“Great stay!”

We had a great stay at this hotel. The staff was friendly and helpful. The food in the lounge was great! The location is the best thing about this hotel. It is located just a short walk to all of the hottest bars and clubs.

“Nicely located property”

I stayed overnight prior to running a 5K in Muskegon and then watching my son in the MHSAA Track finals. Everything was great!

“Grand Rapids, MI”

Clean, nice place to stay. Had a business trip that I need to attend and this hotel was right near my meeting.

“Great Location for Van Andel Sow”

The hotel was a great location for the show at Van Andel the only issue was the 2 double beds we had were a little small and not the most comfortable.

“great staff”

I forgot one of my bags and they were more than helpful when I called them. this hotel was updated last year and it shows.

“Really friendly staff”

I could have had a better view.

“The Courtyard worked for us”

Great location for going to Van Andel, the BOB, and TGI Fridays. Staff was friendly and room was fine. Price was normal for the location.

“Good for Business”

The hotel is well located and kept well. If you are needing to be downtown, you are next to all the big hotels and convenient to the expressay.Breakfasts in the hotel dining room were standard. In winter, this hotel is connected indoors to several other major buildings. On the down side, some rooms face roofs and the parking garage. Too bad that you are just a few steps from the river and see nothing. Lunch was forgetable and there are many good places within walking distance. As we are trying to save money, the $11 nightly parking charge seemed unnecessary.

“Location, location, location”

Location was key to why my fiance and I chose to stay here during a long weekend trip to Grand Rapids. Though the hotel staff and cleanliness of our room were excellent, we will likely try another hotel when visiting again. Why? 1) This hotel is one of three located quite close to each other. We ruled out the least expensive one because it was on the other side of the river, not realizing that there are several pedestrian bridges that would allow for safe and convenient passage. 2) The hotel does not have enough parking, and the parking garages are set up in a cramped, confusing way. We didn't want to take our car out of the garage because we were afraid of trying to find a spot again. Getting into the hotel from the parking garage was also pretty inefficient. 3) Hotel floor hallways were dark and maze-like. 4) This is a mixed-use building and there seemed to be a wide variety of people wandering the hallways, sometimes loudly and/or drunkenly, in search of various amenities. We even saw the cops in the halls. 4) I'm not usually one to notice, but the style of the room was rather varied and slightly off-putting. For example, the bathroom had a luxurious brown granite vanity with upscale lighting feature, but it was juxtaposed with a small, cheap coffeemaker and a traditional white tiled bathtub with a cute cloth shower curtain and vinyl liner that were both too long. 5) Not all the features of the exercise equipment functioned and the stair climber didn't work at all.