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Reviews of Country Inn & Suites by Radisson, Grand Forks, ND

2.5 out of 5
Country Inn & Suites by Radisson, Grand Forks, ND
3101 S 42nd St, Grand Forks, ND

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 1001 reviews" "
Rating 8 - Good. 305 out of 1001 reviews" "
Rating 6 - Okay. 64 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 2 nights in Apr 2024
Response from Emily Harmeyer on Apr 13, 2024
Thank you very much for choosing Country Inn & Suites, Grand Forks!

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good but for $277 it should be great!
Stayed 1 night in Apr 2024
Response from Emily Harmeyer on Apr 9, 2024
Thank you for staying with us at the Country Inn & Suites, Grand Forks.

8/10 Good

Cassie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with this hotel. it was clean, great breakfast, and quite. The one thing i was unhappy with is the floor in the pool area. It is a very slippery tile and gets even worse when wet and the air movement in the pool area was nonexistent so thw floor wouldnt dry at all. There was still standing water in areas on the floor this morning where there was puddles last night when they shut it down for the night.
Stayed 1 night in Apr 2024
Response from Emily Harmeyer on Apr 9, 2024
Thank you for staying with us. Our pool area is always an area where we take safety precautions very seriously. This is an issue we will look into improving.

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Emily Harmeyer on Apr 9, 2024
Thank you for staying with us at Country Inn & Suites, Grand Forks. We appreciate such a great score!

10/10 Excellent

Stuart

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family place.
Stayed 1 night in Mar 2024
Response from Emily Harmeyer on Apr 9, 2024
Country Inn & Suites, Grand Forks thanks you and your family for staying with us! We appreciate you!

8/10 Good

raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping
Stayed 2 nights in Mar 2024
Response from Emily Harmeyer on Apr 2, 2024
Thank you for staying with us at the Country Inn & Suites, Grand Forks!

10/10 Excellent

Jannine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked last minute and really enjoyed our stay. Clean room, friendly front desk staff, good pool area. Would stay here again.
Stayed 1 night in Mar 2024
Response from Emily Harmeyer on Apr 2, 2024
Thank you so much for choosing the Country Inn & Suites, Grand Forks! We look forward to seeing you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff was friendly, we enjoyed our stay.
Stayed 1 night in Mar 2024
Response from Emily Harmeyer on Apr 2, 2024
Thank you for staying with us at the Country Inn & Suites, Grand Forks. We appreciate the great score!Look forward to hosting you again.

8/10 Good

Mike

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d say I’ve seen better breakfast options at this type of hotel. One hot tub is out of commission as of April 2024
Stayed 1 night in Mar 2024
Response from Emily Harmeyer on Apr 2, 2024
Thank you for giving us feedback on our breakfast selection. We are always looking for ways to improve our guest experience.

10/10 Excellent

Theo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and a great stay! One of the better stays in grand forks
Stayed 1 night in Mar 2024
Response from Emily Harmeyer on Mar 30, 2024
Thank you so much for your kind words about our property the Country Inn & Suites, Grand Forks! We look forward to hosting you again.

8/10 Good

Michel, Winnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W really like the large pool and hot tub. The pool water was a nice temperature and not as cold as when we had stayed here in 2019.
Stayed 2 nights in Mar 2024
Response from Emily Harmeyer on Mar 30, 2024
Thank you for staying with us at the Country Inn & Suites, Grand Forks. We are so happy we were able to provide you with a great time in our pool area!

10/10 Excellent

raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Mar 2024
Response from Emily Harmeyer on Mar 30, 2024
Thank you so much for your kind words about our staff! We appreciate you choosing us at the Country Inn & Suites, Grand Forks.

6/10 Okay

Glenn

Traveled with family and small children
Disliked: Property conditions & facilities
The complementary breakfast needs much improvement. On our 1st morning, there was a lack of food, coffee ran out, apple juice was like water, people had to ask for more bread, yogurt. On our 2nd morning, we arrived later to the breakfast, and there was no yogurt, few bread items. There was no fresh fruit on both mornings. If they don’t want to put out food, then they shouldn’t offer a complementary breakfast. Cleaning staff didn’t offer to provide clean towels or take our garbage after the 1st night stay. We had to ask. We had to ask for pool towels in the pool area. On both days, there wasn’t a supply of towels in the pool area. One hot tub wasn’t working. The pool area needs an upgrade.
Stayed 2 nights in Mar 2024
Response from Emily Harmeyer on Mar 29, 2024
We would like to apologize that your stay was less than exceptional. Please feel free to reach out to our property to discuss your concerns when making your next reservation with us.

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Easy to get around and close to everything we needed!
Stayed 2 nights in Mar 2024
Response from Emily Harmeyer on Mar 29, 2024
Thank you for your kind words!

8/10 Good

Shaun M

Traveled with family
Liked: Cleanliness, property conditions & facilities
Was a great stay with the exception of our toilet plugging up. That being said the staff had it fixed in short order. Would definitely stay again.
Stayed 2 nights in Mar 2024
Response from Emily Harmeyer on Mar 29, 2024
Thank you for staying with us at the Country Inn & Suites, Grand Forks!

