Exterior

Reviews of Holiday Inn Express Hastings, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hastings, an IHG Hotel
3605 Cimarron Plz, Hastings, NE

Reviews

9.6

Exceptional

Rating 10 - Excellent. 337 out of 441 reviews" "
Rating 8 - Good. 88 out of 441 reviews" "
Rating 6 - Okay. 8 out of 441 reviews" "
Rating 4 - Poor. 5 out of 441 reviews" "
Rating 2 - Terrible. 3 out of 441 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet and comfortable.
Stayed 2 nights in Mar 2024
Response from Your Friends at the Hastings Holiday Inn Express on Mar 26, 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Breakfast ever great bacon
Stayed 4 nights in Feb 2024
Response from Your Friends at the Hastings Holiday Inn Express on Mar 11, 2024
Thank you so much for staying with us. We appreciate your feedback

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff!
Stayed 2 nights in Feb 2024
Response from Your Friends at the Hastings Holiday Inn Express on Feb 28, 2024
Thank you so much for your great review. We look forward to your return visit as I remember visiting with you at the front desk.

10/10 Excellent

Karni

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome pool and hot tub. Lady running the front desk was fabulous. We really enjoyed our stay and will be back in the future.
Stayed 1 night in Feb 2024
Response from Your Friends at the Hastings Holiday Inn Express on Feb 28, 2024
Thank you for your great comments and we can't wait for your return.

10/10 Excellent

Devin

Traveled with family
Great
Stayed 1 night in Feb 2024
Response from Your Friends at the Hastings Holiday Inn Express on Mar 11, 2024
Thank you so much for staying with us. We appreciate the time you took to fill out this survey..

10/10 Excellent

Tammy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Your Friends at the Hastings Holiday Inn Express on Dec 29, 2023
Thank you so much for staying with us. We appreciate your feedback.

2/10 Terrible

Diego

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Your Friends at the Hastings Holiday Inn Express on Dec 11, 2023
Thank you for staying with us and I am so sorry that you scored us 2 out of 10. If you have a chance can you call us? We are always wanting to improve our hotel and would love to hear your feedback.

10/10 Excellent

Bobbi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Your Friends at the Hastings Holiday Inn Express on Nov 30, 2023
Thank you so much for staying with us. We appreciate your feedback.

8/10 Good

Edward

Stayed 2 nights in Nov 2023
Response from Your Friends at the Hastings Holiday Inn Express on Dec 29, 2023
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Your Friends at the Hastings Holiday Inn Express on Nov 30, 2023
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on Oct 31, 2023
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interaction with Front desk staff was friendly and enjoyable.
Stayed 2 nights in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on Oct 23, 2023
Thank you so much for staying with us. Its comments like yours is what we strive for.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! The staff was kind, the room was nice and clean, and there were restaurants within walking distance. Overall a great weekend getaway
Stayed 2 nights in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on Oct 23, 2023
Thank you so much for staying with us and your great comments. We do have an amazing staff so thank you for the great shout out to them.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on Oct 19, 2023
Thank you so much for staying with us. We appreciate your feedback.

8/10 Good

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well and no complaints! Everything was nice a clean!
Stayed 2 nights in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on Oct 16, 2023
Thank you so much for staying with us and your great comments.

10/10 Excellent

Patricia, Kearney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and quiet room.
Stayed 2 nights in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on Oct 16, 2023
Thank you so much for staying with us. We appreciate you taking the time to share your story.

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room is very nice. So bright and cheery.
Stayed 1 night in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on Oct 16, 2023
Thank you so much for staying with us and sharing your story.

10/10 Excellent

Takowa

Stayed 1 night in Oct 2023
Response from Your Friends at the Hastings Holiday Inn Express on Oct 31, 2023
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Your Friends at the Hastings Holiday Inn Express on Oct 16, 2023
Thank you so much for staying with us.

6/10 Okay

Dwight, Bloomington

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Cable TV didn’t work. They had some very strong pool rules; no drinks, not even water, no food; and constantly enforced the rules… just wasn’t very customer friendly.
Stayed 1 night in Sep 2023
Response from Your Friends at the Hastings Holiday Inn Express on Oct 31, 2023
Thank you so much for the time involved in sharing your feedback. We apologize for your cable tv not working. Please call the front desk when this happens so that we can take care of it right away so you will not have to go without cable. I'm sorry you felt that we had strong pool rules. We do have to enforce some rules due to trying to make it safe for everyone.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Convenient and Clean Hotel
Top-notch hotel and very clean. Convenient location with nearby restaurants. Very friendly staff and breakfast was good. Beds were very comfortable.
Stayed 2 nights in Aug 2023
Response from Your Friends at the Hastings Holiday Inn Express on Oct 23, 2023
Thank you so much for staying with us. Its comments like yours is what we strive for.

10/10 Excellent

Darryl, Lincoln

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amber checked me in and was fun and delightful. She truly knows how to make strangers feel like they have come home for the night!
Stayed 1 night in Aug 2023

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I found the staff to be very friendly and helpful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Teri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Traveled with family
Liked: Amenities
The whole experience was amazing.
Stayed 1 night in Aug 2023

10/10 Excellent

Rashon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel/incredible staff
Without question the most friendliest staff i have ever come across. I have stayed in many hotels but this one was the cleaniest I have stayed in. Although hastings is a small town the location of this hotel is in a great area next to walmart and several food places in walking distance. I would definitely be staying there anytime i go to hastings. Excellent hotel.
Stayed 2 nights in Aug 2023
Response from Your Friends at the Hastings Holiday Inn Express on Aug 9, 2023
Thank you so much for being our guest. We appreciate you taking the time to let us know how we are doing. We look forward to having you stay with us again.

