Ratings based on 1,411 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
82% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice but the staff

Posted Feb 23, 2015
It was a great place. The room has many things in it that I wasn't expecting it to have like a mini refrigerator, a safe, and an iron. The bed was comfortable and the room had enough space for all 4 of us staying there. The only two things were that the bathroom was sort of small and worst of all was the person at the front desk. Seriously rude and I understand we had to check out but didn't even give of us time to gather all of our stuff. I admit I didn't realize what time we had to check out, so there is some blame placed on our party also but the guy could have gone about it in a better and nicer way. I thought the breakfast was good but really the whole experience was sort of ruined by the front desk clerk. Overall, not to bad if you avoid the staff as much as possible.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
We got there at 10:30 pm and left at 7:00 am the next morning to head to NAU for my daughters tour. So i cant say much, it was clean.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2015
This was an all right hotel. Good facility, but the breakfast was disappointing.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Glendale Arizona

Travelodge flagstaff

Posted Feb 5, 2015
Great view. Not in the bundle of tweaker motels off the freeway on other side of town. (Near motel 6). However I did not like the smell in the hotel. Fishy. Other than that. Nice location. Central to everything and comfy. Had there been snow there would a Great view of mountains and city. Thanks xpedia.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta, Canada

Easy access close to restauranrts

Posted Jan 29, 2015
Pros: Nothing stood out.
Cons: Remove the strong deodorizer and have regular/not decaffenated coffee in the room.
Location: Was only an overnight stop on the way to elsewhere.
Room had a strong deodorizing odor, shower was ok,wifi worked well and breakfast was reasonable - what you would expect for the price we paid (36 plus tax). Room was relatively quiet cosidering the location of the building.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom az

Take it!

Posted Jan 27, 2015
Great option, the only thing its that the breakfast need more options to take.
Comment from Hotel Management
Jan 28, 2015 by familyinn, Hotel Management
Hello Maria, I am glad that you find your stay in our hotel a great deal and we appreciate so much, your comment about our breakfast selection. Trust that we acknowledge feedback from our guests to help us improve our services. Our goal is to have continuous business with all of our guests. Thank you for your business.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 24, 2015
Pros: Only has one floor.
Cons: Reception needs to be more friendly!
Good! Only stayed 1 night. Had a good nights sleep.
Comment from Hotel Management
Jan 28, 2015 by familyinn, Hotel Management
Hello, Thank you for your kind feedback about your stay with us. Your satisfaction is the realization of our continuous effort to provide quality service. It would be a pleasure to have you again soon.
4 out of 5
Recommended
for Families
by A verified travelerfrom Durango c0

Posted Jan 23, 2015
our reservation was good. our stay was good everything in a working conditions. The room was a bit cold and the heat wasn't putting out very much heat. Other than that it was good.
Comment from Hotel Management
Jan 28, 2015 by familyinn, Hotel Management
Hello Etta, I am glad that you find your overall stay a fine experience. I would like to apologize however for our shortcoming in making sure the room would be completely comfortable for you. I will send request to check on the heating unit in the room assigned to you to take care of your concern. Please do call our attention on your next visit if there is anything we can do further to make your stay a more pleasant experience.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Quite good

Posted Jan 20, 2015
Everything was great including the cleanliness of rooms and a excellent hot breakfast. The downside was the receptionist. Very unfriendly.
Comment from Hotel Management
Jan 25, 2015 by familyinn, Hotel Management
Hello Tim, Thank you again for sharing your experience. I apologize if you felt that our receptionist seemed unfriendly during your check-in. Thank you for reminding us that important factor and we hope that the next time you check in to our hotel we will provide you with a far better service that is served with a smile.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scottsdale,AZ

Amazing value

Posted Jan 15, 2015
This was a great experience. The place was kept up better than expected. Beds were comfortable, plenty of hot water. Clean sheets. Would definitely stay again and recommend to anyone looking to visit Flag.
Comment from Hotel Management
Jan 25, 2015 by familyinn, Hotel Management
Hello Jess, We are so glad that we were able to accommodate your lodging needs during your stop at Flagstaff. Your feedback does serve as an incentive for us since we are more motivated to strive harder in our services. Thank you very much for your recommendation and we certainly look forward for your next stay with us!