Ratings based on 230 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisville, KY

Perfect for Work Trips

Posted Feb 20, 2015
Pros: It's really comfortable.
Location: One restaurant out front you can walk over to - I liked it as a sports bar better; but, it has good food and nice atmoshphere. Easy access to highway
Very convenient location. Nice facility. Enjoy the coffee and snacks available 24-7 in lobby. Great variety of choices for the free breakfast. I've stayed 3 times in the past year for work and find it to be great value for the price.
Comment from Hotel Management
Mar 12, 2015 by Front Office Manager, Hotel Management
Thank you so much for your repeat business, we are happy to hear you enjoy our amenities and we will see you next time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lansing

It was nice.

Posted Jan 22, 2015
Pros: Kindness of the staffs and Breakfast and
Cons: I have no idea.
Location: Frederik Meijer Gardens and Sculpture Park. It's really nice.
The staffs were okay. Their attitude was very gentle and very easy to understand everything. The location was nice.
Comment from Hotel Management
Mar 12, 2015 by Front Office Manager, Hotel Management
Thank you for your kind comments about our staff and location, we hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom michigan

Very nice stay

Posted Jan 12, 2015
Nice room, quiet & very nice staff !! Free cookies in the evening is a nice touch!
Comment from Hotel Management
Jan 23, 2015 by Matt Crandall, Hotel Management
Thanks for your comments, we will have those cookies ready for next time too!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver

Nice Hotel Close to Airport

Posted Dec 31, 2014
Pros: We liked the sauna, the pool, the breakfast, the cleanliness, the smiles the grounds outside, the temperature of the coffee...
Cons: Everyone needs a different mattress so it is not reasonable to expect a harder mattress. Could be some way to put something hard atop the mattress.
Location: The location is near the airport. Meijer Gardens is just up the road. Gravity Bar and Grill is right in front and had hours on Christmas Day.
My wife and I loved the pool, clean, heated, with exersize noodles. The morning breakfast was extensive with good dietary choices.The dining attendants were smiling and diligent. The women at the front desk were very helpful- one downloaded directions to three covered wooden bridges for me. A front desk guy laughed at me when I needed some help running off my airline tickets- he had just had a hard time with a difficult person and had been very patient. The woman who cleaned was thorough and friendly. In the trees outside we saw cardinals, woodpeckers, and chickadees. The only negative thing about the hotel was the soft mattress. My back is not good to start with but a night in the bed left me walking with difficulty to begin my day. Aqua aerobics in the warm pool and a back-pounding in the sauna however, civilized my back. I would stay here again if I could just order a piece of plywood from the front desk.
Comment from Hotel Management
Jan 23, 2015 by Matt Crandall, Hotel Management
We are sorry to hear that the mattress wasn't too your liking and we will try to keep that plywood stocked for next time!
4 out of 5
Recommended
for Personal Event
by A verified traveler

Easy access to the highway

Posted Dec 15, 2014 on Hotels.com
quite and clean. Right off 96 and the beltline. The bathrooms need some updating (Shower) but everything else was really nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom KH from Metro Detroit

Winter Getaway

Posted Dec 2, 2014
Went to visit Frederik Meijer Gardens to see the Christmas display so I chose the Country Inn & Suites because it is close. Very nice staff and helpful. Stayed on the main floor and it was nice and quiet. Good breakfast in the morning with lots of food and open for late comers. I would recomend this for anyone who wants a great room for a good price.
Comment from Hotel Management
Jan 23, 2015 by Matt Crandall, Hotel Management
We are so happy to hear you enjoyed your stay!
5 out of 5
Recommended
for Families
by Brianfrom St. Charles

Wonderful hotel

Posted Nov 29, 2014 on Hotels.com
We loved this hotel! It looked like it had been very recently built, and was a very nice facility. The pool area was really nice, and a larger than average hotel pool size. Room was very comfortable, with plenty of space. Would DEFINITELY stay here again! The only detraction was the traffic noise, but it wasn't too bad until the early morning commute time. A room on the front side of the hotel would probably not hear it much at all.
Comment from Hotel Management
Jan 23, 2015 by Matt Crandall, Hotel Management
We appreciate your comments about our hotel and hope you consider us if you're in Grand Rapids again.
5 out of 5
Recommended
for Business Travelers
by Joefrom West Bend

Just as nice as the first time

Posted Nov 28, 2014 on Hotels.com
2nd time staying at this hotel and it was as pleasant as the first time. Will stay here again. Really enjoy the breakfast, the room is nice and clean. It would be nice to watch TV in HD, as I found it hard to read the upcoming news on the left side bar while watching ESPN.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom East Moline, IL

Nice hotel close to Cornerstone University

Posted Nov 18, 2014
The room was very nice and comfortable. The hotel is not far from shopping and restaurants on the Beltline. We had a good breakfast the next morning. It is very close to Cornerstone University, which parents of CU students will find to be quite convenient.
Comment from Hotel Management
Jan 23, 2015 by Matt Crandall, Hotel Management
Thank you for your compliments about our location, we do a lot of business with Cornerstone parents and hope to do so in the future!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Madison Heights, MI

Posted Nov 16, 2014
Pros: central location
Cons: oting!
Location: Conference at CMU
breakfast was awesome and really enjoyed the room Front desk staff were exceptional at giving instructions