Ratings based on 1,395 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
82% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 24, 2015
Pros: Only has one floor.
Cons: Reception needs to be more friendly!
Good! Only stayed 1 night. Had a good nights sleep.
4 out of 5
Recommended
for Families
by A verified travelerfrom Durango c0

Posted Jan 23, 2015
our reservation was good. our stay was good everything in a working conditions. The room was a bit cold and the heat wasn't putting out very much heat. Other than that it was good.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Quite good

Posted Jan 20, 2015
Everything was great including the cleanliness of rooms and a excellent hot breakfast. The downside was the receptionist. Very unfriendly.
Comment from Hotel Management
Jan 25, 2015 by familyinn, Hotel Management
Hello Tim, Thank you again for sharing your experience. I apologize if you felt that our receptionist seemed unfriendly during your check-in. Thank you for reminding us that important factor and we hope that the next time you check in to our hotel we will provide you with a far better service that is served with a smile.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scottsdale,AZ

Amazing value

Posted Jan 15, 2015
This was a great experience. The place was kept up better than expected. Beds were comfortable, plenty of hot water. Clean sheets. Would definitely stay again and recommend to anyone looking to visit Flag.
Comment from Hotel Management
Jan 25, 2015 by familyinn, Hotel Management
Hello Jess, We are so glad that we were able to accommodate your lodging needs during your stop at Flagstaff. Your feedback does serve as an incentive for us since we are more motivated to strive harder in our services. Thank you very much for your recommendation and we certainly look forward for your next stay with us!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New Mexico

Great value hotel.

Posted Jan 15, 2015
Pros: The price
Cons: The service and friendliness of staff. The breakfast could be better; however at this price, any breakfast is a bonus! So, no complaints on these!
Location: Great town! Skiing, lava tubes, university, cliff dwellings, hiking, Grand Canyon, Sedona, night life... Many things to do. I love this town!
The rooms were clean and comfortable. The service seems lacking; however the price is great. The refrigerator and microwave are a nice convenience. It was a clean and fairly quiet place to stay overnight. The train can be heard occasionally, but it's not bad.
Comment from Hotel Management
Jan 25, 2015 by familyinn, Hotel Management
Hello Steve, Thank you for your input. We also appreciate your comments regarding the ways that we can improve upon the guest experience in our hotel and we want you to know that we are working on improving our services to provide an exceptional experience for you and other guests in the future. We hope that you will drop by again at Travelodge Flagstaff so that you will experience a far better service
2 out of 5
by A verified traveler

Stay somewhere else.

Posted Jan 13, 2015
Front desk person was unfriendly, the hotel room was clean but still felt dirty. The free continental breakfast is the worst one I had on my 10 day road trip. My advice, If your looking for an inexpensive hotel with a good continental breakfast, choose a Days Inn.
Comment from Hotel Management
Jan 25, 2015 by familyinn, Hotel Management
Dear Guest, We greatly appreciate the time you've taken to rate our hotel and leave us a useful review of our services. We will use your comments and suggestions to further improve ourselves and strive harder to provide an excellent hotel service and accommodations. Please consider staying with us again as we look forward to giving you a quality and excellent hotel accommodations that is worth the value.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chandler, AZ

snowbowl & breweries

Posted Jan 13, 2015
got an amazing deal I couldn't pass up. The hotel was easy to find. The check-in was simple. Joked with the front desk guy. We had room 164 & 264. Room was very clean & roomy. Heater worked very well. No complaints from us.
Comment from Hotel Management
Jan 20, 2015 by familyinn, Hotel Management
Hello Julie, Thank you for deciding to stay at Travelodge Flagstaff. We value your input and appreciate you taking the time to post a review about your stay with us. We look forward to seeing you again soon and providing you with a 5 star experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom phoenix

Excellent stay

Posted Jan 12, 2015
Pros: Price
Cons: Nothing
Location: We went to a wedding near by
Had a 2 night stay. Very good hotel price was right and room was clean. no complains
Comment from Hotel Management
Jan 20, 2015 by familyinn, Hotel Management
Hello Patty, It is truly a great deal for us to know that your stay at Travelodge was smooth and hassle free. I hope that you will continue to choose staying with us during your trip to Flagstaff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2015
Pros: The rooms were great and very clean
Cons: The breakfast choices
Location: My grandson gos to NAU, and we are always going back and forth. So it's nice to find a nice place to stay
The only thing that could have been better is the breakfast, not much choices,
Comment from Hotel Management
Jan 20, 2015 by familyinn, Hotel Management
Hello Vicki, Thank you very much for your valuable feedback. Rest assured that we will take your comments to ensure a better the breakfast service and warm welcome for your next visit. We wish you all the best and we look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom arizona

Great Value

Posted Jan 10, 2015
Pros: Many renovated hotels are so, so. The finishes are warm and nice materials, quality beds and pillows, towels, they did a excellent job.
Cons: a room deodorize had been utilized that was strong for me, but I am sensitive.
Location: By the trains but you do not hear them and I am a lite sleeper. Close to everything.
Professional polite staff, you feel welcomed and that your stay is good hands. Great Value too!
Comment from Hotel Management
Jan 20, 2015 by familyinn, Hotel Management
Hello KJ, It is very important to us that our guests feel welcome and comfortable at our hotel that requires a helpful, friend staff to attend to their concerns at any time. We thank you for letting us know that we are doing well in our goal to provide our guest with a great accommodation and a friendly staff. Thank you again and we appreciate you for taking the time to write us a review!