Ratings based on 650 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great for a getaway

Posted Jan 21, 2015
We enjoyed our stay there and are looking forward to coming back when the construction is complete. We had a room with a fireplace and kitchen so we were able to make our own breakfast and enjoy evenings by the fire. It was nice to be a bit away from the downtown area and had the opportunity to take a lovely walk near the lake area. It was an awesome quick getaway and we were able to drive to Sedona down the 89A which everyone should do if they can. Thanks again for an awesome visit! ;-)
5 out of 5
Recommended
for Everyone
by A verified traveler

Sonesta

Posted Jan 19, 2015
Suite was clean and beds were very comfortable. Our family enjoyed our stay here.
4 out of 5
Recommended
for Families
by A verified travelerfrom Oceanside, California

Great space for a family of four

Posted Jan 18, 2015
It will be really great once the renovations are complete. The beds were comfortable and there was a nice kids area too. The two bedroom had plenty of room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom peoria, az

Very nice hotel! Close to just about everything!

Posted Jan 18, 2015
My family and I loved the hotel! Stayed in the 2 bedroom suite, very nice and cozy! Room was very clean and updates! Definitely will be staying there again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel but way too family friendly

Posted Jan 12, 2015
Checking in I was asked if I wanted too or bottom floor. I needed the bottom floor because of my dog so I asked for a room that didn't have any occupants above it. I was told repeatedly that there would be no occupants that night but no guarantees about the next night. Less than 1 hour after check in, all of the obnoxious noise began. A family of 8 was given the room above and the kids were stomping and screaming until 2am. After 6 calls to the front desk about the noise, absolutely nothing was done. They now claimed no other rooms were available and there was nothing that could be done. Long story short.... don't stay here if you want peace and quite as the walls are paper thin and don't expect any accommodations beyond a bed, bathroom and kitchen.
5 out of 5
Recommended
for Everyone
by A verified traveler

MUY BUENO HOTEL CON HABITACIONES NUEVAS

Posted Jan 6, 2015
LAS HABITACIONES SON NUEVAS Y CON TODO LO NECESARIO PARA PASAR UNOS DIAS EN FAMILIA, LO UNICO QUE SE PODRIA OBSERVAR EL DESAYUNO BASICO PERO SE TIENE COCINA PARA PREPARAR LOS DESAYUNOS, Y RECOMENDABLE CON CHIMENEA....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Great family spot

Posted Dec 31, 2014
Although the lobby was under construction, the manager on duty was very professional and helpful. The room was perfect for our family and dog. Clean, comfortable, safe spot.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2014
Good experience overall. Would highly recommend. Found this on expedia, good choice, so I gave it a try. Turns out very comfortable and clean. Hotel staffs are very nice. Plus they have free wi-if and breakfast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern California

Spacious, Clean and Quiet

Posted Dec 26, 2014
Cons: the bed was kind of next to the bathroom, that was not very comfortable. The heater is very loud.
Location: easy access to the freeway but quiet
The room is spacious, nice breakfast to go. Nice couch and kitchen.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix

Nice and clean hotel with easy access.

Posted Dec 26, 2014
We love this hotel for it's cleanliness and it looks new. Very comfortable too.