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Reviews of Quality Inn and Conference Center I-80 Grand Island

2.5 out of 5
Quality Inn and Conference Center I-80 Grand Island
7838 S Us Highway 281, Grand Island, NE

Reviews

8.2

Very Good

Rating 10 - Excellent. 369 out of 863 reviews" "
Rating 8 - Good. 299 out of 863 reviews" "
Rating 6 - Okay. 118 out of 863 reviews" "
Rating 4 - Poor. 43 out of 863 reviews" "
Rating 2 - Terrible. 34 out of 863 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Corey

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Crystal Rodriguez on Apr 9, 2024
Dear Corey, Thank you for taking the time to leave us a feedback!

8/10 Good

Mollie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Crystal on Mar 27, 2024
Dear Mollie, thank you for staying with us!

10/10 Excellent

William

Traveled with partner, Traveled with family
Liked: Amenities
Very convenient to stop along highway
Stayed 1 night in Mar 2024
Response from Crystal on Mar 26, 2024
Dear William, thank you for staying with us!

8/10 Good

Shannon, Stillwater

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine— clean, relatively quiet for hyway proximity but it was dated and slightly dingy with some disrepair. Staff was welcoming.
Stayed 1 night in Mar 2024
Response from Crystal on Mar 10, 2024
Dear Shannon, thank you for staying with us!

6/10 Okay

Karen, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Pool not in service, dining limited
Stayed 2 nights in Jan 2024
Response from Crystal on Feb 29, 2024
Dear Karen, we apologize for the pool not being in service. It should be ready by May. Thank you for staying with us.

8/10 Good

Anthony, Sterling

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Crystal on Feb 29, 2024
Dear Anthony, thank you for staying with us!

8/10 Good

Rex

Response from Crystal on Feb 29, 2024
Dear Rex, thank you for staying with us!

10/10 Excellent

Barney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to what I wanted to be and it was nice
Stayed 1 night in Feb 2024
Response from Crystal on Feb 29, 2024
Dear Barney, thank you for staying with us!

8/10 Good

Kris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
N8ce rooms and convenient area
Stayed 1 night in Feb 2024
Response from Crystal on Feb 29, 2024
Dear Kris, thank you for staying with us!

2/10 Terrible

Wesley

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked the person at the counter if they were closing the place, it honestly looked that way. I can’t believe I stayed at such a run down motel, not Quality!
Response from crystal on Feb 14, 2024
Dear Wesley, thank you for staying with us. We are sorry to hear that the hotel was not up to your standards

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Crystal on Feb 14, 2024
Dear Daniel, thank you for staying with us

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Good value.
Stayed 1 night in Jan 2024
Response from Crystal on Feb 14, 2024
Dear Jeff, thank you for staying with us.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was great, right by interstate, but quite away out of Grand Island, nothing close, but great place to eat about a mile away
Stayed 1 night in Jan 2024
Response from Crystal on Feb 14, 2024
Dear Mary, Thank you for staying with us.

8/10 Good

SARAH

Stayed 3 nights in Jan 2024
Response from Crystal on Feb 14, 2024
Dear Sarah, thank you for staying with us

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Crystal on Jan 9, 2024
Dear Alan, thank you for staying with us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Crystal on Jan 5, 2024
Dear Guest, thank you for staying with us!

8/10 Good

Del

Stayed 1 night in Dec 2023
Response from Crystal on Jan 3, 2024
Dear Del, thank you for staying with us!

6/10 Okay

Harriet

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom had mold on the ceiling, one bed comforter had holes, the sliding glass door trim was rotten, door leaked cold air and it was either hot or cold no matter how we adjusted the antique thermostat. I got bug bites on my neck and wrist. Location was the only reason we didn’t move.
Stayed 4 nights in Dec 2023
Response from Crystal on Jan 3, 2024
Dear Harriet, we are so sorry to hear about your experience. We understand some of these issues and will be having a major remodel in February to address these problems. Thank you for staying with us.

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It very comfortable and quiet . We Will differently stay here again . We do this trip 3 to 4 times a year.
Stayed 1 night in Dec 2023
Response from Crystal on Dec 29, 2023
Dear Sandy, thank you for staying with us!