8/10 Good

Dee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved 3 rooms online received confirmation arrived and only two rooms were booked. Staff accommodated nut was disappointed.
Stayed 1 night in Aug 2023

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Joanie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Your Friends at the Hastings Holiday Inn Express on Jul 6, 2023
Thank you for staying with us; we appreciate your feedback.

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It appears anything i say bad is not acceptable to this website so I'm just staying mum
Stayed 1 night in May 2023

10/10 Excellent

Britney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jun 2023
Response from Your Friends at the Hastings Holiday Inn Express on Jun 27, 2023
Thank you so much for staying with us.

10/10 Excellent

Jefferey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Checkin was quick. Front desk was very friendly. Room was big, clean, comfortable beds, and large TV. The pool was clean. Hot breakfast was excellent. We had family met us there for a birthday party. Staff was very accommodating. Great place to stay
Stayed 1 night in Jun 2023
Response from Your Friends at the Hastings Holiday Inn Express on Jun 27, 2023
Thank you so much for staying with us and your great feedback.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. Towel service daily. Great access to main highway.
Stayed 3 nights in May 2023
Response from Your Friends at the Hastings Holiday Inn Express on Jun 27, 2023
Thank you so much for staying with us we appreciate your feedback.

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Rex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The handicap room the shower curtain was too short, and it was impossible to not get water on the floor
Stayed 2 nights in May 2023

10/10 Excellent

S'ambrosia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the desk attendant. She was very friendly and helpful and basically embodied country hospitality. Our room wasn't quite ready when we arrived, so she personally went up to check on it and make sure that it was okay for us. She also helped us with any internet connection issues or questions we had. The only negative was that housekeeping knocked on our door at 9am and then a couple times after that. Checkout isn't until noon, so instead of getting to sleep in, they kept waking me up.
Stayed 1 night in Apr 2023
Response from Your Friends at the Hastings Holiday Inn Express on May 2, 2023
Thank you so much for the time involved in sharing your feedback. Thank you for recognizing our Nebraska hospitality. We are sorry our housekeeping crew bothered you from sleeping in. Many guests leave early and we apologize for interrupting you. (We do have a "Do not Disturb" tag so we will leave you alone and let you sleep., Just simply hang that tag on the door..Sleep is important!) Thank you again for choosing our hotel and for your great comments! We will be here next time you are in our area!

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family service and reunion. They were so kind in letting visit with family after reunion in the dining room. Wonderful!
Stayed 5 nights in Apr 2023
Response from Your Friends at the Hastings Holiday Inn Express on Apr 28, 2023
Thank you so much for staying with us and we are so happy we were able to accommodate you and your family.

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Your Friends at the Hastings Holiday Inn Express on May 8, 2023
Thank you for staying with us and I am so sorry that you scored us 1 out of 5. If you have a chance can you call us? We are always wanting to improve our hotel and would love to hear your feedback.

10/10 Excellent

Lori

Stayed 1 night in Mar 2023
Response from Your Friends at the Hastings Holiday Inn Express on Apr 24, 2023
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Very welcoming staff. Very clean in all areas.
Stayed 2 nights in Mar 2023
Response from Your Friends at the Hastings Holiday Inn Express on Mar 28, 2023
Thank you so much for staying with us. Its comments like yours is what we strive for.

10/10 Excellent

Kelsey, Lincoln

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great check in and stay. The lady at the front desk was absolutely amazing!
Stayed 1 night in Mar 2023
Response from Your Friends at the Hastings Holiday Inn Express on Mar 19, 2023
Thank you so much for staying with us and your great comments. We do have an amazing staff so thank you for the great shout out to them.

10/10 Excellent

Katherine

Stayed 1 night in Mar 2023
Response from Your Friends at the Hastings Holiday Inn Express on Apr 24, 2023
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Your Friends at the Hastings Holiday Inn Express on Mar 18, 2023
Thank you so much for being our guest. We appreciate your feedback.

10/10 Excellent

Doug

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Mar 2023
Response from Your Friends at the Hastings Holiday Inn Express on Mar 18, 2023
Thank you so much for being our guest. We appreciate your feedback.

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We can count on Holiday Inn Express to provide a comfortable stay anytime we choose to book a room. The staff are always professional and strive to accommodate our needs. The Housekeeping staff are courteous and quiet - a huge plus as we sometimes arrive late and need extra sleep before we check out and continue on our trip.
Stayed 1 night in Mar 2023
Response from Your Friends at the Hastings Holiday Inn Express on Mar 18, 2023
Thank you so much for staying with us. We look forward to your return

10/10 Excellent

Tristen James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2023
Response from Your Friends at the Hastings Holiday Inn Express on Mar 6, 2023
Thank you so much for staying with us. We appreciate your feedback!!!

10/10 Excellent

Jennifer

Stayed 2 nights in Feb 2023
Response from Your Friends at the Hastings Holiday Inn Express on Mar 19, 2023
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Your Friends at the Hastings Holiday Inn Express on Mar 18, 2023
Thank you so much for being our guest. We appreciate your feedback.

10/10 Excellent

Ricklund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Your Friends at the Hastings Holiday Inn Express on Mar 6, 2023
Thank you so much for staying with us. We appreciate your feedback!!!