Lobby

Reviews of Rodeway Inn Flagstaff East Route 66

2 out of 5
Rodeway Inn Flagstaff East Route 66
2140 East Route 66, Flagstaff, AZ

Reviews

6.8
Rating 10 - Excellent. 157 out of 690 reviews" "
Rating 8 - Good. 202 out of 690 reviews" "
Rating 6 - Okay. 147 out of 690 reviews" "
Rating 4 - Poor. 87 out of 690 reviews" "
Rating 2 - Terrible. 97 out of 690 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Clean room , friendly staff good location
Stayed 1 night in Apr 2024

2/10 Terrible

Gang

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had an unusual, spicy scent that was difficult to tolerate. Unfortunately, the window faced an open corridor, making it unsafe to open for fresh air. The bed was placed on a metal frame, resulting in creaking noises with even the slightest movement. Additionally, the loud air conditioner and the noisy refrigerator disrupted our sleep throughout the night. Contrary to the online claim, there was no breakfast provided. I strongly advise against staying here unless you’re truly desperate to save money.
Stayed 1 night in Mar 2024

8/10 Good

Rob N Kathryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rochelle

Stayed 2 nights in Mar 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Some things in the room don't work (usb plugs/alarm clock, damaged wall outlets). But overall clean, nice, and the check in staff was great!
Stayed 1 night in Mar 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price
Stayed 1 night in Mar 2024

6/10 Okay

Jerry, Meridian

Liked: Cleanliness, staff & service
Dated and no elevator
Stayed 1 night in Feb 2024

2/10 Terrible

Christina

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were actually poop marks in the toilet and black mold all around the bathroom. Tons of damage in the room too. Cracks in the walls, flooring coming up, exposed screws and drywall damage. It was terrible.
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph, Payson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and friendly.
Stayed 14 nights in Jan 2024

10/10 Excellent

Arith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right off the highway for the price. Friendly staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place nice people
Stayed 1 night in Jan 2024

10/10 Excellent

lorraine

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Brooke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute little hotel we booked for New Years Eve. Both people I talked to at the front desk were friendly, and as we were checking out we realized we had left something in the room. They gave us back our keys to go get it with no problem.
Stayed 1 night in Dec 2023

10/10 Excellent

Luis R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a very comfortable and spacious room. The receptionist was very nice and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sawstephen

Stayed 1 night in Dec 2023

8/10 Good

Greg

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad customer service
Hotel customer service is terrible. We were driving to hotel for check in from Los Angeles. Got stuck up in traffic for 2 hours due to a fatal accident on the way. Called hotel to inform we will be 45 mins later than check in time limit of 11pm. They were not willing to accommodate or called up manager to get approval. The reception clerk went ahead and canceled our reservation leaving my family with kids scrambling to find alternative accommodation at 10 pm. Looks like they sold our rooms at a higher rate to another guest and wanted an excuse to cancel our reservation. In this holiday season we had a hard time getting alternative accommodation so late in the night.
Stayed 2 nights in Dec 2023

10/10 Excellent

DOTTY, SIOUX FALLS

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful. The first room tht was giving was a little disabled and when I brought it to the attention of the front desk they gave me another room. Thank youso much. The room was very clean and beautiful, safe.
Stayed 1 night in Dec 2023

2/10 Terrible

Bernadine

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service
The restroom wasn't clean, saw hair in the shower. The blinds was broken when i tried to close it. My husband had to fix it himself with his tools. I wasn't happy about the room. The bed was so hard, didn't sleep well.
Stayed 1 night in Nov 2023

4/10 Poor

Lindsay

Liked: Staff & service
Disliked: Cleanliness
The property is a little run down and could use a major scrubbing. There were areas of built up dirt in every corner, in the shower, in the grout. The flooring needs replaced and there was some water on the floor from the fridge (possibly why the floor is all warped up in the area around there??). We aren’t too picky, especially for one night but this place needs a good cleaning and some maintenance. No bugs, hot shower, free coffee, easy check in/out, good location and cheap!
Stayed 1 night in Nov 2023

10/10 Excellent

Florchrisha

Stayed 2 nights in Nov 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
The room was clean & comfortable but furnishings are showing their age. It was fine for an overnight on our cross-country road trip but not for a longer stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Debie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upgrades in the rooms, especially the rain shower.
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
clean/comfortable/large room
This booking was done last minute since we arrived in Flagstaff a day earlier than planned and was not able to add another night to previous reservation at another motel. Room was large/roomy, clean and comfortable. Continental breakfast was advertised but only thing offered was coffee. Shouldn't advertise unless you are going to provide.
Stayed 1 night in Oct 2023

