Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

nice hotel. needs attention to detail

Posted Aug 25, 2014
Pros: location to the airport
Cons: room inspections... check phones, and hair dryers.
there were 2 phones in the room and neither was plugged in. One did not even have a cord, but I was able to plug in the phone on the desk. Hairdryer had to be replaced which required maintenance to be in the room. Housekeeping knocked on the door at 9am and 9:40am the morning of checkout. I felt i was being rushed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great!

Posted Aug 18, 2014
Pros: Everything
Cons: Nothing
Location: Grand Junction, Colorado-Everything fairly easily accessable.
Great! Everyone friendly, hotel very clean and modern extras!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

nice hotel close to airport

Posted Aug 5, 2014
stayed 2 nights 4 year old facility . on sight restaurant and bar food excellent . no free breakfast!!! 10 dollars for 2 people.
Comment from Hotel Management
Aug 13, 2014 by Rudd, Hotel Management
Thank you for sharing your thoughts and comments regarding your stay with us. We always appreciate our guests feedback and are happy you enjoyed our hotel and services. Randy Rudd General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Excellent choice

Posted Aug 4, 2014
One night stay, quiet, clean, nicely decorated! Great breakfast in the morning ! Will stay again!
Comment from Hotel Management
Aug 13, 2014 by Rudd, Hotel Management
Thank you for staying and sharing your thoughts and comments regarding your experience with us. We always appreciate your feedback and are pleased you had an excellent time. Randy Rudd General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Nice airport hotel

Posted Jul 24, 2014
Pros: Rooms were clean, hotel was very quiet, even though there was an entire baseball team their families there. Never heard them.
Location: Close to airport and other restaurants, but the shuttle would need to drive you to your destinations. Nothing is really within short walkingdistance
This hotel is just as described online. The rooms looked just like the pictures and it was a pleasant stay. I called the hotel when I landed and they sent a shuttle right away--maybe 6 minutes. The driver said he would take me anywhere I wanted that night, just to come back to the front desk. I ended up eating at the restaurant there. Super friendly staff, but food was just okay. That was really fine since I didn't want to go anywhere else that night. What most surprised me is I couldn't hear any of the planes coming or going from the airport. That was nice. I would stay there again.
Comment from Hotel Management
Aug 4, 2014 by Rudd, Hotel Management
Thank you for taking the time to comment on your stay with us. We appreciate your feedback. We are always happy to hear when our guests enjoy all our hotel has to offer. I look forward to sharing with our team. Randy Rudd General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado springs

Posted Jul 19, 2014
Everyone was very nice and professionalgor the most part. The people at the front desk need to be trained on focusing on the customer. Waiters and waitresses in the restaurant were awesome. Food was good but the portions are.to small...
3 out of 5
by A verified traveler from Phoenix AZ

OK but nothing exceptional.

Posted Jul 16, 2014
Pros: Clean and quite room.
Cons: Attention to detail in equipping the bath with expendable items, a free breakfast buffet, and a small fridge in the room.
Location: To far from town, for a ground traveler. I will stay at Holiday Inn Express next time..
I am used to staying at hotels like Holiday Inn Express, where you get a free hot breakfast and a refrigerator in the room. I guess Holiday Inns don't do this. At least not this one, Their breakfasts are over priced on top of this. I went to the Village Inn near by and ate for half the price. The people who cleaned the room never replaced the hair conditioner, and I only got one little bottle in 6 days.
Comment from Hotel Management
Jul 20, 2014 by Rudd, Hotel Management
Thank you for taking the time to comment on your stay with us. We always appreciate our guests feedback. I apologize that we do not have a free continental breakfast. We are a full service hotel with a full service restaurant. Thank you for bringing your concerns to my attention. I will do everything possible to ensure these issues are corrected. Randy Rudd General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Home away from home

Posted Jun 19, 2014
Friendly and helpful staff. Rooms always tended to. Best HI Suites ever. Restaurant food and room service is great too.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted May 27, 2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by family five from Colorado

No free breakfast and noisy!

Posted May 6, 2014
Pros: Was clean and shower was really nice.
Cons: Having glasses and coffee pot in the bathroom need to be moved.
Fairly nice hotel. Was clean and spacious, but had no free breakfast and the walls were thin. We could hear everything going on in rooms above us and beside us! We whispered or talked low, so they wouldnt hear us! We were glad we didnt have our kids with us this trip. No breakfast and having to keep quiet is not family friendly.
Comment from Hotel Management
May 9, 2014 by Rudd, Hotel Management
Thank you for taking the time to share your experience. We appreciate your feedback. I apologize for the noise issues you experienced. We do not have a free continental breakfast at our hotel. We are a full service hotel with a wonderful full service restaurant. Randy Rudd General Manager