Ratings based on 578 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Lansing

Nice Clean and relaxing

Posted Dec 12, 2014
Pros: Close to our exhibit hall that we were working at
Cons: Did not get a receipt still waiting on Expedia to get one to me.
Helpful staff and good environment was easy to get into Grand Rapids and back out for a busy area.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Columbus, Ohio

Great location.

Posted Nov 24, 2014
Pros: Free breakfast.
Cons: Towels were old and need replaced.
Location: Good restaurant nearby.
Found this hotel that is reasonably priced and has good location. My favorite restaurant, McDonalds is conveniently situated on the way out of the area. The hotel is tucked in behind several other business including Bob Evans, my other favorite restaurant and a gas station. Check in was smooth. Room was clean, TV was big. Better than the Holiday Inn I stayed at the following night! I will be back since this is on a route I frequently travel.
3 out of 5
by A verified traveler

Posted Nov 3, 2014
Cons: Towels, room key situation
Location: Not alot of options for dining besides Bob Evans and McDonalds. We did find The Haunt (a haunted house around Halloween) which we really enjoyed!
The towels need an upgrade. The room keys locked me out every night. I had to go back to the front desk and get them rekeyed. Other than that, the room was clean and the facility was average.
5 out of 5
Recommended
for Families
by A verified travelerfrom michigan

Very nice hotel

Posted Oct 17, 2014
Pros: We liked the spacious room. The breakfast was pretty good. The staff was very courteous.
Cons: The towels were a little skimpy.
Location: Meijer Gardens is beautiful and close by. A cinema is within a few minutes and a major mall and cinema is about 20 minutes away. There's also a lot
We enjoyed our stay at the Baymont Inn and Suites. The room was very clean and the bed was comfortable. The hotel is conveniently located to the Meijer Gardens, cinemas and RiverTown Mall.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean but needs a little bit of improvement

Posted Oct 14, 2014
Jacuzzi not working, possible that is out since March (some guest in hotel told me that he was here In March and was not working). :( Please can you supply some peanut butter and ketchup for breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 14, 2014
Cons: Hot tub and thin towels.
Location: Good location for shopping on Alpine ave.
Nice hotel however the hot tub was not working. We were told it is not really a true hot tub,but more a pool with hot water. Other than that it was a nice hotel.
3 out of 5
by A verified traveler

Unconcerned.

Posted Oct 9, 2014
I left my sweater behind in the room. After contacting the front desk that same day I was told I would I have to call again in the morning. When I called the following morning I was told they would look into the matter & get back to me. Finally after not receiving a call I contacted the hotel myself.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, right off the freeway, convenient.

Posted Oct 1, 2014
Pros: Right off the freeway.
Cons: Everything was okay
Location: Went to Artprize in Grand Rapids. Didn't want to drive back to Detroit at night.
Nice stay for the evening. Went to Artprize in Grand Rapids and didn't want to drive home at night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 23, 2014
Easy to book at great price, very comfortable and clean!
4 out of 5
Recommended
for Families
by A verified traveler

Good location

Posted Sep 16, 2014 on Hotels.com
Overall, this is a nice hotel. Breakfast was pretty good. Location is convenient.