10/10 Excellent

Linda

Stayed 1 night in Dec 2023
Response from Crystal on Jan 3, 2024
Dear Linda, thank you for staying with us!

10/10 Excellent

Vicki

Liked: Amenities
Good
Stayed 1 night in Dec 2023
Response from Crystal on Dec 29, 2023
Dear Vicki, thank you for staying with us!

10/10 Excellent

Dennis

Stayed 1 night in Dec 2023
Response from Crystal on Dec 29, 2023
Dear Dennis, thank you for staying with us!

10/10 Excellent

Michael, McCook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a legacy hotel and convention center that has been upgraded and kept in great condiiton. The staff was very friendly. The breakfast was one of the best we've ever had at any hotel. The room was quiet, clean and very modern. We would recommend this hotel without question to anyone.
Stayed 1 night in Dec 2023
Response from Crystal on Dec 28, 2023
Dear Michael, thank you so much for the kind words. We are absolutely thrilled to hear you enjoyed your stay. We hope to serve you again in the future!

6/10 Okay

Virginia

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Crystal on Dec 20, 2023
Dear Virginia, thank you for staying with us.

8/10 Good

Terry

Stayed 1 night in Dec 2023
Response from Crystal on Jan 9, 2024
Dear Terry, thank you for staying with us!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Got in late and the front desk girl was very nice. I had a dog with me and the facilities for the dog were great.
Stayed 1 night in Dec 2023
Response from Crystal on Dec 18, 2023
Dear Amy, thank you so much for staying with us. We are delighted to hear that the check in process was up to par for you. We hope to serve you again in the future.

4/10 Poor

Paul

Disliked: Property conditions & facilities, room comfort
Worth $70
I understand why this was a $70 room. Old fixtures and loud heating equipment.
Stayed 1 night in Dec 2023
Response from Crystal on Dec 18, 2023
Dear Paul, thank you for staying with us. We do apologize for some of the outdated features. We will be remodeling soon.

10/10 Excellent

fred

Stayed 1 night in Dec 2023
Response from Crystal on Jan 5, 2024
Dear Fred, thank you for staying with us, and leaving positive feedback! We hope to serve you again in the future!

6/10 Okay

Nicole

Traveled with pets
Liked: Cleanliness, staff & service
Just fine but the air freshener was pretty heavy.
Stayed 1 night in Dec 2023
Response from Crystal on Dec 18, 2023
Dear Nicole, thank you for staying with us.

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed
Stayed 1 night in Dec 2023
Response from Crystal on Dec 18, 2023
Dear Charles, we are so sorry for the inconvenience about the pool. Unfortunately this situation had just arisen, and may be something that won't be fixed until the spring. Thank you for staying with us.

10/10 Excellent

Shelby

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this stay. The room had a sliding glass door that i can just walk out of to walk my dog. Super nice. Woukd stay here again
Stayed 1 night in Dec 2023
Response from Crystal on Dec 12, 2023
Dear Shelby, thank you so much for staying with us! We are so happy to hear you enjoyed your stay, and hope to serve you again in the future.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean and comfortable. Breakfast was edible, not great. Coffee was bad. An upgrade to a locally roasted coffee using purified Reverse Osmosis water would be a nice improvement
Stayed 1 night in Nov 2023
Response from Crystal on Dec 12, 2023
Dear Chris, thank you for staying with us, and your feedback and recommendations for us to be better. We hope to serve you again in the future.

10/10 Excellent

Deborah O

Check in lady most friendly. Excellent breakfast in the attached restaurant!
Stayed 1 night in Nov 2023
Response from Crystal on Dec 12, 2023
Dear Deborah, thank you for staying with us! We are so happy to hear you enjoyed your stay, and hope to serve you again in the future.

6/10 Okay

Terah

Disliked: Property conditions & facilities
Property is VERY outdated. Surprise pet fee of $20 even though they have it listed as “pet friendly”. Old, musty hotel smell
Stayed 1 night in Nov 2023
Response from Crystal on Dec 12, 2023
Dear Terah, thank you for staying with us.

