Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
73% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2014
Great hotel and staff. Beautiful place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bathroom

Posted Aug 18, 2014
Pros: Location
Cons: Bathroom
Location: Grand Marais not far - good location
Needs updating - the sink faucet is loose, and the tub drain was clogged. But otherwise, liked the hotel location, cleanliness, etc. I would recommend it to others.
2 out of 5
by A verified traveler

Posted Aug 12, 2014
Staff not available After 10pm. In the morning when I was checking out there was a sign but no live person. The live person that would assist was from another hotel. What of my key didn't work-that would mean I have To go drive to the hotel down the road? Hot tub was too hot-couldn't adjust temp. Shampoo/conditioner/gel pumps were not working in my room.
1 out of 5
by A verified traveler from Minneapolis, MN

Lutsen Disappointment

Posted Jul 7, 2014
Pros: The stay came with a complimentary continental breakfast which you could upgrade at the main Lusten Resort. But, the food wasn't great.
Cons: Cleanliness of the room, maintenance of the property, having better beds.
Location: Lutsen, Grand Marais, North Shore, Superior Hiking Trail
My boyfriend and I stayed here over the 4th of July weekend (7/4-7/6). We made reservations for a double queen room with a mountain view. We did not get a mountain view, we had a view of the parking lot. The "kitchenette" area was dirty; it had pop sprayed all over it from a previous guest that had never been cleaned off. Our room didn't have a screen on the window and as a result we had to keep the air or the heat on instead of opening up the windows. We never opened up the windows due to lack of a screen, but somehow our room ended up filled with mosquitoes when we woke up Saturday morning. Very unpleasant. The bed in the room was very uncomfortable and both of us ended up with back aches from the bed both nights of the stay. Our room was on the end of the hotel by the side entrance. Our key cards worked once to open up the door, but it took about five minutes worth of effort to get it open. Thankfully, all other times we went in to the hotel after checking in, there was someone else leaving the side entrance. Overall, this is not a place we will be staying at again, nor would we recommend it to anyone.
5 out of 5
by Retired LPN and

The wi-fy never worked In room. The towels were li

Posted Oct 1, 2013
Sandpaper. Water was hard. Hated having to go to another lodge to get breakfast. Had to wait for 20 minutes before we got breakfast. Service was horrible. Worse hotel we stayed at on our vacation.
4 out of 5
Recommended
for Everyone
by Conrad from Spicer, MN

Nice Place!

Posted Sep 9, 2013
Pros: Quiet and clean.
Cons: Better tv station selection.
Location: Lutsen Resort; Superior Hiking Trail
Great place! Only problem was very limited tv station selection, ie. no Fox News or History or A&E. Otherwise, great place to stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Aug 25, 2013
Pros: The rooms were very clean and the carpet in the hallways were oh so fun.
Cons: Nothing
Location: We stayed on the hill, so we had 3 restaurants and a deli near us. Down the hill was the lodge and then Grand Marias was a 20 minute car road.
My friends and I had a great time. We enjoyed being so close to the towns yet just far away from the action. We would come and stay again.
4 out of 5
Recommended
for Everyone
by mike from Burnsville, mn

Comfortable hotel and close to most activities

Posted Aug 3, 2013
Pros: Location
Cons: It seved our purposes to golf and visit with friends, wre used to live in area
Location: Golf, alpine sled, great hiking, many state parks close by as well as good restaurants
Stayed 3 days, rooms comfortable and made up promptly, close to golf course and good restaurants and coffee shop and c store. We had to go to Lutsen lodge for light breakfast, but that's better than most hotels
3 out of 5
by Rick from MN

Just OK, good location, decent price.

Posted Aug 1, 2013
Pros: Pros: Beds ok Shower ok Bathroom fan Fridge TV Window that opens, with screen --for the mountain air Parking near room Clean
Cons: Cons: Old, yellowed, rusty towels and washcloths; old, yellowed pillow cases; no closet; no luggage stand; limited office hours on-site.
See pros and cons below. It was OK but I didn't realize there would be no pool and that the breakfast was a mile away.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very quiet, clean, nice outdoor area for families

Posted Aug 1, 2013
Real breakfast included at Lutsen Lodge appreciated--good value.