Ratings based on 260 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Water park closed!!

Posted Sep 14, 2014
Unfortunately their main attraction, the water park, was closed for repairs when we were there. Disappointing for the kids and for us too as there was no mention of it upon check-in.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2014
over all it was good check in was pleasant but mostly the beds were very very comfortable the only thing is for the price they could serve breakfast at least a doughnut
3 out of 5
Recommended
for Everyone
by A verified traveler

Extra for waterslide wristbands

Posted Sep 2, 2014
Pros: Waterslides
Cons: Shouldn't charge guests extra for the waterslides, hotel is expensive enough.
The waterslides are great for the kids but wasn't happy we had to pay extra for the wristbands to use the slides. The hotel is one of the more expensive ones so was disappointed to find out you have to pay extra to use what you are coming for in the 1st place. We also didn't have an ice machine on our floor so had to go to a different floor to get ice.
3 out of 5
Recommended
for Families
by A verified traveler from Winnipeg, MB

Convenient for families going to the waterpark

Posted Aug 31, 2014
I found the hotel stay overall average - nothing spectacular about the room, the TV and cable seemed outdated (as compared to other hotels where the nightly rate is comparable) and the water pressure was very poor in the shower and the blow dryer was poor quality (took me twice as long to dry my hair). It was convenient to have the fridge and microwave (which I essentially expect in all the hotels I stay at now). The convenience of staying at the same hotel as the water park is appealing to me as it was much easier to have the kids get out of the pool upon closing and head straight up to the room rather than having to dry them off and head back to another hotel. The staff were pleasant, however I didn't have much encounter with them during my stay other than at check-in. I would not stay here for an extended period (greater than 3 nights) as I find the hotel is pricey for what you get, especially since you still have to pay to get into the water park. I would recommend to those who are heading out for some shopping for about 3 nights or less and who want to give the kids a "reward" (lol) at the end of the day for having to shop all day!
3 out of 5
by A verified traveler

Rainy weekend at the water park!

Posted Aug 26, 2014
Pros: Nice to have restaurants and bars on location
Cons: Lower prices for older couples that aren't there for waterpark
Too pricey for what a guest gets in return. Great for families with lots of kids for water park. Long waits for elevators and rooms rundown. Stains all over carpet and couch and bedspread dirty and on Saturday over$200.00 for room!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from mb

Great visit

Posted Aug 11, 2014
Pros: How friendly all the staff were.
Cons: Wifi connection. Offering more deals on prices.
Location: Loved that Tim hortons is right across the street. Easy to get to the main shopping area.
Great staff, very friendly, room was clean and bed was comfy. Only down point was the wifi was the craps. You have the option of paying for wrist bands or enjoying the free area of the swimming area. Thanks for a great visit.
3 out of 5
Recommended
for Everyone
by A verified traveler

Wet Rugs

Posted Aug 11, 2014
we found that the room we were given had a large wet area surrounding the fridge and the wet area gave off a bad smell. when we complained to the front desk they moved us to another room. in that room there was also a wet area when you walked in. we went to put things in the fridge and the thermastat was turned off therefore the freezer thawed which left the fridge full of water. we had to clean it up ourselves. I found the pool to be real confusing. as a guest you could use the hot tub and the pool but you couldnt use the slides, lazy river, or the kids water park area even though everything was in same room. to use full facility you had to purchase a wrist band and it was only good for that day, not until next days ceckout.
4 out of 5
Recommended
for Everyone
by A verified traveler from WI

Canadian hospitality

Posted Jul 16, 2014
Clean and roomy! Passes to the water park were included in VERY reasonable price! Great night stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Has a huge and great waterpark

Posted Jul 6, 2014
Pros: Waterpark
Cons: Free breakfast should be included in the room rates
Good place to stay. The kids enjoyed our stay especially the waterpark. It's nice if though if breakfast is included with the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from winnipeg manitoba

Nice hotel fun waterpark

Posted Jul 6, 2014
Good stay. Fun for everyone. Always satisfied. Staff was nice very accomodating