Ratings based on 650 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
76% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Grove U.K.

One night passing through

Posted Nov 2, 2014
Pros: Easy to find on Route 66 plenty of fast food places within walking distance helpful staff
Cons: Pool was empty but that may just be that the end of October is getting cooler and they have to shut it down for the winter sometime.
Location: Just there for one night before heading North on the 89 but fantastic scenery all around
Easy to find close to the I40 this hotel is ideal for an over night stop
Comment from Hotel Management
Nov 4, 2014 by Guest Relations Manager, Hotel Management
Hello Mr. Gordon, Thank you for your business. We are glad that we have met your preference during your stay. It is our goal to provide value services and quality accommodation to all of our guests and your satisfaction means so much to our team. We look forward to your next visit.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Tucson, AZ

ok Hotel, close to freeway, and bar, and restauran

Posted Oct 14, 2014
Pros: close to bar and freeway
Cons: some air, there was no air in room
Our experience at this hotel was ok. We still needed some air but it was nice to open the door to let the outside air in. The hotel desk assured us it was ok, because they had security staff.
Comment from Hotel Management
Oct 17, 2014 by Guest Relations Manager, Hotel Management
Hello, Thank you very much for the opportunity of having your business. Please know that your satisfaction is our goal to achieve and knowing you were comfortable with the accommodation we have provided you brings accomplishment to our team. We will do our best to provide you a more pleasant experience on your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler

It worked

Posted Oct 6, 2014
Well we had no hot water and no phone to call anyone the whole time. For a phone we were told we could use the room next door and a maid even asked if we knew how to take a cold shower. Clean but maintenance needed help. The deep clean pool was nice for kids.
Comment from Hotel Management
Oct 8, 2014 by Guest Relations Manager, Hotel Management
Hello, I sincerely apologize for the inconvenience during your stay. We will do our best to make up for our shortcoming. We will make certain that your concerns are taken care of upfront on your next visit. Your satisfaction is our goal to achieve. Thank you very much for your business.
2 out of 5
by A verified traveler

Best of the bad hotels I had to choose from

Posted Sep 29, 2014
The hotels was way too expensive for the condition and amenities. The access to our room was through a service area and was very uninviting. Our room was dated and worn. The beds were lumpy. WIFI was extremely weak and slow. The provided breakfast consisted of toast, donuts, muffins, or cereal - call it a continental breakfast if that's what it is. The hotel is near a freeway and was very noisy. When I checked in there was a undesirable person out front and as I approached the check-in counter the concierge was saying to another employee "I'm not going to deal with him again" meaning the person outside the lobby. Instead of the Rodeway Inn, my kids suggested it be called the Roadkill Inn.
Comment from Hotel Management
Oct 2, 2014 by Guest Relations Manager, Hotel Management
Hello, Allow us to address your concerns accordingly, please provide us the date of your stay and the room number assigned to you. I can assure you that our management take guests’ concerns very seriously particularly on the quality of customer service, as we value your business. I hope to hear from you at your convenience. Thank you very much for your business.
2 out of 5
by A verified travelerfrom Ont, Canada

Old hotel in need of repair

Posted Sep 27, 2014
Pros: Location was convenient for us.
Cons: The hotel needs cleaning and repair
I would not stay at this hotel again. It probably was a good hotel at some point but is now quite run down. The non-smoking room we got had a rotten stale smell. The Wi-Fi was extremely slow and disconnected numerous times. The breakfast area was small and food selection was poor.
Comment from Hotel Management
Oct 5, 2014 by Guest Relations Manager, Hotel Management
Hello Mr. Dave, I regret that we failed to meet your exacting service preference during your stay. Please know that we appreciate candid comments from our guests as it help us identify aspect/s that need attention so we can serve you better. I will accelerate your concerns about the slow internet service, the breakfast served as well as the quality of clean in the room assigned to you. I can assure you that these will be evaluated and addressed accordingly. Your business is important to us and we want you to completely enjoy while staying with us.
Comment from Hotel Management
Oct 3, 2014 by Guest Relations Manager, Hotel Management
Hello Mr. Dave, I apologize for the inconvenience during your stay. I will accelerate your feedback for evaluation and I can assure you that your concern about the breakfast served and the quality of clean in the room assigned to you will not go unnoticed as we want all of our guests to enjoy while staying with us. Allow us to serve you better on your next visit, please call our attention should you have concerns. Our staff on duty will surely attend to you to ensure you are comfortable. Thank you for your business.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 26, 2014
Was the least expensive option in the area rated decently, but not worth the money I've paid.
Comment from Hotel Management
Sep 28, 2014 by Guest Relations Manager, Hotel Management
Hello, I regret that you did not completely enjoy your recent stay in our hotel. Allow us to better serve you the next time you are in town, please call our attention if you need assistance. Our staff on duty will surely attend to you promptly to ensure you will enjoy your stay. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern Ireland

Good value

Posted Sep 9, 2014
Not a bad place, basic but clean and good value, only complaint would be u cud hear the room above us but all in all it was fine
Comment from Hotel Management
Sep 15, 2014 by Guest Relations Manager, Hotel Management
Hello Stephen, We are pleased to have provided your accommodation needs in our hotel and have sufficed your requirements, thank you very much for your most generous review and for letting us know on how we can improve our accommodations. Your review completes our business. We will strive more to maintain the quality of accommodation and services that you enjoyed during your your visit. We look forward to your next visit in our hotel again soon.
2 out of 5
by A verified traveler

Posted Sep 2, 2014
Parking was a problem, bed was awful sunken in, breakfast was a joke , coffee way too strong the only good thing was that it was close to everything
Comment from Hotel Management
Sep 3, 2014 by Guest Relations Manager, Hotel Management
Thank you for taking the time to complete online survey regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom K

Labor Day weekend stay

Posted Sep 1, 2014
We grabbed this hotel at the last minute on Labor Day weekend. Hotel itself isn't terrible but the price we paid for it doesn't match the quality of the hotel. $222 for one night. Could have stayed at the Marriott for that price but it was last minute so they took advantage of it. Average place to stay in a pickle. Rooms were clean but hotel looks outdated. Has restaurant next to it which was "ok" as well. Overall probably wouldn't pick the hotel again if I had a choice.
Comment from Hotel Management
Sep 6, 2014 by Guest Relations Manager, Hotel Management
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. It is our primary aim to give you a five star experience and it is disheartening to hear that this is not the impression we left you with. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.
2 out of 5
by A verified travelerfrom Southern California

Disappointing

Posted Aug 23, 2014
Pros: Bed was comfortable
Cons: Hotel staff. Smell in hallway.
Hotel seemed in the middle of manufacturing district. Halls smelled of disinfectant. Woke up at 4:00 a.m. -- not wanting to wake up my husband (we had a 8 hrs. drive back home that day), I went into the lobby to watch TV for a while. The clerk (Jenny) said no one was allowed in the lobby between 10pm and 5 am -- I felt as though she suspected me of something nefarious (I'm a 61 yr. old grandmother, for Pete's sake!). For an extra $20, heck for an extra $40, I would gladly stay somewhere else -- and indeed, we did book reservations for our next trip SOMEWHERE ELSE.
Comment from Hotel Management
Aug 26, 2014 by Guest Relations Manager, Hotel Management
Thank you for taking the time to complete online survey regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.