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Rating 10 - Excellent. 314 out of 796 reviews" "
10 - Excellent
314
Rating 8 - Good. 248 out of 796 reviews" "
8 - Good
248
Rating 6 - Okay. 132 out of 796 reviews" "
6 - Okay
132
Rating 4 - Poor. 65 out of 796 reviews" "
4 - Poor
65
Rating 2 - Terrible. 37 out of 796 reviews" "
2 - Terrible
37
8.4/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Jessica
Traveled with partner
Feb 22, 2024
Liked: Cleanliness, staff & service, amenities
Room was clean and the bed was GREAT! We had a king suite and I was surprised that the bathroom was so small.
I loved the service we received on our quick stay... Thank you
Lisa
Stayed 1 night in Jan 2024
6/10 Okay
tracy
Business traveler
Jan 6, 2024
Liked: Staff & service
Property is old and a bit run down. Staff is very pleasant and accommodating. Shower was difficult because hot was cold and cold was hot. Pillows are less than half the size of a normal pillow and all 3 didn’t fit the width of the double beds. Beds are quite uncomfortable. Facility is decent all in all, but not worth the nightly charge they’re asking.
Staff was very curtious and nice. Overall clean rooms. Enjoyed the pool and hot tub.
Crystal
Stayed 2 nights in Oct 2023
2/10 Terrible
Adina
Sep 30, 2023
Adina
Stayed 1 night in Sep 2023
10/10 Excellent
Robert
Traveled with family
Sep 27, 2023
Liked: Cleanliness, amenities
Stayed there prior to going to the airport, the restaurant & staff we’re very good with a good choice on the menu, the bar tender was very accommodating for evening dining.
The hotel was very comfortable & had a complementary airport shuttle
I have never been to a hotel that used such small pillows. You know the small square pillows that you have on the side of your couch, almost as an armrest? Those are the pillows that were used on the queen size beds. They were tiny and not very comfortable. The hotel needs to use normal size pillows.
With flight cancellations and changes, the staff were so kind and helpful! Special thanks to Jolanda and Ashlen!! The lounge and pool areas were nice!! Room clean and comfortable. Will stay here again.
The hotel's main elevator was out of order which meant considerable walking for rooms assigned away from the only working elevator. The rooms away were the ones they were assigning even though the hotel was far from being full. Service at check in and check out were poor at best. The hotel needs considerable repair and upkeep done.
Was extremely annoyed by the guy cleaning the rooms who knocked on my door in the morning, did not identify himself, and wanted to know what time I was checking out. Very inappropriate. It was more than 2 hours prior to checkout time.