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Nice little place. Clean rooms. Housekeeping staff were super friendly. Check in was great. No issues. We only wish there were non-dairy creamer for the coffee and non-dairy yogurts.
Hotel was clean and comfortable. The indoor pool was warm which is a big plus for me! Breakfast was good.
Marcy
Stayed 1 night in Mar 2024
Response from Jordan on Mar 25, 2024
Thank you for your review. It is wonderful to hear that you enjoyed a clean and comfortable room and were able to have some fun in the pool. We appreciate you choosing to stay with us and look forward to your next visit.
We appreciate you completing a review for your stay. We are happy that our location fit your needs well and that you enjoyed your experience with us. We hope to see you again.
Thank you for completing a review for your stay with us. We are glad to hear that you enjoyed a clean and comfortable time at the hotel. We appreciate your recommendation and hope to see you again.
Thank you for your review. We are sorry to hear that your stay was not exceptional and the breakfast was not to your liking. We appreciate your feedback and will use it to make improvements where possible.
Thank you for taking the time to complete a review. It is wonderful to see that you enjoyed your time at the hotel. We appreciate you choosing to stay with us.
We enjoyed our stay. Nice breakfast, great location and the room was huge. Would definitely stay here again.
Debra
Stayed 2 nights in Mar 2024
Response from Jordan on Mar 13, 2024
Thank you for taking the time to complete a review. We are delighted to hear that you enjoyed a big room, nice breakfast, and our location suited you well. We look forward to your next visit.
8/10 Good
Charles
Traveled with family
Mar 12, 2024
Liked: Amenities
The mattresses sagged towards the middle. That was the only negative thing.
Charles
Stayed 1 night in Mar 2024
Response from Jordan on Mar 13, 2024
Thank you for your review. We are sorry to hear that the mattress was not the most comfortable to you. We appreciate your feedback and will use it to make improvements where possible to the overall guest experience.
The hotel is nice. The staffs are friendly. It’s very convenient, close to Flagstaff downtown (12 mins of walking)
My
Stayed 1 night in Mar 2024
Response from Jordan on Mar 11, 2024
We appreciate you taking the time to complete a review. We are thrilled to hear that you enjoyed your stay with us. We hope to see you again.
10/10 Excellent
Catherine
Traveled with family
Mar 9, 2024
Liked: Amenities
Liked the location.
All staff were courteous. Nice atmosphere in the building
Only complaint was the coffee was terrible - weak and poor taste. I have never been to a hotel where coffee mate was used instead of milk. Milk and cream should be offered.
Catherine
Stayed 2 nights in Feb 2024
Response from Jordan on Mar 11, 2024
Thank you for your review. We are happy to hear that you were well taken care of by our staff and our location fit your needs. We appreciate your feedback and hope to see you again.
We appreciate you taking the time to complete a review. It is wonderful to see that you had a nice experience at the hotel and our location fit your needs. Thank you for choosing to stay with us.
Nice new hotel near NAU campus. Clean. Beds are a little firm but everything else is great. Would definitely stay here again.
Ryan
Stayed 1 night in Mar 2024
Response from Jordan on Mar 6, 2024
Thank you for taking the time to complete a review. We are thrilled to hear that you enjoyed a clean room and our location suited you well. We look forward to your next visit.
10/10 Excellent
Jarrod
Traveled with family and small children, Traveled with family
Second stay here great free breakfast along with pool and hot tub!!!
Jarrod
Stayed 2 nights in Mar 2024
Response from Jordan on Mar 4, 2024
We appreciate you taking the time to complete a review for your stay. We are delighted to hear that you enjoyed your stay for the second time at our hotel. We look forward to your next visit.
10/10 Excellent
Jose, Gilbert
Traveled with family
Mar 3, 2024
The hotel is in pristine conditions
Jose
Stayed 1 night in Mar 2024
Response from Jordan on Mar 4, 2024
Thank you for your review. It is great to hear that you enjoyed your stay. We hope to see you again.
We enjoyed how clean and friendly the staff were. We utilized the pool and jacuzzi in the evenings and the amazing complementary full breakfast. Both days were something different and really delicious. The second day we got back a little later and parking was slim but we managed in the snow. We survived lol. Overall we really enjoyed our stay.
Katrina
Stayed 2 nights in Feb 2024
Response from Jordan on Mar 4, 2024
Thank you for providing feedback for your stay with us. We are delighted to hear that you had a pleasant experience at the hotel. We look forward to your next visit.
10/10 Excellent
jeff
Feb 27, 2024
jeff
Stayed 2 nights in Feb 2024
Response from Jordan on Mar 20, 2024
We appreciate you taking the time to fill out a review. It is great to see that you enjoyed your stay with us. We look forward to your next visit.
In a word loud. Traffic impacted sleep most of the night. Room was clean, bed was comfortable, staff was pleasant, and breakfast was good.
Kevin
Stayed 1 night in Feb 2024
Response from Jordan on Feb 26, 2024
We appreciate you taking the time to complete a review. We are sorry to hear that outside noise negatively impacted your stay. We are happy to hear that you enjoyed a clean room and nice breakfast to get the day started.
Everything was great for a two night stay. The only thing is I wish they had more options for breakfast. Also more workout weights available.
Michelle
Stayed 2 nights in Feb 2024
Response from Jordan on Feb 21, 2024
Thank you for taking the time to provide feedback for your stay. We are glad to hear that you enjoyed your stay. We will use your comments to further find improvements to the overall guest experience.