10/10 Excellent

Eduardo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean place breakfast muy bueno
Stayed 5 nights in Nov 2023
Response from Crystal on Nov 28, 2023
Dear Eduardo, thank you so much for staying with us! We are happy to hear you enjoyed your stay, and hope to serve you again in the future.

10/10 Excellent

William H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Crystal on Dec 18, 2023
Dear William, thank you for staying with us.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place - would recommend
Stayed 1 night in Nov 2023
Response from Crystal on Nov 28, 2023
Dear Lawrence, thank you so much for staying with us! We are happy to hear you enjoyed your stay, and hope to serve you again in the future.

10/10 Excellent

Anna

Liked: Property conditions & facilities
Clean and comfortable.
Stayed 1 night in Nov 2023
Response from Crystal on Nov 28, 2023
Dear Anna, thank you so much for staying with us! We are happy to hear you enjoyed your stay, and hope to serve you again in the future.

10/10 Excellent

brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first place we have been that has a real breakfast staff is awesome
Stayed 1 night in Nov 2023
Response from Crystal on Nov 23, 2023
Dear Brian, thank you so much for staying with us! We are happy to hear you enjoyed your stay, and hope to serve you again in the future.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Convenient location to I-80. Quiet. Older property and could use some TLC, but it was clean and comfortable. Great value and decent hot breakfast is a bonus.
Stayed 1 night in Nov 2023
Response from Crystal on Nov 23, 2023
Dear Mark, thank you so much for staying with us. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to serve you again in the future.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Crystal on Nov 23, 2023
Dear Kathy, thank you so much for staying with us! We are happy to hear you enjoyed your stay, and hope to serve you again in the future.

2/10 Terrible

Larry

Traveled with family
Disliked: Staff & service, property conditions & facilities
I was double charged and was told by Winston he would he’d taken care of, it never happened
Stayed 1 night in Oct 2023
Response from Crystal on Nov 23, 2023
Dear Larry, we are sorry to hear you were double charged. If you give our hotel a call directly, i am sure we can figure out the issue. Thank you for staying with us.

10/10 Excellent

Camilo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Crystal on Nov 17, 2023
Dear Camilo, thank you so much for staying with us! We are delighted to hear you enjoyed your stay and hope to serve you again in the future.

10/10 Excellent

Kreg

Stayed 1 night in Nov 2023
Response from Crystal on Dec 12, 2023
Dear Kreg, thank you for staying with us.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and nice and comfortable stay.
The room was clean and the bed was very comfortable. Breakfast was really good as well. Staff excellence and extremely friendly. Highly recommend.
Stayed 1 night in Nov 2023
Response from Crystal on Nov 16, 2023
Dear Diana, thank you for staying with us! We appreciate your positive feedback and hope to serve you again in the future.

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Crystal on Nov 16, 2023
Dear Thomas, thank you for staying with us and leaving feedback. We hope to serve you again in the future.

8/10 Good

Johnathan

Business traveler
Liked: Property conditions & facilities, room comfort
Clean and Friendly
Very friendly staff and clean rooms. Can’t ask for much more on the road!
Stayed 1 night in Nov 2023
Response from Crystal on Nov 14, 2023
Dear Johnathan, thank you so much for staying with us. We are happy to hear you enjoyed your stay and hope to serve you again in the future.

8/10 Good

David, Whitewater

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to I-80, easy on/easy off. Comfortable bed and good breakfast.
Stayed 1 night in Nov 2023
Response from Crystal on Nov 14, 2023
Dear David, thank you so much for staying with us. We are happy to hear you enjoyed your stay and hope to serve you again in the future.

10/10 Excellent

Rosie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really clean building and felt really safe walking around. The morning breakfast was obsolutely fabulous.
Response from Crystal on Nov 10, 2023
Dear Rosie, thank you so much for staying with us. We are ecstatic to hear you enjoyed your stay. We appreciate your positive feedback, and hope to have the opportunity to serve you again in the future.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Crystal on Nov 7, 2023
Dear Edward, thank you so much for staying with us and giving positive feedback. We appreciate your service and hope to see you again in the future!