Coffee service

Reviews of Country Inn & Suites by Radisson, Flagstaff Downtown, AZ

2 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 837 out of 1179 reviews" "
Rating 8 - Good. 257 out of 1179 reviews" "
Rating 6 - Okay. 49 out of 1179 reviews" "
Rating 4 - Poor. 19 out of 1179 reviews" "
Rating 2 - Terrible. 17 out of 1179 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dawn, Long Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little place. Clean rooms. Housekeeping staff were super friendly. Check in was great. No issues. We only wish there were non-dairy creamer for the coffee and non-dairy yogurts.
Stayed 3 nights in Mar 2024

10/10 Excellent

Marcy, Mertztown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and comfortable. The indoor pool was warm which is a big plus for me! Breakfast was good.
Stayed 1 night in Mar 2024
Response from Jordan on Mar 25, 2024
Thank you for your review. It is wonderful to hear that you enjoyed a clean and comfortable room and were able to have some fun in the pool. We appreciate you choosing to stay with us and look forward to your next visit.

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to downtown area
Stayed 1 night in Mar 2024
Response from Jordan on Mar 25, 2024
We appreciate you completing a review for your stay. We are happy that our location fit your needs well and that you enjoyed your experience with us. We hope to see you again.

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Highly recommend.
Stayed 1 night in Mar 2024
Response from Jordan on Mar 25, 2024
Thank you for completing a review for your stay with us. We are glad to hear that you enjoyed a clean and comfortable time at the hotel. We appreciate your recommendation and hope to see you again.

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet hotel,the free breakfast was great,very professional and friendly staff.
Stayed 5 nights in Mar 2024
Response from Jordan on Mar 25, 2024
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We hope to see you again.

6/10 Okay

Daniela

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was not the best
Stayed 2 nights in Mar 2024
Response from Jordan on Mar 20, 2024
Thank you for your review. We are sorry to hear that your stay was not exceptional and the breakfast was not to your liking. We appreciate your feedback and will use it to make improvements where possible.

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Jordan on Mar 20, 2024
Thank you for taking the time to complete a review. It is wonderful to see that you enjoyed your time at the hotel. We appreciate you choosing to stay with us.

10/10 Excellent

Colleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, walkable to shopping and many restaurants. Miss the cookies in the lobby.
Stayed 1 night in Mar 2024
Response from Jordan on Mar 13, 2024
Thank you for your review. We are happy to hear that you had a nice stay and our location fit your needs well. We hope to see you again.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Nice breakfast, great location and the room was huge. Would definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Jordan on Mar 13, 2024
Thank you for taking the time to complete a review. We are delighted to hear that you enjoyed a big room, nice breakfast, and our location suited you well. We look forward to your next visit.

8/10 Good

Charles

Traveled with family
Liked: Amenities
The mattresses sagged towards the middle. That was the only negative thing.
Stayed 1 night in Mar 2024
Response from Jordan on Mar 13, 2024
Thank you for your review. We are sorry to hear that the mattress was not the most comfortable to you. We appreciate your feedback and will use it to make improvements where possible to the overall guest experience.

10/10 Excellent

My

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. The staffs are friendly. It’s very convenient, close to Flagstaff downtown (12 mins of walking)
Stayed 1 night in Mar 2024
Response from Jordan on Mar 11, 2024
We appreciate you taking the time to complete a review. We are thrilled to hear that you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Catherine

Traveled with family
Liked: Amenities
Liked the location. All staff were courteous. Nice atmosphere in the building Only complaint was the coffee was terrible - weak and poor taste. I have never been to a hotel where coffee mate was used instead of milk. Milk and cream should be offered.
Stayed 2 nights in Feb 2024
Response from Jordan on Mar 11, 2024
Thank you for your review. We are happy to hear that you were well taken care of by our staff and our location fit your needs. We appreciate your feedback and hope to see you again.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Its near everything!
Stayed 1 night in Mar 2024
Response from Jordan on Mar 8, 2024
We appreciate you taking the time to complete a review. It is wonderful to see that you had a nice experience at the hotel and our location fit your needs. Thank you for choosing to stay with us.

10/10 Excellent

Garry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Ease of getting in and out.
Stayed 1 night in Mar 2024
Response from Jordan on Mar 8, 2024
Thank you for your review. We are happy that you enjoyed your stay and our location suited you well. We hope to see you again.

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel near NAU campus. Clean. Beds are a little firm but everything else is great. Would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Jordan on Mar 6, 2024
Thank you for taking the time to complete a review. We are thrilled to hear that you enjoyed a clean room and our location suited you well. We look forward to your next visit.