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

GARY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Allan

Liked: Staff & service, amenities
Disliked: Cleanliness
Stains on the blankets, water damage and cracked bathroom door, smelled stuffy, dirty window seal in the bathroom. Other than that the staff and our stay was good.
Stayed 1 night in Sep 2023

2/10 Terrible

Vijal

Very unfriendly front desk and management
Stayed 2 nights in Sep 2023

6/10 Okay

Samuel

Stayed 3 nights in Sep 2023

8/10 Good

ROBERT, Groton

Stayed 1 night in Sep 2023

2/10 Terrible

Alvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Myself and 3 other guest waited in the office for 30 mins as the front desk attendant was asleep in the “live-in” office. The other guest needed towels because hers were blacken and dirty and I needed to check out. Once he came out, instead of apologizing, he yelled at us for ringing the bell and being inpatient (half asleep)
Stayed 1 night in Sep 2023

4/10 Poor

Shad, Spring City

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we stayed in was not clean. There were boogers on the wall in the bathroom, hair in the sheets, what looked like lipstick stains on the sheets, and the hard wood floor was not swept. It was hard not to track dirt into the bed, when you climbed in.
Stayed 1 night in Sep 2023

4/10 Poor

Ira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 106 had food or bodily fluid stains on the ceiling, window covering, lamp, on the pictures on the wall. Cob webs along the ceiling. Room towels were a shade of grey, shower knob did work properly, bathroom window which is large enough to crawl through has no lock or security, not to mention the black mold in the shower. Have to wear shoes at all times as carpet tack strip was not removed and is exposed in a room with laminate floors. Property is tired and needs some attention to detail and TLC badly. Stuck in a 3 night reservation, as I did not ask to leave early enough, stayed else were for my last night. Whish I could post the pictures here!!!!

2/10 Terrible

Chyntel

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room hadn’t been cleaned. There was a pee stain on one of the beds and still smelled of pee. Also ants were crawling around in the bathroom. When we asked if we could switch rooms they said they were fully booked. We had no where else to stay that night but we refused to stay in that filthy room. We got our refund. So beware when booking a room here.

4/10 Poor

Trisha

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed in room 105 and their was a beeping continuiously coming from the room, there were dust bunnies all over, and there was a patch unpainted in the bathroom door that seems like someone punched with their hand. We also had to listen to the crew go into the storage room multiple times late at night. Was not a great experience.
Stayed 1 night in Sep 2023

2/10 Terrible

alyssa

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We paid way more for a room of this caliber than we should have. The room itself was clean. But the building was falling apart. The outside of the building was dirty and the stairs felt unsafe.
Stayed 1 night in Aug 2023

6/10 Okay

Angelo

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This motel is an older property. No frills, but a quiet, clean place to sleep at a moderate price.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Decent Room. Surprise Deposit at Check-in
The room was spacious with a recliner, ottoman, and a comfortable bed. However, the person at the front desk informed me that he would be running a $50 deposit on my card that would be refunded after my stay if there was no damage to the room. My booking included all fees, so there should have been no need to run ANY charges. I understand most venues save the card in case of incidentals, but this was presented as a definite charge of $50 (which actually was not run) that would be refunded after my stay. All-in-all a pleasant stay, but I cannot recommend this venue given the strangeness at check-in.
Stayed 1 night in Aug 2023

2/10 Terrible

Juliana

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff. Bathroom shower knob fell off while trying to take a shower. Dirty towels. I asked to be switched to a different room they said no. My friend was moved 3 times because of room issues.
Stayed 1 night in Aug 2023

8/10 Good

tanya

Stayed 2 nights in Jul 2023

2/10 Terrible

Mark

Stayed 1 night in Jul 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty, bathroom walls had black mold and absolutely nothing worked.
Stayed 2 nights in Jul 2023

6/10 Okay

Samuel

Traveled with family
Adequate for a nights rest
Stayed 1 night in Jul 2023

2/10 Terrible

Sarah

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not stay there because we did not feel comfortable and safe. We saw room with window taped up and that was enough. We didn’t check in at all.
Stayed 1 night in Jul 2023

6/10 Okay

Patricia

Stayed 1 night in Jul 2023

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk attendant was friendly and helpful!
Stayed 1 night in Jul 2023

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023