Ratings based on 725 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
78% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

convenient to highway

Posted Mar 18, 2015
Pros: big space
Cons: rooms need to be remodeled
the building is in need of being remodeled. rooms are not taken care of that good
Comment from Hotel Management
Mar 28, 2015 by Manager, Hotel Management
Dear Guest, Thank you for your honest feedback. We appreciate candid comments from our guests as it give us a chance to further improve the quality of our service. On behalf of the housekeeping team, I apologize for the shortcoming in making certain your room is kept clean to meet your satisfaction. Please call our attention on your next visit should you have concerns. We will attend to you promptly. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom az

Nice hotel close to NAU

Posted Jan 20, 2015
Good experience will definitely recommend it to my family
Comment from Hotel Management
Mar 6, 2015 by Guest Relations Manager, Hotel Management
Hello Victor, Thank you for taking the time to review your recent stay with us. I am glad that your stay at Rodeway Inn was a good experience. We are grateful that you posed your generous recommendation for our hotel. We hope to serve you again in the near future.
3 out of 5
Recommended
for Families
by Venkateswaranfrom california

family trip 2014

Posted Jan 1, 2015 on Hotels.com
Room heater didn't work on first day. Second day heater was working continously and room was too warm to sleep.
Comment from Hotel Management
Mar 7, 2015 by Guest Relations Manager, Hotel Management
Hello Venkateswaran, On behalf of the team, I would like to apologize for the discomfort you have felt because of the malfunction of the heating unit in the room assigned to you and our staff on duty were not able to attend to your concerns promptly. Your shared experience will be used as reference so we can serve you better in the future. I hope you will give us an opportunity to make amends and serve you better. Thank you for your business.
3 out of 5
Recommended
for Getaway With Friends
by Ashwinfrom Hayward

Nice, comfortable and cheap

Posted Dec 31, 2014 on Hotels.com
Was pretty good for what I paid
Comment from Hotel Management
Mar 7, 2015 by Guest Relations Manager, Hotel Management
Hello Ashwin, It brings pleasure to us knowing that we have sufficed our guests’ preference. Thank you for so kindly sharing your experience during your recent visit in our hotel. Please know that we value your business and we will always do our best to make your future visits a pleasant experience. Thank you for your business.
4 out of 5
Recommended
for Families
by A verified traveler

Great Value for Money

Posted Dec 30, 2014 on Hotels.com
A Great Value for Money on I-40 and nearby to many great places.
Comment from Hotel Management
Mar 7, 2015 by Guest Relations Manager, Hotel Management
Hello, Thank you very much for your kind words in sharing your experience when you stayed in our hotel. It is truly wonderful to know that we have met your satisfaction and you find us of great value. Trust that we will continue to strive to be able to provide our guests the quality of services you deserve for giving us your business.
5 out of 5
Recommended
for Families
by Elizabethfrom Surprise, AZ

Nice

Posted Dec 30, 2014 on Hotels.com
Newer hotel, very clean room and very friendly staff.
Comment from Hotel Management
Mar 7, 2015 by Guest Relations Manager, Hotel Management
Hello Elizabeth, Thank you very much for taking the time to share your recent experience when you stayed with us and for taking note of our staff’s efficiency as well as our effort to improve our services. Your satisfaction will always remain our goal to achieve. We will make sure you will continue to enjoy fine quality of accommodation on your future visits.
3 out of 5
Recommended
for Families
by sara

Posted Dec 19, 2014 on Hotels.com
Comment from Hotel Management
Feb 21, 2015 by Guest Relations Manager, Hotel Management
Hello Sara, Thank you for taking the time to leave us a feedback. We hope that you will consider another stay at Rodeway Inn and Suites. If you have any concerns at all in the future please don’t hesitate to call the attention of our staff as they are pleased to assist you. Hopefully your next stay will be worthy of a high rating.
1 out of 5
by A verified travelerfrom Phoenix

You get what you pay for...sometimes.

Posted Dec 2, 2014
No hot water. Paper thin walls. Windows don't close. Screens fall out. TV reception terrible. "Breakfast" a joke. Don't stay here.
Comment from Hotel Management
Dec 7, 2014 by Guest Relations Manager, Hotel Management
Hello Phil, I apologize for the inconvenience during your recent visit in our hotel. Your feedback will be accelerated for evaluation and trust that this will be looked into carefully and corrective measure will be implemented. Our guests satisfaction is extremely important to us, Trust that we will do our best to make your next stay a better, more comfortable experience. Thank You for your business.
4 out of 5
Recommended
for Business Travelers
by Devinfrom bullhead city. arizona

cold

Posted Nov 26, 2014 on Hotels.com
Nice clean room. Easy hotel to find. Heater could have been better. But it was 12 degrees out side at 6am.
Comment from Hotel Management
Jan 31, 2015 by Guest Relations Manager, Hotel Management
Hello Devin, We appreciate that you took the time to give us feedback about your most recent stay in our hotel. Please know that we value your business and we will always stay committed in our goal to provide you fine quality and value service. Thank you for your business.
4 out of 5
Recommended
for Personal Event
by marshafrom LV

Will stay again

Posted Nov 23, 2014 on Hotels.com
An excellent hotel for the price, plan on staying again
Comment from Hotel Management
Jan 31, 2015 by Guest Relations Manager, Hotel Management
Hello Marsha, Thank you so much for your kind comments and review regarding your most recent stay with us. It is great to hear of how you enjoyed the value and quality of service you received during your recent stay. I assure you that we will do our best to make your next stay an even more pleasant experience. Thank you for your business.