Ratings based on 276 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

What a nice surprise!

Posted Jul 28, 2015
Pros: Cleanliness, comfort.
We traveled cross country and booked this hotel at the last minute. What a wonderful experience after a long day on the road. I only wish we had arrived earlier so we could have enjoyed it a little longer. The rooms were extra comfortable, clean and polished. The bar and restaurant were very nice and the staff was friendly. I highly recommend this hotel.
Comment from Hotel Management
Jul 31, 2015 by Rudd, Hotel Management
Thank you Traveler for sharing your thoughts and comments regarding your wonderful experience with us here at the Holiday Inn & Suites. We appreciate your kind descriptions of our extra comfortable rooms, bar, restaurant and friendly staff. Thank you again for booking with us and thank you for your recommendation. Randy Rudd General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Will definitely choose Holiday Inn and Suites agai

Posted Jul 20, 2015
The person working the front desk was very pleasant, immediately greeted us and checked us in quickly. The room was very clean and comfortable. We will definitely stay there again.
Comment from Hotel Management
Jul 22, 2015 by Rudd, Hotel Management
Dear Traveler, We thank you for taking the time to respond regarding your experience with us. Your feedback on our clean and comfortable rooms and pleasant front desk team are much appreciated. Thank you again for choosing us and we definitely look forward to seeing you again. Randy Rudd General Manager
2 out of 5
by A verified traveler

Nice hotel, not helpful staff, Don't take your dog

Posted Jul 10, 2015
Pros: Really nice, new and clean.
Cons: Staff attitude and helpfulness. Really geared more to airport travelers and staff not people driving through.
Location: Restaurants, nice grocery store, otherwise not much but the airport.
The staff was not helpful when we realized they were not pet friendly. Sure I should have checked ahead of time, but their attitude was well you booked through Expedia so it is not our problem. No attempt to help, they even threatened me that if I brought the dog in through the back door there would be a $250 fine, like that was my plan. Luckily we found a dog nanny at the last second. The jacuzzi was nice but way to hot to even sit in comfortably. The maintenance man was nice but said he had been instructed to leave it at that temperature.
3 out of 5
by A verified traveler

Posted Jun 27, 2015
could not process us at checkin, because I had two rooms and one group checked in early. Said they did not have reservation until I gave them confirmation number and they called expedia. Took them 25 minutes at 10pm to do this. air conditioner in the room was very noisy as was bathroom fan. Also window faced I-70 highway.
Comment from Hotel Management
Jul 2, 2015 by Rudd, Hotel Management
Dear traveler, Thank you for taking the time to respond regarding the issues you experienced with us. Your feedback is greatly appreciated so that we can ensure this check-in situation does not happen again. On behalf of the entire staff, I apologize for the confusion with your reservation and the noisy air conditioner and fan. Randy Rudd General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Comfortable and Clean

Posted Jun 21, 2015
Pros: Location, clean, comfortable.
Clean, friendly staff, good location, comfortable bed, reasonable price point.
Comment from Hotel Management
Jun 30, 2015 by Rudd, Hotel Management
Thank you Ron from Boston, MA for responding and commenting on comfortable and clean stay with us. We appreciate all your kind feedback. Thank you again for choosing us. Randy Rudd General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel at a good price

Posted Jun 15, 2015
Pros: Clean, modern
Cons: Breakfast would be nice!
Location: Close to I70 and airport area.
Nice facilities, newer hotel, coffee in the lobby was a welcome touch.
Comment from Hotel Management
Jun 18, 2015 by Rudd, Hotel Management
Thank you for the wonderful comments you wrote about your stay with us. We appreciate you responding regarding our comfortable hotel. Thank you again for choosing us. Randy Rudd General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2015
Clean, spacious room. Great place to stay. Great location. Would stay there again.
Comment from Hotel Management
Jun 9, 2015 by Rudd, Hotel Management
Thank you for taking the time to respond regarding your accommodations with us. Your feedback on our clean, spacious rooms and location are greatly appreciated and we look forward to hosting you again on your next stay. Randy Rudd General Manager
1 out of 5
by A verified traveler from grand junction co

Great hotel staff friendly n nice

Posted May 26, 2015
Stayed for two nights, after sleeping firsy night in bed pulled off comforter and sheets to find an open used condom and wrapper in the sheets totally grossed out, they were willing to refund 20-25.00 off stay for inconvience after we paid 350.00 for the room. What a slap in the face they were not able to do anything further due to us booking with expediA left msg for manager to call usus, and still no one has bothered to call us back
5 out of 5
Recommended
for Everyone
by A verified traveler from Cape Cod, Ma

Perfect stop for early flight

Posted May 21, 2015
Pros: Ease of travel to airport, availability of room service and hotel restaurant (even if I did not use the), very clean and quiet
Cons: Nothing - this was a great experience
Location: easy access off highway - restaurants/convenience/downtown nearby - wish I had time on this trip to visit Colorado National Monument. Airport is a gem
The hotel staff were friendly & helpful - I needed a shuttle to the airport at 5:45 am and was on the road in just a few minutes - coffee was ready in the lobby - room was clean, quiet, and very comfortable. Did not use the room service or hotel bar/restaurant but they looked inviting. If I had more time I would have liked to visit the Colorado National Monument area and explore downtown. The airport is small but has a lot of character - would have liked more time to look at the planes out front... But my flight was prompt.
Comment from Hotel Management
May 26, 2015 by Rudd, Hotel Management
Thank you Cape Cod, Ma for sharing your thoughts and comments regarding your perfect stay with us. We appreciate all the wonderful things you had to say from our friendly helpful staff to your clean comfortable room. Thank you again for choosing us and hopefully next time you visit us, you will have extra time to see more of the Grand Junction area. Randy Rudd General Manager
4 out of 5
Recommended
for Business Travelers
by John

This traveler left a rating score only Posted Apr 27, 2015 on Hotels