Ratings based on 601 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Great hotel

Posted Mar 18, 2015
Pros: Easy check in/check out!
Cons: N/a
Location: Close enough to drive to restaurants/stores.
Very clean, quiet, and comfortable. Enjoyable, relaxing stay.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 22, 2015
Cons: Stock up on room and pool towels for overbooked weekends.
Location: Walker, MI (Grand Rapids)
Everything was fine except for asking for towels. The hotel was overbooked due to a cheerleading competition on the weekend. After swimming in the pool my two daughters and I realized that there were no towels to dry off with. I asked at the counter and the lady said that they were short on towels due to the overbooking. Towels were in the process of being washed and dried but that we would have to wait. The staff was nice and the room was clean. The hotel just needs to have more towels stocked in the future.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Macomb MI

Ok hotel for price

Posted Jan 19, 2015
Long wait for check in...room clean except empty used cup under bed...bathroom clean...parking lot a little small...good convenient location close to Grand Rapids and Grand Valley State University
3 out of 5
Recommended
for Everyone
by A verified traveler

Overnight only

Posted Jan 16, 2015
Pros: Close to downtown. Had several amenities, pool, breakfast, coffee bar, free wfi
Cons: Seems dated. Furniture, carpet older looking. Room was clean tho, bed comfy enough.
Location: 2 minutes from Alpine Ave., with lots of restaurants & shopping.
Had to find a decent place on the West side of Grand Rapids. Hotel convenient to freeway, restaurants etc
5 out of 5
Recommended
for Families
by Thomasfrom Nashville, TN

Cleanliness of room/hotel

Posted Dec 28, 2014 on Hotels.com
The hot breakfast was good. Cold breakfast and much more was there also.
5 out of 5
Recommended
for Families
by Sherry

This traveler left a rating score only Posted Dec 26, 2014 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by Justin

This traveler left a rating score only Posted Dec 16, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by Zachary

This traveler left a rating score only Posted Dec 16, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

nice stay

Posted Dec 13, 2014 on Hotels.com
stayed while attending a conference
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Lansing

Nice Clean and relaxing

Posted Dec 12, 2014
Pros: Close to our exhibit hall that we were working at
Cons: Did not get a receipt still waiting on Expedia to get one to me.
Helpful staff and good environment was easy to get into Grand Rapids and back out for a busy area.