8/10 Good

Denyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emily Harmeyer on Mar 29, 2024
Thank you for staying with us at Country Inn & Suites, Grand Forks!

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emily Harmeyer on Mar 29, 2024
Thank you for the great score!

8/10 Good

Candice

Traveled with family
Liked: Cleanliness, staff & service, amenities
We always stay at the Country Inn. The beds are comfortable and the pool area is great. We love that there are 2 hot tubs. We weren't quite as happy with the breakfast as we have been in the past but it was still decent.
Stayed 2 nights in Mar 2024
Response from Emily Harmeyer on Mar 29, 2024
Thank you for always choosing to stay with us at the Country Inn & Suites, Grand Forks!

8/10 Good

Maynard, Prescott

Liked: Cleanliness, staff & service, property conditions & facilities
Everything pretty standard, though the coffee was vile. Raise the rates a dollar and get drinkable coffee.
Stayed 2 nights in Mar 2024
Response from Emily Harmeyer on Mar 29, 2024
I'm sorry to hear you did not like the coffee that was available. Please consider giving us another try.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room that was still a little noisy. I asked for one that was quiet. It would be nice to have 2 bars of soap in the room for people who are staying more than one day.
Stayed 3 nights in Mar 2024
Response from Emily Harmeyer on Mar 21, 2024
Please let the front desk know right away if something about your room is unsatisfactory. We want to make sure you have the best stay possible!

4/10 Poor

Kristin

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
On the Expedia site when i booked the room, ut said pet friendly. We arrived late in the evening to find out they do not allow pets. We had to get a second hotel room become we were not able to cancel this one..also both of the hot tubs were out of order. The rooms were dirty and in rough shape, not sure why oets couldn't be allowed.
Stayed 3 nights in Mar 2024
Response from Emily Harmeyer on Mar 21, 2024
We apologize for the inconvenience and the miscommunication with our pet policy. We do not allow pets to stay at our property.

10/10 Excellent

Ronald

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Emily Harmeyer on Mar 21, 2024
We are so happy you enjoyed your stay with us at Country Inn & Suites, Grand Forks!

10/10 Excellent

Kerri

Stayed 2 nights in Mar 2024
Response from Emily Harmeyer on Apr 9, 2024
Thank you so much for staying with us at Country Inn & Suites, Grand Forks. Please come back soon!

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Emily Harmeyer on Mar 12, 2024
Thank you for staying with us at Country Inn & Suites, Grand Forks.

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2024
Response from Emily Harmeyer on Mar 7, 2024
Thanks for the great score!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Feb 2024
Response from Emily Harmeyer on Mar 5, 2024
Thanks for staying with us!

10/10 Excellent

Brian Carl

Liked: Cleanliness, staff & service, property conditions & facilities
This property was convenient for our purposes. Regrettably, we experienced noise (talking and tv) from an adjacent room which went on throughout the night. That kept us awake for a good portion of the night. The breakfast area was very clean and sufficient.
Stayed 1 night in Feb 2024
Response from Emily Harmeyer on Mar 5, 2024
Thank you for staying with us! The front desk is always staffed 24 hours a day. Next time, please let the front desk know right away if you have any issues with your stay.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Emily Harmeyer on Feb 27, 2024
Thank you for the great score!

8/10 Good

Kris

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Emily Harmeyer on Feb 27, 2024
We are glad we were able to provide you with a great stay!

10/10 Excellent

rodney, Beausejour

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024
Response from Emily Harmeyer on Feb 27, 2024
Thank you so much for your kind words about our staff!

10/10 Excellent

Rosanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet easy access spacious room
Stayed 1 night in Feb 2024
Response from Emily Harmeyer on Feb 27, 2024
We are glad we were able to give you a great stay!

10/10 Excellent

Lea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and clean. We were so pleased with the lovely staff. Highly recommend
Stayed 1 night in Feb 2024
Response from Emily Harmeyer on Feb 27, 2024
Thank you so much for your kind words about our property!

8/10 Good

Tyler

Traveled with family
Liked: Amenities, property conditions & facilities
Would have liked to know that we had to ask for our room to be cleaned
Stayed 2 nights in Feb 2024
Response from Emily Harmeyer on Feb 27, 2024
We apologize you were not informed of our housekeeping policy. We do our best to make sure we tell our guests of all our amenities and any other information they may need to know.

10/10 Excellent

Patricia, Starbuck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Suite. It was spavious and homey.
Stayed 1 night in Feb 2024
Response from Emily Harmeyer on Feb 20, 2024
We are very happy we were able to give you a comfortable stay with us!

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, spacious and clean! Pool and gym room were perfect for us. My only complaint was checking in and the unnecessary long wait. Even if the staff would have said I apologize for the wait it would’ve made a difference.
Stayed 2 nights in Feb 2024
Response from Emily Harmeyer on Feb 20, 2024
Thank you for your kind words about our property. We do apologize for any issues at check in. We do our best to make the check.in process as quick and easy as possible.

