Ratings based on 2,690 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from dallas, texas
Posted Jul 6, 2015
Pros: It's near by the road, very accessible to restaurants and family friendly hotel.
Cons: The coffee maker needs to be replaced.
Location: The hotel is easy to find and accessible to restaurants. It's an hour and a half drive to Grand Canyon and the cost of the stay is very reasonable.
Clean room and plenty of clean towels . The Hispanic guy in the cafe during breakfast is very friendly, helpful and accommodating . We enjoyed the breakfast so much.
for Everyoneby A verified traveler from Phoenix, AZ
Posted Jul 5, 2015
We only stayed one day, but our stay was surprisingly great. We were greeted by very friendly and helpful front desk people. We requested a rollaway bed and they very promptly complied. The person that delivered the rollaway bed, however, was very rude. He brought the bed, nocked on the door,when we opened the door he left. Didn't bring the door in, we asked him a couple of questions and he said he didn't know anything. The rest of our stay was excellent. The breakfast was included and it was very good. As a whole the staff was friendly, except for that one person.
for Everyoneby A verified traveler from Oklahoma City, Oklahoma
Excellent service and enjoyed the stayPosted Jul 5, 2015
We were enroute to Grand canyon and had a good nights sleep here. They gave us a free upgrade and the eagle executive suite was very comfortable for 6 people. Definitely recommend the place. Totally worth the money.
by A verified traveler from California
Aspen Inn SuitesPosted Jul 2, 2015
Location: location was fine
This Inn is in total disrepair! It did not look like the website photos. Very worn out!
for Everyoneby A verified traveler
Posted Jul 1, 2015
Located within walking distance of downtown but not sure would make the walk late at night
by A verified traveler from H
Won't stay there againPosted Jul 1, 2015
Room is filthy especially the shower Hairs on the sheets Stains on the carpet Creepy hotel
for Everyoneby A verified traveler
Hotel staff friendly.Posted Jul 1, 2015
Hotel staff was very friendly. Room and bathroom very clean. Pool was nice.
by A verified traveler from San Leandro, CA
Holly Curtains and Dirty Sofa BedPosted Jun 29, 2015
Pros: It was convenient, on route 66, free breakfast and the rates were reasonable. The staff was very pleasant.
Cons: Check sofa bed bedding after guests leave and change old holy curtains.
Location: We went to the Grand Canyon, and the old town.
I had booked 2 rooms and 1 suite. The suite was supposed a private room and two standard beds in the other room. We arrived around 4 am, checked in went to the rooms. The suited had a private room and sofa bed in the living area. We pulled out the sofa bed and it had dirty sheets, someone slept on the sofa bed and sheets were never changed. We about to book another room however we called the reception desk first and they offered a suite with two bedrooms, which worked but we had already booked another room. one of the hotel rooms had curtains with holes all over when its morning light was shining through the holes and it looked like a pattern yet they were holes on the old curtains. One of the TVs wasn't working I called the reception and they said they will come and check it out and no one came to do anything. Someone came while we were gone and fixed the TV but did nothing about the curtains. We figured they were not going to do anything so we stopped complaining and just went to stay somewhere else.
by A verified traveler from chicago
Hotel is old and needs a revampPosted Jun 29, 2015
Staff was very nice but the room we stayed in seemed old and the concrete around one of the edges of the pool was chipping off.
by A verified traveler from Grand Junction
Posted Jun 27, 2015
Everything too old microwave ,cofe maker , fridge not clean ac to close to the bed ,not enough space in the room for 2 queen beds in the room, to hot not enough soap for the 4 people ,towels, too outdated for 79 $ manager and front desk people very nice and helpful , again breakfast room and all the buildings too old ......