Ratings based on 1,471 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Tan Valley, AZ

Just OK

Posted Oct 15, 2014
Pros: Fairly close to Grand Canyon NP, it was available, decent hot breakfast
Cons: way too pricy for what you get, parking lot is a pain - not sure if they even have 1 spot for every room - it was packed every night
I don't have much to say. This hotel was available for our last minute trip so we stayed here. Generally speaking you don't get much for the price. This is essentially a very basic hotel that will cost you about half as much just about anywhere else in the country.
1 out of 5
by A verified traveler from British Columbia

Very Unhappy

Posted Oct 14, 2014
Pros: Nothing
Location: Close to center of Village.
Booked well ahead based on # of * and price. Arrived after dark and a long drive. Towels (white) were grey and stiff. Washed sand off feet and tub backed up. Wife would not shower. Would have paid for another hotel if it had not been so late. Do Not Stay Here.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol UK

Grand Canyon

Posted Oct 12, 2014
Pros: Location
Cons: Nothing
Location: Grand Canyon
Very good location for visiting the canyon which is only 15 minutes away. Excellent hotel with all you can eat breakfast
Comment from Hotel Management
Oct 15, 2014 by Elena, Hotel Management
Dear Stuart, Thank you for your comments and review! Which we have shared with our staff as they are the back bone of our hotel...We are happy that you enjoyed your stay ! Thank you for your business! Sincerely, Elena V - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2014
Clean, Close to Grand canyon, friendlystaff, Great breakfast buffet.
Comment from Hotel Management
Oct 15, 2014 by Elena, Hotel Management
Dear Guest, Thank you for your review and comments which have been shared with our staff! We are happy that you enjoyed your stay and especially our breakfast... Again, thank you for your comments and especially for your business! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Santa Ana, CA

Location to Grand Canyon is the major attraction

Posted Oct 9, 2014
Cons: Breakfast could certainly be improved
Very basic hotel, but clean and comfortable beds. Prices are very reasonable.
Comment from Hotel Management
Oct 12, 2014 by Elena, Hotel Management
Dear Margit, Thank you for your comments and review, I am glad that you enjoyed our hotel... Thank you for your business! Sincerely, Elena Villanueva - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Peoria, Arizona

Hotel

Posted Oct 4, 2014
Pros: The beds where very comfortable along with the room being very clean.
Cons: Going to a key door lock instead of a card.
Location: They are close to everything that the Grand Canyon has to offer.
Excellent hotel along with excellent service. I would recommend this hotel to anyone staying at the Grand Canyon
Comment from Hotel Management
Oct 5, 2014 by Elena, Hotel Management
Dear Robert, Thank you for your comments which I have shared with our staff! They are the back bone of the hotel and deserve the pat on the back! I am glad you enjoyed your stay and I thank you for your business! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel for Bryce

Posted Oct 1, 2014
Pros: Clean and location
Location: Visit Bryce
Ok for short stay, room clean with a basic breakfast. Good location. In annexe
Comment from Hotel Management
Oct 5, 2014 by Elena, Hotel Management
Dear Guest, Thank you for your comments and review, we are glad you enjoyed the clean room and breakfast. We thank you for your business! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Ok and missed a few bits...

Posted Sep 29, 2014
Pros: Clean, well presented
Cons: WiFi - anything would be better. Better sound insulation Breakfast - it is a rush for all but for the price, they should be able to do much better
Location: Visit the Canyon. Do the IMAX
The Hotel was ok but it did not live up to all expectations. WiFi - hopeless when busy and that was most of the time. Could not share our visit with friends. Breakfast - a battle and pretty ordinary. Sustenance was about it. Rooms are good but the sound from adjoining rooms and corridors was very invasive. It is a 20min drive back into the park and to the "rim". Watch out for the queue at the entry to the Park - no express lane if you already have a pass.
Comment from Hotel Management
Oct 1, 2014 by Elena, Hotel Management
Dear Peter, Thank you for sharing your experiences it only helps us get better not only as a hotel but as a town! I agree with you the wifi is very slow, unfortunately there is only 1 provider for our town and they refuse to increase bandwidth into our area. Our Mayor & Town Council are working towards finding a solution so that our visitors can have the connectivity they look for! Breakfast can get busy and we offer suggestions at check in for times when it is slower as well as trays that you can take food back to your room fo more comfort. I'm sorry that we didn't meet your expectations, however we hope that you enjoyed the Grand Canyon. Thank you for your business. Sincerely, Elena V - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice Hotel close to Grand Canyon

Posted Sep 11, 2014
Located in convenient location. Good Service and provide good breakfast.
Comment from Hotel Management
Sep 29, 2014 by Elena, Hotel Management
Dear Leng, Thank you for your comments, I am very happy to hear you enjoyed our staff ... I will be sure to share your comments with them as they are the backbone of the hotel. Thank you for your business! Sincerely, Elena V - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

Good location for Grand Canyon

Posted Sep 2, 2014
Good location and good value for money. The breakfast is relatively good for this range of hotel.
Comment from Hotel Management
Sep 15, 2014 by Elena, Hotel Management
Dear Peter, Thank you for your comments and for your business! Sincerely, Elena V - General Manager