Ratings based on 705 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
77% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Phoenix

You get what you pay for...sometimes.

Posted Dec 2, 2014
No hot water. Paper thin walls. Windows don't close. Screens fall out. TV reception terrible. "Breakfast" a joke. Don't stay here.
Comment from Hotel Management
Dec 7, 2014 by Guest Relations Manager, Hotel Management
Hello Phil, I apologize for the inconvenience during your recent visit in our hotel. Your feedback will be accelerated for evaluation and trust that this will be looked into carefully and corrective measure will be implemented. Our guests satisfaction is extremely important to us, Trust that we will do our best to make your next stay a better, more comfortable experience. Thank You for your business.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Grove U.K.

One night passing through

Posted Nov 2, 2014
Pros: Easy to find on Route 66 plenty of fast food places within walking distance helpful staff
Cons: Pool was empty but that may just be that the end of October is getting cooler and they have to shut it down for the winter sometime.
Location: Just there for one night before heading North on the 89 but fantastic scenery all around
Easy to find close to the I40 this hotel is ideal for an over night stop
Comment from Hotel Management
Nov 4, 2014 by Guest Relations Manager, Hotel Management
Hello Mr. Gordon, Thank you for your business. We are glad that we have met your preference during your stay. It is our goal to provide value services and quality accommodation to all of our guests and your satisfaction means so much to our team. We look forward to your next visit.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Tucson, AZ

ok Hotel, close to freeway, and bar, and restauran

Posted Oct 14, 2014
Pros: close to bar and freeway
Cons: some air, there was no air in room
Our experience at this hotel was ok. We still needed some air but it was nice to open the door to let the outside air in. The hotel desk assured us it was ok, because they had security staff.
Comment from Hotel Management
Oct 17, 2014 by Guest Relations Manager, Hotel Management
Hello, Thank you very much for the opportunity of having your business. Please know that your satisfaction is our goal to achieve and knowing you were comfortable with the accommodation we have provided you brings accomplishment to our team. We will do our best to provide you a more pleasant experience on your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler

It worked

Posted Oct 6, 2014
Well we had no hot water and no phone to call anyone the whole time. For a phone we were told we could use the room next door and a maid even asked if we knew how to take a cold shower. Clean but maintenance needed help. The deep clean pool was nice for kids.
Comment from Hotel Management
Oct 8, 2014 by Guest Relations Manager, Hotel Management
Hello, I sincerely apologize for the inconvenience during your stay. We will do our best to make up for our shortcoming. We will make certain that your concerns are taken care of upfront on your next visit. Your satisfaction is our goal to achieve. Thank you very much for your business.
2 out of 5
by A verified traveler

Best of the bad hotels I had to choose from

Posted Sep 29, 2014
The hotels was way too expensive for the condition and amenities. The access to our room was through a service area and was very uninviting. Our room was dated and worn. The beds were lumpy. WIFI was extremely weak and slow. The provided breakfast consisted of toast, donuts, muffins, or cereal - call it a continental breakfast if that's what it is. The hotel is near a freeway and was very noisy. When I checked in there was a undesirable person out front and as I approached the check-in counter the concierge was saying to another employee "I'm not going to deal with him again" meaning the person outside the lobby. Instead of the Rodeway Inn, my kids suggested it be called the Roadkill Inn.
Comment from Hotel Management
Oct 2, 2014 by Guest Relations Manager, Hotel Management
Hello, Allow us to address your concerns accordingly, please provide us the date of your stay and the room number assigned to you. I can assure you that our management take guests’ concerns very seriously particularly on the quality of customer service, as we value your business. I hope to hear from you at your convenience. Thank you very much for your business.
2 out of 5
by A verified travelerfrom Ont, Canada

Old hotel in need of repair

Posted Sep 27, 2014
Pros: Location was convenient for us.
Cons: The hotel needs cleaning and repair
I would not stay at this hotel again. It probably was a good hotel at some point but is now quite run down. The non-smoking room we got had a rotten stale smell. The Wi-Fi was extremely slow and disconnected numerous times. The breakfast area was small and food selection was poor.
Comment from Hotel Management
Oct 5, 2014 by Guest Relations Manager, Hotel Management
Hello Mr. Dave, I regret that we failed to meet your exacting service preference during your stay. Please know that we appreciate candid comments from our guests as it help us identify aspect/s that need attention so we can serve you better. I will accelerate your concerns about the slow internet service, the breakfast served as well as the quality of clean in the room assigned to you. I can assure you that these will be evaluated and addressed accordingly. Your business is important to us and we want you to completely enjoy while staying with us.
Comment from Hotel Management
Oct 3, 2014 by Guest Relations Manager, Hotel Management
Hello Mr. Dave, I apologize for the inconvenience during your stay. I will accelerate your feedback for evaluation and I can assure you that your concern about the breakfast served and the quality of clean in the room assigned to you will not go unnoticed as we want all of our guests to enjoy while staying with us. Allow us to serve you better on your next visit, please call our attention should you have concerns. Our staff on duty will surely attend to you to ensure you are comfortable. Thank you for your business.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 26, 2014
Was the least expensive option in the area rated decently, but not worth the money I've paid.
Comment from Hotel Management
Sep 28, 2014 by Guest Relations Manager, Hotel Management
Hello, I regret that you did not completely enjoy your recent stay in our hotel. Allow us to better serve you the next time you are in town, please call our attention if you need assistance. Our staff on duty will surely attend to you promptly to ensure you will enjoy your stay. Thank you for your business.
2 out of 5
Recommended
for Overnight Stay Before Destination
by Cyndifrom Wyoming

Posted Sep 16, 2014 on Hotels.com
The price of the room ($185 per night) was definitely not in line with the accommodations I was very disappointed.
Comment from Hotel Management
Nov 22, 2014 by Guest Relations Manager, Hotel Management
Hello Miss Cindy, I regret that we failed to meet your satisfaction during your recent stay in our hotel. I can assure you that we take our guests’ concerns seriously. Your feedback will be submitted to our management for evaluation. Our management will surely look carefully into this matter and will address appropriately. I hope we could have another opportunity to make amends and provide you better services in the future.
1 out of 5
Recommended
for Business Travelers
by Dgfrom Nm

Avoid at all cost

Posted Sep 16, 2014 on Hotels.com
Internet was spotty had to reset it twice. Bed was awful. If you sat in the chair at the desk you would've fallen over. They said they were going to replace it but never did. Phone was not working when we came in, but they fixed it. There was a cleaning rag on the chair that was wet when we came in.
Comment from Hotel Management
Nov 22, 2014 by Guest Relations Manager, Hotel Management
Hello Dg, I am so sorry for the uncomfortable experience you faced during your stay. I will accelerate your concerns for verification and trust that this will be addressed accordingly. We will make sure your next stay be a better, great experience, I hope you will give us another chance to make up for our shortcoming . Thank you very much for your business.
1 out of 5
Recommended
by A verified traveler

Posted Sep 9, 2014 on Hotels.com
It was terrible.
Comment from Hotel Management
Nov 15, 2014 by Guest Relations Manager, Hotel Management
Thank you for the review. I am very sorry to hear about your recent stay at our hotel. Your feedback will help us very much to improve our service. We will try to discuss everything you mention regarding your stay with us. Your satisfaction is important to us. We still hope you can give us another chance to serve you better in the future.