Ratings based on 539 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

Good apartment hotel

Posted Sep 24, 2014
Pros: The newly renovated suites were very good value for money
We stayed in a two bedroom suite at this hotel which had two on suite bedrooms plus a lounge and kitchen. The hotel is undergoing a lot of renovation and our room had recently been renovated and was in very good condition. The work at the hotel did not cause us any issues but breakfast is a "take away" which you eat in your room which was fine as we had the kitchen breakfast bar to eat at. I would recommend this hotel even with the renovations ongoing at the moment especially if you are In a group
5 out of 5
for Everyone
by A verified traveler from Shreveport, LA

Lovely Place

Posted Sep 21, 2014
Pros: Friendly staff! Desirae has a great customer service personality!
Cons: The hot tub's jets make the water bubble up (WAY up!) at the edges rather than direct the water to the center, so be prepared to have a wet head!
Location: We only stayed one night, so didn't get to check out much locally, but seems fairly close to a lot of restaurants.
This facility is mid-renovation, but our room had already been updated and was just darling. Very cheerful and laid out efficiently. We only stayed one night, but wished we could have stayed much longer. We had had a rough day of travel (car issues) so quick check-in and a welcoming room were much appreciated. The provided list of restaurants was very helpful. A visit to the hot tub under a clear, cool night sky was pretty wonderful, too. The bed was comfy with great pillows. Extra blankets were available in the closet, but we didn't need them. This place is really set up for longer-term visitors with a well-stocked kitchen (full size fridge, stove, microwave, dishwasher, coffee maker, pots/pans, utensils and dish/glassware). The bathroom is small (by today's standards) with an old-fashioned tub/shower usually only seen in homes, but all the hardware is Kohler. The sink/dressing area has good lighting and plenty of drawer storage room. Laundry facilities are available but we arrived too late to use them (ironic, because it was one of the reasons I decided to book here...) Breakfast offerings were grab-n-go style, but plenty of choices. Would definitely stay here long-term if I had the opportunity.
5 out of 5
for Everyone
by A verified traveler

Great hotel at a reasonable price

Posted Sep 20, 2014
Pros: Excellent ambiance and space. They have a comprehensive list of nearby restaurants.
Location: Near mall/food etc.
Strongly recommend this Apartment Hotel. New and very nice.
5 out of 5
for Everyone
by A verified traveler from Phoenix

Sonesta Suites in Flagstaf, Az is a great place to

Posted Sep 12, 2014
Pros: The quiet location and renovated rooms.
Cons: Nothing really except to get the renovations completed as soon as possible.
Location: The hotel is in a very quiet location but only 3 miles from Old Town where there are plenty of breweries and restaurants.
The renovated room was very nice. Looks like a former Residence Inn. The lobby was closed for renovations but the hotel continued to provide free breakfast items from a designated room. Check-in is in a temporary trailer opposite the lobby during renovations. Hotel staff was very friendly. Will probably stay there again if visiting Flagstaff. It's about 3 miles from Old Town but an easy drive into town.
3 out of 5
for Everyone
by A verified traveler from Las Vegas

Under reconstruction

Posted Sep 4, 2014
Pros: location near I 40. High quality furnature. Full size kitchen applience -- good if extended stay.
Cons: Check in process (with reservation) was slow even though there was no waiting. Address didn't exist on Garmin or Tom.
Location: across from golf course.
If the renovation had been complete, the room would have been worth the price. As it was, there was a temp. loby and a guest room was used for a scaled down breakfast. We were the second guest after reconstruction of our room. It was very nice except for a defect like hot and cold reversed for the tube. Excessive noise came from upstairs -- thumping on floor.
5 out of 5
for Everyone
by A verified traveler from Walnut, CA

A Newly Remodeled Sonesta ES!

Posted Aug 30, 2014
Pros: This hotel has the best Wi-Fi you will find anywhere and it's free up to 3 devices.
Location: Just use Google.
I stayed at Sonesta 8-20 to 8-23-2014. Sonesta is my go-to hotel while staying in Flagstaff. They have recently done a total tear down, rebuild of their of their suites and they look great. Even before they remodeled, it was still a pleasant place to stay for the price. The only thing I didn't like about the remodel is that before you had a room with a two-seat sofa bed that could sleep two. The renovation took that away and replaced it with a single-seat sofa, one person bed. Because I usually am dropping off my daughter at college, she is only with us for one night. As a result of this remodel, one of the family members had to sleep on the floor. Now, it could be that some rooms have a larger sofa, I don't know. Or, you would have to upgrade to the two-bedroom suite. Other than all of that, the queen size sofa bed was extremely comfortable. They are pet friendly. I highly recommend Sonesta.
5 out of 5
for Everyone
by A verified traveler from Az

Posted Aug 28, 2014
Very clean room. Undergoing some upgrades but still served breakfast for another room located on site. I would go back again.
5 out of 5
for Everyone
by A verified traveler from Tucson, AZ

Hotel in Flagstaff

Posted Aug 27, 2014
Pros: Location, comfort, cleanliness, breakfast and evening get together.
Location: Good location. Visited parks near Flagstaff and also the Grand Canyon.
Hotel was clean, comfortable, and well located. Easy to get to where we wanted to go.
5 out of 5
for Everyone
by A verified traveler from Phoenix,AZ

Posted Aug 26, 2014
Pros: Liked everything would definitely come back.
Location: Location good since the mall and grocery stores just a couple miles away. Also not a bad drive to NAU.
Excellent! We were able to bring our dog which was a definite plus and the charge was minimal, Room very clean and staff very accommodating. Breakfast a plus and tasty! We had two rooms. Grandma and grandson stayed in one, he slept on sleeper sofa and his bed was always out so there was no comfortable place to sit.
5 out of 5
for Other
by A verified traveler from Riverside, CA

Posted Aug 25, 2014
Pros: Comfortable and has wifi and breakfast for free.
Cons: Nothing really, just the added parking space will be nice once the remodel is over.
Location: The pool was heated but we didn't bring swimsuits. NAU is exactly a 10 minute drive away. Lowell Observatory is a great place to visit. Sedona too!
Have stayed here before and knew they were in the middle of a remodel. They offered one of the remodeled rooms as the remodeling is still going on. None of this impacted our stay. The bed was super comfy as were the pillows and comforter...down I think. Love the makeover! I called down to ask for a cookie sheet as there had been one in our room last time and we made cookies several times. The front desk gal said they didn't have cookie sheets and never had. (was she calling me a liar? ) Anyway she finally spoke to someone higher up the chain of command and someone brought me a pan from the kitchen to use. I had purchased a frozen pizza at the Target assuming there was a cookie sheet in this room too. We stayed here during our son's orientation at NAU. We will definitely be back.