10/10 Excellent

Jarrod

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here great free breakfast along with pool and hot tub!!!
Stayed 2 nights in Mar 2024
Response from Jordan on Mar 4, 2024
We appreciate you taking the time to complete a review for your stay. We are delighted to hear that you enjoyed your stay for the second time at our hotel. We look forward to your next visit.

10/10 Excellent

Jose, Gilbert

Traveled with family
The hotel is in pristine conditions
Stayed 1 night in Mar 2024
Response from Jordan on Mar 4, 2024
Thank you for your review. It is great to hear that you enjoyed your stay. We hope to see you again.

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2024
Response from Jordan on Mar 4, 2024
Thank you for your review. We are glad to see that you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Katrina

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
We enjoyed how clean and friendly the staff were. We utilized the pool and jacuzzi in the evenings and the amazing complementary full breakfast. Both days were something different and really delicious. The second day we got back a little later and parking was slim but we managed in the snow. We survived lol. Overall we really enjoyed our stay.
Stayed 2 nights in Feb 2024
Response from Jordan on Mar 4, 2024
Thank you for providing feedback for your stay with us. We are delighted to hear that you had a pleasant experience at the hotel. We look forward to your next visit.

10/10 Excellent

jeff

Stayed 2 nights in Feb 2024
Response from Jordan on Mar 20, 2024
We appreciate you taking the time to fill out a review. It is great to see that you enjoyed your stay with us. We look forward to your next visit.

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a word loud. Traffic impacted sleep most of the night. Room was clean, bed was comfortable, staff was pleasant, and breakfast was good.
Stayed 1 night in Feb 2024
Response from Jordan on Feb 26, 2024
We appreciate you taking the time to complete a review. We are sorry to hear that outside noise negatively impacted your stay. We are happy to hear that you enjoyed a clean room and nice breakfast to get the day started.

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most importantly it was clean. The breakfast was good. The staff were very friendly.
Stayed 2 nights in Feb 2024
Response from Jordan on Feb 26, 2024
Thank you for your review. We are delighted to hear that you enjoyed a clean room and friendly staff during your visit. We hope to see you again.

8/10 Good

Vaishali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms; close to public transport.
Stayed 2 nights in Feb 2024
Response from Jordan on Feb 21, 2024
Thank you for taking the time to complete a review. We are glad that you enjoyed your room and our location suited you well. We hope to see you again.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, complimentary breakfast, and comfortable room with fridge and microwave. Would stay here again.
Stayed 1 night in Feb 2024
Response from Jordan on Feb 21, 2024
Thank you for your review. We are delighted to hear that you enjoyed your stay with us. We hope to see you again.

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great for a two night stay. The only thing is I wish they had more options for breakfast. Also more workout weights available.
Stayed 2 nights in Feb 2024
Response from Jordan on Feb 21, 2024
Thank you for taking the time to provide feedback for your stay. We are glad to hear that you enjoyed your stay. We will use your comments to further find improvements to the overall guest experience.

10/10 Excellent

Heidi

Stayed 1 night in Feb 2024
Response from Jordan on Mar 20, 2024
We appreciate you taking the time to complete a review. It is wonderful to see that you enjoyed your experience with us. We hope to see you again should your travels return you to the area.

8/10 Good

Susan

Stayed 1 night in Feb 2024
Response from Jordan on Mar 20, 2024
Thank you for your review. We are glad that you had a pleasant experience with us. We appreciate you choosing to stay at the Country Inn & Suites, Flagstaff Downtown.

2/10 Terrible

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jordan on Feb 9, 2024
Thank you for your review. We are sorry to see that you did not have an exemplary experience at the hotel. We hope for another opportunity to exceed your expectations.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jordan on Feb 9, 2024
Thank you for your review. We are delighted to see that you enjoyed your stay. We hope to see you again.

8/10 Good

Esperanza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed. Make sure to tip the crew serving breakfast. They make sure everything is clean, warm and they offer their help with no hesitation.
Stayed 1 night in Jan 2024
Response from Jordan on Feb 3, 2024
We appreciate you taking the time to complete a review. We are delighted to hear that you enjoyed your stay and were well taken care of by our breakfast attendant. We look forward to seeing you again.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the place was fantasy!!
Stayed 1 night in Jan 2024
Response from Jordan on Feb 3, 2024
We appreciate you taking the time to provide feedback for your stay. We are thrilled to hear that you enjoyed your experience at the hotel. We look forward to your next visit.

