Ratings based on 2,644 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

Posted May 19, 2015
Pros: nette Bedienung
Cons: Frühstücksraum vergrößern
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Comment from Hotel Management
May 23, 2015 by Elena, Hotel Management
Dear Guest, We are pleased that you found everything comfortable and beautiful! Thank you for your review and for staying with us! Sincerely, Elena V - General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom F

Very nice hotel for the price

Posted May 18, 2015
We stayed at this hotel which is 1 mile outside the Grand Canyon park entrance. It was very clean and comfortable. No stains on carpet or furniture and walls were not scuffed or dirty. Bed was very comfortable. Full breakfast was great but dining room is very crowded and cramped. All in all, great value for the money. We would definitely stay here again if we ever get back to the Grand Canyon.
Comment from Hotel Management
May 19, 2015 by Elena, Hotel Management
Dear Guest, We are so pleased that you found our hotel so comfortable and that you especially enjoyed both our beds and breakfast! Thank you for your review and especially for your stay! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Krefeld

Hotel ok. Frühstücksraum deutlich zu eng.

Posted May 18, 2015
Pros: >Lage, Ausstattung
Cons: Frühstücksraum
Location: Restaurants in der Nähe, kurze Entfernung zum G.C.
Fühsücksraum überfüllt, weil zu eng. Aber Lage und Ausstattung gut
Comment from Hotel Management
May 20, 2015 by Elena, Hotel Management
Dear Guest, We are glad that overall you had a wonderful stay. As to breakfast at times it can get crowded, that is why we offer to go bags for our guest who would enjoy breakfast while watching the sunrise as well as trays for our guests who would prefer to have breakfast in the comfort of their room. We thank you for your review and especially for your business! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom H

Holiday inn Tusayan

Posted May 13, 2015
Convenient for visiting the Grand Canyon, average Holiday Inn that is in need of updating.
Comment from Hotel Management
May 19, 2015 by Elena, Hotel Management
Dear H, Thank you for your comments, we just finished our hotel renovation we are sorry that you didn't like our new decor. We are glad that overall you enjoyed your stay. Once again thank you for your review and for your business! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

A bit dark but basically clean and comfortable.

Posted May 12, 2015
Pros: Well located, helpful and efficient staff.
Cons: Needs higher and brighter bedside light fixtures.
Location: The Grand Canyon is the big attraction, and hotel is convenient for that, even before the summer shuttle kicks in.
Staff was helpful and efficient, including directions to the Grand Canyon facilities, restaurants etc.. Breakfast was adequate and efficient. And the room was clean and well maintained, with the exception of lighting. We found the room poorly lit, especially for reading light near bed. Bathroom fixtures are rather dated (those hang-up shower nozzles are often too low and hard to adjust aim).
Comment from Hotel Management
May 19, 2015 by elena, Hotel Management
Dear Guest, We are glad that our staff was able to make your stay more special and that you especially enjoyed our comfortable rooms. Thank you for your review and for your business! Sincerely, Elena V - General Manager
2 out of 5
by A verified traveler

It's so expensive and uncomfortable.

Posted May 10, 2015
Pros: Never
Cons: Wifi
Location: No
It's so expensive and uncomfortable. You try to improve...
Comment from Hotel Management
May 11, 2015 by Elena, Hotel Management
Dear Jack, Thank you for your comments, although I wish you had been more specific at what you found uncomfortable so we could fix it... We do thank you for your review and for your business! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
ground floor window would not lock. Hair in bathroom.
Comment from Hotel Management
May 6, 2015 by Elena, Hotel Management
Dear Guest, We thank you for your comments they only help us be better. We hope you were able to report the window lock during your stay, the only comfort I take away at this time is that our windows can't open more than 4 inches. As to the bathroom cleanliness I have shared your comments with our housekeeping staff so they understand the importance of cleaning each and every time. Once again thank you for your review and for your business! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
Hotel was updated and very nice, a short drive from the park. Internet bandwidth was terrible.
Comment from Hotel Management
May 6, 2015 by Elena, Hotel Management
Dear Guest, We are glad that you enjoyed our new decor and found it to be comfortable! As to the internet I do agree, however with only 1 provider for our area that refuses to increase the bandwidth shared by the town it makes connectivity difficult at times. Out Town Mayor & leadership are diligently working towards a solution. Thank you for your review and for your business! Sincerely, Elena V - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 30, 2015
Very nice new motel. Excellent breakfast. Staff very helpful.
Comment from Hotel Management
May 4, 2015 by elena, Hotel Management
Dear Guest, We are glad you had a wonderful stay and that you enjoyed our excellent breakfast! We thank you for your review and especially for your stay! Sincerely, Elena V - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2015
Convenient location to restaurants and Grand Canyon park. Helpful staff and clean.
Comment from Hotel Management
May 4, 2015 by elena, Hotel Management
Dear Guest, We are glad that you had a comfortable stay and that our staff was able to make it even more special! Thank you for your review and especially for choosing to stay with us... Sincerely, Elena V - General Manager