Ratings based on 234 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
92% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Two day stay for Grand Canyon!

Posted Apr 21, 2015
The room itself was very comfortable and clean. Staff was polite. Did not like housekeeping opening our door at 8:30 am.
3 out of 5
by A verified travelerfrom Az.

We had to change rooms because of no heat

Posted Apr 20, 2015
Pros: The free breakfast was very good.
Cons: amenities offered
Location: visit the Grand Canyon
The heater did not work in one of our rooms so we had to move to the second floor.
3 out of 5
Recommended
for Families
by A verified travelerfrom Austin, TX

Nice hotel in good location.

Posted Apr 13, 2015
Pros: The hotel staff, location, and cleanliness of the room.
Cons: Breakfast food and seating.
Location: Downtown Williams, AZ is fun. It has good eating establishments featuring everything from American diner food to Mexican. Also has a good coffee shop.
I found the staff to be friendly, helpful, and professional. The room was clean and the bed was comfortable. The only real negative was the breakfast. Food was bland and seating very limited.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Good price, not so good experience

Posted Apr 11, 2015
The hotel was okay for a quick one or two night stay. The staff was nice and there was a breakfast available each morning. Problems arose, however, when a family with children were placed in the room above ours. My husband and I thought drunks must have been above us trashing the room - the thumping and banging was that loud. Then we figured out is was children jumping off the bed and running and stomping on the floor. This went on for hours. The other problem was that on three occasions our room cards didn't work. So there were three trips to the front desk each time to correct the problem. The hotel is an easy on off the highway, so that is a plus.
3 out of 5
by A verified travelerfrom Las Vegas

Noisy, ....did i mention noisy?

Posted Apr 6, 2015
Close to freeway which is a plus. But we had a first floor room and were woken up several times during the night by loud noise, guests etc. Bathroom had no toilet paper once I used the few sheets left to blow my nose. Toilet had a sign on it to hold the handle down to flush. Continental breakfast was good though.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kansas city

clean and comfortable

Posted Apr 3, 2015
Staff was helpful and friendly. Outside Appearance was nice. Room was pleasing to the eye and very clean.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago, il

Works for your money for a Grand Canyon and Sedona

Posted Apr 2, 2015
The location is idea if you are taking a day trip to Grand Canyon and Sedona. It's a good value for your value.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to I-40

Posted Mar 26, 2015
Pros: Room and breakfast.
Cons: I asked for a receipt when checking out. Morning clerk said it would be Emailed to me. It's been a week now and still haven't received it!
Location: 45 min from Grand Canyon and Williams, Az has a tourist shopping meca. Located down the street from the Grand Canyon Railway Depot.
Great valve for a moderate priced hotel. Room was clean, comfortable and nicely appointed. This two story hotel doesn't have a guest elevator. We had a first floor room thank goodness because I forgot to specify that preference. Wife has a lame ankle.
5 out of 5
Recommended
for Everyone
by A verified traveler

Family trip to the grand canyon

Posted Mar 25, 2015
45 mins away from grand canyon. Very convenient location, safe neighborhood
1 out of 5
by A verified travelerfrom Canadian

Very disappointed

Posted Mar 21, 2015
Ants all over the sink and on the tub. AC was very noisy.