Ratings based on 2,089 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel great location

Posted Oct 21, 2014
The staff were very nice and accommodating, and the breakfast was great! This hotel is right in Flagstaff on historic Route 66 within driving distance of the grand canyon, painted desert, meteor crator and other awsome spots. We really enjoyed out stay!
2 out of 5
by A verified traveler from London

To near main road

Posted Oct 15, 2014
Pros: Breakfast was good
Cons: Rooms
Location: Main road not much to do with
Hotel in poor condition needs to be brought up to date would not stay at this hotel again
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value for the money

Posted Oct 15, 2014
Pros: Clean room and comfortable bed. Social hour and hot breakfast items.
Cons: Better sound proofing in rooms - could hear some outside traffic noise.
Location: Close to downtown Flagstaff, shops, and restaurants.
Really enjoyed this motel. Clean and attractive room with a soft comfortable bed. The social hour in the evening with complimentary drinks and food was a nice added touch. Complimentary breakfast had hot items. The front desk clerk gave me a quieter room on the ground floor at my request. Finally, the price was right.
2 out of 5
by A verified traveler from san diego

Posted Oct 13, 2014
The staff was courteous and helpful on the phone and during check in. The online directions were accurate. The rooms, however, were dirty, unkept and very damp. The plaster was peeling, there was hair in the bathroom and the sheets smelled like cigarettes. The beds were super comfortable though. The breakfast was plentiful and good. Bottom line, not a 3.5 star stay, more like a roadside motel.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Was convenient to everything.

Posted Oct 13, 2014
Pros: Very nice
Cons: Nothing
Location: Close to routes to Grand Canyon.
Enjoyed the room and especially our breakfast chef who had a wonderful sense of humor and did everything to make your breakfast good.
2 out of 5
by A verified traveler from Arizona

Good value for money if you know the facts

Posted Oct 13, 2014
Pros: Good price minus dog fee
Cons: State all charges on website. If you are management, call back.
Location: FLAGSTAFF NEAR GRAND CANYON
Booked hotel online. We booked 2 rooms and thought they would be close together. We had a room next to the maintenance room and our friend was put up the hill from us right at the end of the staircase. Noisy but we copped. The biggest negative was we saw pets accepted on the website but no mention of any fees. We asked for the corporate number and was told we had to go through the chain of command. We called the Managers # left a message and never received a return call. The website should have stated charges would apply. We would have booked elsewhere.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Pleasant but needing updated

Posted Oct 10, 2014
InnSuites in Flagstaff was a pleasant surprise. We asked for two beds and got two rooms with two bathrooms all in one. Worked great for us. Room was clean but needed some updating. Sheer curtains were shredding at hem and the heavier curtains did not close all the way so early morning light comes in and there is no privacy at night with lights on. The pool was advertised as heated and the front desk clerk confirmed but the temperature defied those claims. The breakfast was wonderful and filling and staff was pleasant and helpful. Worth the price.
4 out of 5
Recommended
for Everyone
by A verified traveler from tucson az

Very adequate and clean

Posted Oct 9, 2014
Train noise not bad-no horns, just passing by sound. Staff very friendly and helpful. Great location walking distance to downtown and 2 grocery stores.
3 out of 5
by A verified traveler

Large room with a distasteful odor

Posted Oct 7, 2014
Our 2 queen was a very nice size, although the bathroom was very small, the room looked very clean however there was a very unpleasant odor like mildew that never went away.
3 out of 5
Recommended
for Everyone
by A verified traveler

A notch above average

Posted Oct 7, 2014
Pros: Location and amenities
Cons: Both hairdryer outlets blew the circuit
Location: Close to downtown and highway
Last minute booking. Receive a suite that was set up nice. Good breakfast included.