Ratings based on 380 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
84% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from G

Clean and comfortable.. Close to Dennys

Posted Jul 20, 2015
For the price you can't really go wrong.. Certainly not fancy but clean and comfortable.. The bed was actually very comfortable and had 4 nice pillows.
3 out of 5
by A verified traveler

Close to HWY 40

Posted Jul 18, 2015
Location: Near HWY 40
Room had Oder of mildew & found a roach in the bathroom.
5 out of 5
Recommended
for Everyone
by A verified traveler

we will use quality inn again

Posted Jul 9, 2015
the room was nice,good parking and good breakfast good access to the freeway
1 out of 5
by A verified traveler from Fredericksburg, VA

Stay somewhere else!

Posted Jun 27, 2015
The staff was very nice, however, that is the only nice thing. There are no elevators and only one set of stairs, so if your key doesn't work (like mine), then it is a hike back to the front desk to get it fixed. The rooms are very small with inadequate air conditioning. The beds are remarkably uncomfortable and when the next door room turns the shower on, it is so loud through the pipes that you can't sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Relaxing

Posted Jun 6, 2015
Other than one staff member and a few noisy guests getting in late, I had a very nice time at this hotel. The rooms were clean and it's close to many restaurants.
2 out of 5
by A verified traveler from Tucson, AZ

Inexpensive but still needs improvement

Posted May 18, 2015
Pros: Staff was friendly and helpful, the location was good and the breakfast was excellent.
Cons: The room was dusty, the carpet dirty and the room was cramped with one bed and no chairs.
Location: Right off the interstate along a row of many hotels and restaurants - we did not venture into downtown Flagstaff but it looked to be fairly close by.
Picked this for the rate and with a name brand but this hotel needs some serious upgrades to stay competitive (and have people stay more than once). On the plus side, besides the low rate, the staff was very helpful and the breakfast was first rate.
Comment from Hotel Management
May 27, 2015 by Guest Relations Manager, Hotel Management
Hello Paul, Thank you very much for your review. I want to assure you that your comments are being taken seriously, passed onto our management and addressed through continuous improvements to our accommodations and policies. We value your opinion and suggestions as we are continuously seeking to improve upon the guest experience.
3 out of 5
by A verified traveler from California

Needing update

Posted May 15, 2015
Pros: Price and location.
Cons: Nearly everything need improving.
Location: Convenient to Interstate and short drive to dining and a WalMart.
Although economically priced it still falls short. I stayed in this hotel 7 or 8 years ago and it looks as if nothing has been done beyond housekeeping. Furniture has nicks and dents, carpet is clean but old, new coat of paint needed. Very limited choice of TV channels which you have to watch on an old, small TV. Could have been worse for the price, but could have been better.
Comment from Hotel Management
May 16, 2015 by Manager, Hotel Management
Hello Jerry, Thank you for writing us this review. We appreciate the effort you have put and it is our pleasure to hear from you. My team and I are aware of all your concerns and we would gladly take action on this as soon as possible. There are already plans of upgrading both our exterior and interior sides to best fit the Inn and our guests. No worries for I have already made my move in making this place better for you and our guests. Hope you come back and stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Fe, NM

Excellent value & friendly staff

Posted May 6, 2015
Pros: Great staff. Good towels. Good little coffeemaker. Great breakfast!
Cons: Coffee in breakfast room
Location: Easy on-off I-40
Nice remodel, pleasant room, though not super quiet - you may hear the trains and highway. No microwave or fridge in room, but a one-cup coffeemaker, hair dryer, and decent towels. Super-friendly and competent front desk staff. Chocolate chip cookies at the front desk! And then, bigger surprise, MUCH MORE than the "Continental breakfast" advertised: scrambled eggs, bacon, and sausage, big beautiful oranges, and a fresh waffle maker! Coffee in the breakfast room was a disappointment (If you're old enough, it will remind you of original Instant Nescafe), but my little coffeemaker's brew was surprisingly good. Easy on and off I-40. A pool, though weather much too cold for swimming. Overall, a good inexpensive overnight stop.
Comment from Hotel Management
May 16, 2015 by Manager, Hotel Management
Hello Lin, Thank you for taking the time to share all your experiences with us today. I’m glad you have taken a liking to our remodeled rooms despite some troubles with the trains and highway outside. If it’s of any importance for your future visits, I’m happy to say we’re already trying to work on that. The small necessities are the least we can do to provide you with great experience with us. We will continue to deliver exemplary service to you and our guests. Also, expect big changes about the coffee in the breakfast room on your next visit. Feel free to talk to us if you have any other concerns. We hope to see you again.
4 out of 5
Recommended
for Couples
by A verified traveler from Tucson, AZ

Great hotel for a quick overnight stay

Posted May 6, 2015
Pros: Clean quiet room.
Cons: Come with extra towels without asking.
Location: Nice and close to a number of gas stations and satisfactory fast food places - which is highly convenient.
Hotel staff was extremely friendly. Nice quiet, clean room - and good for an overnight stay.
Comment from Hotel Management
May 16, 2015 by Manager, Hotel Management
Hello Rae, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We strive to provide quality service to all of our guests and we are pleased that we have met your satisfaction. I hope you will think of staying with us again on your next visit in this area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Posted May 4, 2015
Nice staff. Front desk clerk Josh was very helpful. Breakfast was good too.
Comment from Hotel Management
May 27, 2015 by Guest Relations Manager, Hotel Management
Hello Hardev, Thank you for sharing with us your thoughts. I am glad that you found our accommodations to be comfortable and our staff to be welcoming. We hope you're looking forward to your next stay as much as we are!