8/10 Good

Kevin

Stayed 1 night in Jan 2024
Response from Jordan on Mar 20, 2024
Thank you for your review. We are glad to see that you had a pleasant experience at the hotel. We appreciate you choosing to stay with us.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with nice full hot breakfast. Rooms and property are clean. Pool and hot tub were great. Downtown for easy access to restaurants, etc.
Stayed 2 nights in Jan 2024
Response from Jordan on Feb 1, 2024
We appreciate you taking the time to complete a review. It is wonderful to hear that you enjoyed a clean room and our location fit your needs to enjoy the downtown area. We hope to see you again.

10/10 Excellent

Moya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was crazy. Had to go back twice as there wasn’t anything on the first visits.
Stayed 1 night in Jan 2024
Response from Jordan on Feb 1, 2024
Thank you for review. We appreciate your feedback and want to thank you for choosing to stay with us.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jordan on Feb 1, 2024
Thank you for your review. We are glad to see that you had a pleasant experience at our hotel. We hope to see you again.

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time visiting this property. It’s in a great location, with covered parking options. Clean rooms, friendly staff, good value. Will stay again in the future.
Stayed 1 night in Jan 2024
Response from Jordan on Feb 1, 2024
Thank you for taking the time to complete a review. We are delighted to hear you enjoyed a clean room and pleasant experience with us. We look forward to your next visit.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great service clean and quiet
Stayed 1 night in Jan 2024
Response from Jordan on Jan 24, 2024
We appreciate you taking the time to provide feedback for your stay. We are happy to hear that you enjoyed a clean and quiet room. We hope to see you again.

6/10 Okay

William, Peoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jordan on Jan 24, 2024
Thank you for your review. We are sorry to see that you experience with us was not outstanding. We hope to for another opportunity to exceed your expectations.

8/10 Good

Daylon

Stayed 1 night in Jan 2024
Response from Jordan on Jan 24, 2024
We appreciate you completing a review for your stay. We are glad to see you enjoyed your time at the hotel. We hope to see you again should your travels return you to the area.

10/10 Excellent

Constance

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jordan on Jan 24, 2024
Thank you for your review. We are delighted to see that you enjoyed your stay. We hope to see you again.

10/10 Excellent

Jill

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jordan on Jan 15, 2024
We want to thank you for taking the time to complete a review. It is wonderful to see that you had a pleasant experience at our hotel. We hope to see you again.

10/10 Excellent

davinder, gilbert

Stayed 2 nights in Jan 2024
Response from Jordan on Feb 3, 2024
Thank you for your review. We are happy to see that you enjoyed your stay. We hope to see you again.

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool and hot tub. Close to shopping and dining.
Stayed 2 nights in Jan 2024
Response from Jordan on Jan 12, 2024
Thank you for your review. We are delighted to hear that you enjoyed the pool and hot tub and our location fit your needs well. We hope to see you again.

10/10 Excellent

Olena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t believe how good this hotel was! Highly recommended!!!
Stayed 2 nights in Jan 2024
Response from Jordan on Jan 15, 2024
Thank you for taking the time to complete a review. We are thrilled to hear that you enjoyed your stay with us. We hope to see you again should your travels return you to the area.

8/10 Good

jace, queen creek

Stayed 2 nights in Jan 2024
Response from Jordan on Jan 12, 2024
Thank you for taking the time to complete a review. We are glad to see that you enjoyed your stay with us. We hope to see you again.

2/10 Terrible

Sooyong

Stayed 1 night in Jan 2024
Response from Jordan on Jan 12, 2024
Thank you for your review. We are saddened to see that you did not have an exemplary experience at our hotel. We appreciate feedback to be able to correct any issues that may have occurred. We will use your review as motivation to continually improve the overall guest experience.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jordan on Jan 10, 2024
Thank you for taking the time to complete a review. We are thrilled to see that you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Stephen, Idaho Falls

Stayed 1 night in Dec 2023
Response from Jordan on Jan 3, 2024
Thank you for taking the time to complete a review. It is wonderful to see that you enjoyed your time at the hotel. We hope to see you again should your travels return you to the area.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location close to both the university and downtown. Hotel fresh and clean with large rooms and good breakfast.
Stayed 2 nights in Dec 2023
Response from Jordan on Jan 4, 2024
Thank you for taking the time to complete a review. We are delighted to hear that you enjoyed a clean room and a nice breakfast to get the day started. We look forward to your next visit.

10/10 Excellent

Bill

Traveled with family
3 blocks from the thriving downtown neighborhood with fun shops, restaurants and bar scene.
Stayed 1 night in Dec 2023
Response from Jordan on Jan 3, 2024
We appreciate you completing a review and providing feedback for your stay. We are delighted to see that you had a pleasant experience with us and our location fir your needs well. We hope to see you again.