10/10 Excellent
Heidi
Feb 13, 2024
Heidi
Stayed 1 night in Feb 2024
Response from Jordan on Mar 20, 2024
We appreciate you taking the time to complete a review. It is wonderful to see that you enjoyed your experience with us. We hope to see you again should your travels return you to the area.
8/10 Good
Susan
Feb 8, 2024
Susan
Stayed 1 night in Feb 2024
Response from Jordan on Mar 20, 2024
Thank you for your review. We are glad that you had a pleasant experience with us. We appreciate you choosing to stay at the Country Inn & Suites, Flagstaff Downtown.
Thank you for your review. We are sorry to see that you did not have an exemplary experience at the hotel. We hope for another opportunity to exceed your expectations.
Very impressed. Make sure to tip the crew serving breakfast. They make sure everything is clean, warm and they offer their help with no hesitation.
Esperanza
Stayed 1 night in Jan 2024
Response from Jordan on Feb 3, 2024
We appreciate you taking the time to complete a review. We are delighted to hear that you enjoyed your stay and were well taken care of by our breakfast attendant. We look forward to seeing you again.
We appreciate you taking the time to provide feedback for your stay. We are thrilled to hear that you enjoyed your experience at the hotel. We look forward to your next visit.
8/10 Good
Kevin
Jan 29, 2024
Kevin
Stayed 1 night in Jan 2024
Response from Jordan on Mar 20, 2024
Thank you for your review. We are glad to see that you had a pleasant experience at the hotel. We appreciate you choosing to stay with us.
Great hotel with nice full hot breakfast. Rooms and property are clean. Pool and hot tub were great. Downtown for easy access to restaurants, etc.
Heather
Stayed 2 nights in Jan 2024
Response from Jordan on Feb 1, 2024
We appreciate you taking the time to complete a review. It is wonderful to hear that you enjoyed a clean room and our location fit your needs to enjoy the downtown area. We hope to see you again.
This is our second time visiting this property. It’s in a great location, with covered parking options. Clean rooms, friendly staff, good value. Will stay again in the future.
Austin
Stayed 1 night in Jan 2024
Response from Jordan on Feb 1, 2024
Thank you for taking the time to complete a review. We are delighted to hear you enjoyed a clean room and pleasant experience with us. We look forward to your next visit.
We appreciate you taking the time to provide feedback for your stay. We are happy to hear that you enjoyed a clean and quiet room. We hope to see you again.
Thank you for your review. We are sorry to see that you experience with us was not outstanding. We hope to for another opportunity to exceed your expectations.
8/10 Good
Daylon
Jan 19, 2024
Daylon
Stayed 1 night in Jan 2024
Response from Jordan on Jan 24, 2024
We appreciate you completing a review for your stay. We are glad to see you enjoyed your time at the hotel. We hope to see you again should your travels return you to the area.
We want to thank you for taking the time to complete a review. It is wonderful to see that you had a pleasant experience at our hotel. We hope to see you again.
10/10 Excellent
davinder, gilbert
Jan 12, 2024
davinder
Stayed 2 nights in Jan 2024
Response from Jordan on Feb 3, 2024
Thank you for your review. We are happy to see that you enjoyed your stay. We hope to see you again.
Indoor pool and hot tub. Close to shopping and dining.
Jenny
Stayed 2 nights in Jan 2024
Response from Jordan on Jan 12, 2024
Thank you for your review. We are delighted to hear that you enjoyed the pool and hot tub and our location fit your needs well. We hope to see you again.
Couldn’t believe how good this hotel was! Highly recommended!!!
Olena
Stayed 2 nights in Jan 2024
Response from Jordan on Jan 15, 2024
Thank you for taking the time to complete a review. We are thrilled to hear that you enjoyed your stay with us. We hope to see you again should your travels return you to the area.
8/10 Good
jace, queen creek
Jan 10, 2024
jace
Stayed 2 nights in Jan 2024
Response from Jordan on Jan 12, 2024
Thank you for taking the time to complete a review. We are glad to see that you enjoyed your stay with us. We hope to see you again.
2/10 Terrible
Sooyong
Jan 10, 2024
Sooyong
Stayed 1 night in Jan 2024
Response from Jordan on Jan 12, 2024
Thank you for your review. We are saddened to see that you did not have an exemplary experience at our hotel. We appreciate feedback to be able to correct any issues that may have occurred. We will use your review as motivation to continually improve the overall guest experience.
Thank you for taking the time to complete a review. We are thrilled to see that you enjoyed your stay with us. We hope to see you again.
10/10 Excellent
Stephen, Idaho Falls
Jan 1, 2024
Stephen
Stayed 1 night in Dec 2023
Response from Jordan on Jan 3, 2024
Thank you for taking the time to complete a review. It is wonderful to see that you enjoyed your time at the hotel. We hope to see you again should your travels return you to the area.
Great location close to both the university and downtown. Hotel fresh and clean with large rooms and good breakfast.
Robert
Stayed 2 nights in Dec 2023
Response from Jordan on Jan 4, 2024
Thank you for taking the time to complete a review. We are delighted to hear that you enjoyed a clean room and a nice breakfast to get the day started. We look forward to your next visit.
10/10 Excellent
Bill
Traveled with family
Dec 31, 2023
3 blocks from the thriving downtown neighborhood with fun shops, restaurants and bar scene.
Bill
Stayed 1 night in Dec 2023
Response from Jordan on Jan 3, 2024
We appreciate you completing a review and providing feedback for your stay. We are delighted to see that you had a pleasant experience with us and our location fir your needs well. We hope to see you again.