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Reviews of Hyatt Place Dallas/North Arlington/Grand Prairie

3 out of 5
Hyatt Place Dallas/North Arlington/Grand Prairie
1542 North Hwy 360 (Watson Rd), Grand Prairie, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1038 reviews" "
Rating 8 - Good. 243 out of 1038 reviews" "
Rating 6 - Okay. 110 out of 1038 reviews" "
Rating 4 - Poor. 39 out of 1038 reviews" "
Rating 2 - Terrible. 53 out of 1038 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Traveled with family and small children, Business traveler, Traveled with family
Excellent service and friendly staff
Stayed 2 nights in Apr 2024

6/10 Okay

Carly

Traveled with family
Liked: Staff & service, property conditions & facilities
This was just a typical hotel. I wasn’t blown away by anything. The room needs to be updated big time. The carpet is coming up in the places, the bathtub is so stained, and the corners of the bathroom were not clean. I did like that it was conveniently located by a freeway entrance and a gas station.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good 👍
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every hotel employee we encountered was so nice, always helpful and went over and above our expectations. I highly recommend it.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent clean hotel with well designed rooms.
Stayed 3 nights in Apr 2024

8/10 Good

Laura

Traveled with group
I thought the hotel bathroom was really small because it’s like you have to make room for the door to be opened fully before you can close it. Most hotels I’ve been in have a larger bathroom, plenty of room to walk. But with this bathroom, only have enough room to stand, get in bathtub/shower, etc. Could just be my room, not sure if all of the bathrooms are like this in the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time I’ve stayed at this property. So convenient to everything. Love it
Stayed 1 night in Apr 2024

10/10 Excellent

Markeitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
It was close to the stadium
Stayed 2 nights in Apr 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location
Stayed 2 nights in Mar 2024

10/10 Excellent

Linda, South Sioux City

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great friendly

6/10 Okay

Kristina

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

8/10 Good

Margo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the breakfast
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrew

Everything
Stayed 1 night in Mar 2024

4/10 Poor

Adam

Not clean and bad breakfast
Stayed 1 night in Jan 2024

8/10 Good

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient to the event where we were attending. Staff was very friendly and kind.
Stayed 2 nights in Mar 2024

6/10 Okay

bishoy

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
staff is excellent and welcoming. however the hotel itself is very old, tv is very standard, you can not add netflix or other as any other hotel, hotel room is very old and lots of damages.
Stayed 6 nights in Mar 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay very comfortable
Stayed 2 nights in Mar 2024

10/10 Excellent

Venus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for me at the time of visit
Stayed 1 night in Mar 2024
Response from Shannon on Mar 25, 2024
Thank you so much for taking the time to leave us 5 stars!

10/10 Excellent

Francisco

Very nice
Stayed 2 nights in Mar 2024

10/10 Excellent

kay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean easy check in , desk clerk very friendly, only downfall was breakfast hours, had an event to be to by 7am and no breakfast till 7am. Starts earlier on weekdays feel it should be same time on weekends, lots of kids events in the area.
Stayed 2 nights in Mar 2024

2/10 Terrible

Amy

Stayed 5 nights in Mar 2024

8/10 Good

Raashaud

Business traveler
Liked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from Roberto on Mar 21, 2024
Thank you for positive feedback.

10/10 Excellent

Traci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were so nice and helpful
Stayed 3 nights in Mar 2024

10/10 Excellent

Hannah

Stayed 4 nights in Mar 2024

10/10 Excellent

Geo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's in a nice location staff were really professional.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pamela, quito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind, we had a comfortable stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Zandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a central area to Six Flags and other attractions.
Stayed 4 nights in Mar 2024

6/10 Okay

Liyuan

Business traveler
Hotel rooms are old
Stayed 1 night in Mar 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Trang

Liked: Staff & service, amenities, property conditions & facilities
Safe place, good breakfast and great service
Stayed 3 nights in Mar 2024

10/10 Excellent

Tierney

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was so nice and helpful and went above and beyond. Had a great stay!
Stayed 2 nights in Mar 2024

8/10 Good

kevin

Liked: Staff & service, property conditions & facilities
Great location but the wifi was in and out.
Stayed 3 nights in Mar 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
The only hang up we had on our stay none of the outlets for usb worked.. the staff for breakfast were a little spicy with their attitude, but they were dealing with a lot of folks, so it’s understandable why but not enjoyable while receiving the service…… Overall, I’d stay again!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Admir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to Dallas International Airport. Very convenient.
Stayed 3 nights in Mar 2024
Response from Shannon on Mar 7, 2024
Thank you for taking the time to leave a review. I hope you come back to visit soon.

10/10 Excellent

Anta

Stayed 3 nights in Feb 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

LaToshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Mar 2024
Response from Shannon on Mar 7, 2024
Thank you for your kind words! I will be celebrating this feedback with our team!

6/10 Okay

JESUS MANUEL, Yakima

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I didn't like that we got a Full bed instead of a Queen bed we we're very uncomfortable.
Stayed 7 nights in Feb 2024

10/10 Excellent

Lauren

Stayed 2 nights in Mar 2024

10/10 Excellent

Noah

Traveled with family
Friendly staff
Stayed 1 night in Mar 2024
Response from Shannon on Mar 4, 2024
Thank you so much for giving our staff a shout-out, this will be celebrated with them!

10/10 Excellent

Shoumee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Staffs are amazing!
Stayed 1 night in Mar 2024
Response from Shannon on Mar 4, 2024
Thank you for taking the time to leave us a positive review. This feedback will be celebrated with the entire team!

10/10 Excellent

tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very satisfied with the property. Room was clean and products offered such as shampoo and soaps were of a good quality as well. Overall good stay. I would recommend. Staff was also very nice.
Stayed 5 nights in Feb 2024
Response from Shannon on Mar 4, 2024
I'm so glad to see that you enjoyed your stay with us! Thank you for the kind feedback, it will be shared with the entire team.

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and always friendly!
Stayed 3 nights in Feb 2024
Response from Shannon on Mar 13, 2024
Thank you for sharing these kind words, I will celebrate them with our team!

8/10 Good

Pat

Traveled with partner
Great location
Stayed 2 nights in Feb 2024

10/10 Excellent

Janisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean with plenty of space. The staff was very friendly.
Stayed 2 nights in Feb 2024