Ratings based on 2,489 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom IOW England

Great Hotel close to National Park

Posted Apr 13, 2015
Pros: Clean, comfortable, great breakfast, nice staff & enjoyed the swimming pool.
Location: Great for the Park - plenty places to eat but not a place to go for 'nightlife'
Great few days at Grand Canyon. Lovely Hotel very close to park, plenty places to eat in the town but not a lot else, but having been before we already knew this. Ideal for the Airport for Helicopter rides.
Comment from Hotel Management
Apr 15, 2015 by Elena, Hotel Management
Dear IOW, We thank you for your return visit and we are glad that we have been able to be your home away from home! Thank you for your review and especially for your business! Sincerely, Elena V - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2015
Pleasant stay, hotel was quiet, clean and in a nice location. Hotel staff were not particularly happy or helpful but no complaints.
Comment from Hotel Management
Apr 14, 2015 by Elena, Hotel Management
Dear Guest, We are glad that you had a pleasant stay and that you found our hotel so comfortable! I did share your comments with our staff so they understand the importance of always being helful! Thank you again for your review and for your business! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Illinois

Nice location

Posted Mar 29, 2015
Pros: Location
Cons: Better wifi
Location: Very limited dining options
The hotel is close to the entrance of the Grand Canyon and you definitely pay for it. It is clean but nothing special. The breakfast room was extremely crowded.
Comment from Hotel Management
Apr 14, 2015 by elena@gcanyon.com, Hotel Management
Dear Illinois Guest, Thank you for your comments they are appreciated. We understand the breakfast can get crowded, we do offer to go bags for our guests who enjoy having breakfast while watching sunrise. We also offer trays for our guests who enjoy having breakfast in the comfort of their room. Once again we do thank you for your review and especially for your business! Sincerely, Elena V - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

GC vacation

Posted Mar 29, 2015
We had a great time and the accomodations were great!
Comment from Hotel Management
Apr 14, 2015 by Elena, Hotel Management
Dear GC Vacation, We are glad that you had such a great time and enjoyed our hotel! We thank you for your review and especially for your business! Sincerely, Elena V - General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis

Very pleasant stay

Posted Mar 28, 2015
Pros: Location, breakfast, comfy beds.
Cons: Price was a tad steep, but that's to be expected that close to the Canyon.
Location: Close to bars and restaurants. Beware that places close really early.
Exceptional location to the canyon and very easy to find. The breakfast in the a.m. was just what the Doctor ordered. Big perk to have separate building for the suites.
Comment from Hotel Management
Apr 14, 2015 by Elena, Hotel Management
Dear Minneapolis Guest, We are glad that you had such a wonderful experience and that we were able to meet your doctors orders with our breakfast! Thank you for your review and for staying with us! Sincerely, Elena V - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2015
Schöner Pool, gutes Frühstück, freie zimmerauswahl
Comment from Hotel Management
Apr 14, 2015 by Elena, Hotel Management
Dear Guest, We are glad you had a wonderful stay! We thank you for your review and especially for your business! Sincerely, Elena V - General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom canada

Great location if visiting the grand canyon

Posted Mar 15, 2015
Pros: Friendly helpful staff, breakfast buffet very convenient
Location: Walking distance to the few restaurants and fast food places that are in the area.
Good experience at this holiday inn when visiting the grand canyon
Comment from Hotel Management
Apr 14, 2015 by Elena, Hotel Management
Dear Canada Guest, We are glad you had such a great experience! We thank you for your review and especially for your business! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom burlingame, ca

Posted Mar 14, 2015
First roomer were out in the floors were dirty - hadn't been swept - the room(s) were kind of old and needed updating - loved the bed and sheets - the breakfast was good;however, very very crowded and no where to sit - had to eat in the lobby
Comment from Hotel Management
Apr 14, 2015 by elena@gcanyon.com, Hotel Management
Dear Guest from burlingame, Thank you for your comments which have been shared with our staff. We are sorry that you didn't like the renovated decor of our rooms, however we are glad that you enjoyed the bed & linen. We are also glad you enjoyed the breakfast... Once again thank you for your review and especially for your business. Sincerely, Elena V - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel close to the entrance of the Grand Can

Posted Mar 12, 2015
Beds were comfortable, it was very clean, the continental breakfast was most excellent.
Comment from Hotel Management
Apr 14, 2015 by Elena, Hotel Management
Dear Guest, We are glad that you had a comfortable stay and that you especially enjoyed our breakfast! We thank you for your review and for choosing to stay with us! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit MI

Ok. This is an OK place

Posted Mar 12, 2015
Just OK. Lots of people. This is a very busy hotel. Pool and hot tub closed during our stay. Ugh!
Comment from Hotel Management
Apr 14, 2015 by elena@gcanyon.com, Hotel Management
Dear Detroit, Thank you for your comments and we do agree, we do tend to get busy at this time of year but we never forget about our guests! There is never a good time to renovate the pool deck and unfortunately it happened when you came to visit you have my apologies for that! Once again we thank you for your review and for your business! Sincerely, Elena V - General Manager