10/10 Excellent

Ashtyn

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Emily Harmeyer on Feb 27, 2024
Thank you for a great score!

8/10 Good

Debra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. The lady who worked the breakfast was very nice & had the seating area clean & wiped down....however a little tidiness could have been done where the food was.
Stayed 1 night in Feb 2024
Response from Emily Harmeyer on Feb 20, 2024
Thank you so much for your feedback. We are always open to opportunities to improve!

6/10 Okay

Nataliia

Stayed 1 night in Feb 2024
Response from Emily Harmeyer on Mar 21, 2024
Thank you for staying with us at the Country Inn & Suites!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all around!
Stayed 1 night in Feb 2024
Response from Emily Harmeyer on Feb 20, 2024
Thank you so much for giving us an opportunity to make your stay exceptional!

10/10 Excellent

Kelly

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The suite was large. We appreciated the space with 3 kids.
Stayed 1 night in Feb 2024
Response from Emily Harmeyer on Feb 20, 2024
We are so happy we could make your stay with us a comfortable one!

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Our coffee pot was broken and they replaced it and also made sure everything was good. The phone was broken but we didn’t care.
Stayed 3 nights in Feb 2024
Response from Emily Harmeyer on Feb 20, 2024
Thank you for being understanding with the issues in your room. We definitely rely on guests to let us know when they find an issue that our staff may have missed.

10/10 Excellent

Rhonda, Bismarck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Emily Harmeyer on Feb 16, 2024
Thank you for a great rating on your stay with us! We are so happy we were able to make your stay exceptional.

4/10 Poor

April, York

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Property used to be our go to place and now the pool is work down with paint peeling and hot tubs not working. The drain didn’t work to give the kids a bath and the bathroom was dirty.
Stayed 1 night in Feb 2024
Response from Emily Harmeyer on Feb 16, 2024
We would like to apologize that your stay with us was less than exceptional. Please reach out to us when making your next booking with us so we can make sure your room is perfect for you.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the suite with the fireplace and whirlpool, Delightful!
Stayed 1 night in Feb 2024
Response from Emily Harmeyer on Feb 13, 2024
So happy we made your stay with us an exceptional one!

10/10 Excellent

lloyd

Stayed 2 nights in Feb 2024
Response from Emily Harmeyer on Mar 21, 2024
Thank you for staying with us at Country Inn & Suites, Grand Forks!

2/10 Terrible

Helen

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unique was the pool for small children and hot tub. But upon check-in was informed pool not available. No call telling us although manager said they called. We had two small children and everthing was booked so had no choice to stay. I had to take grandchildren to Canad Inns to swim. It cost extra money for wrist bands to swim at their facility and i had to drive back to your hotel with childrens hair wet and cold. Too say i was not happy is an understatement. The hotel was full of young hockey boys running up and down the halls, no supervision at continental breakfast, food everywhere and non appetizing. There was no maintenence on pool all weekend and I cant help but feel it was closed be ause of the hockey groups and unsupervised teenage boys swimming...liability issue. Not to mention when I first went in to book the room showed a $150 rate and within two hours it had jumped to $300. Again because i believe the hockey tournaments raised the prices. I love coming to Grand Forks from Canada for a weekend of rest and a treat for my Grandchildren...but in the end I was exhausted from having to haul them to another location to swim. Not to mention not being able to use the hot tub for my sore back.
Stayed 2 nights in Jan 2024
Response from Emily Harmeyer on Jan 31, 2024
I apologize you did not enjoy your stay with us. Unfortunately, we did have heating issues with our pool. We had ordered the part needed to fix the problem, however, there were shipping issues out of our control. The hotel manager and myself did call the arrivals to make them aware of the issues. In your reservation, the number on file was not operational. Again we do apologize you had a hard time with your stay. Please consider staying with us again to make things right.

6/10 Okay

Sara

Traveled with family
The pool was not usable got the weekend. Our grandkids were very disappointed. Our toilet overflowed also
Stayed 2 nights in Jan 2024
Response from Emily Harmeyer on Jan 30, 2024
I apologize our pool was out of order on your stay with us. Please give us a chance to host you again!

8/10 Good

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was fantastic. The staff were very friendly. There were some maintenance issues - pool was out of commission, waffles and other items were unavailable for breakfast because of a power issue, ice maker on our floor was out of order.
Stayed 1 night in Jan 2024
Response from Emily Harmeyer on Jan 30, 2024
Thank you for staying with us and understanding sometimes the unexpected happens!

10/10 Excellent

Wendy

Stayed 1 night in Jan 2024
Response from Emily Harmeyer on Mar 21, 2024
Thank you for staying with us at Country Inn & Suites, Grand Forks!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and clean and quiet.
Stayed 2 nights in Jan 2024
Response from Emily Harmeyer on Jan 26, 2024
Thank you so much for your review of Country Inn & Suites, Grand Forks! Look forward to hosting you again!