“A level above”

This is a brand new hotel with well thought out rooms. Very pleased and will return.

“Really nice room - I'll be back.”

I travel a fair amount and this hotel was the most pleasant surprise I have ever had while on the road. It was new, clean, and the rooms were large (very large), comfortable, and nicely equipped. The location was away from the center of town, but that was no concern for me as I booked the room as a temporary stop while driving to northern Michigan aftr flying in to Chicago. In fact, the location was ideal for my needs - convenient to the freeway, but in a quiet and pleasant spot. The staff were pleasant and efficient, even those on the late night shift. And, the price was right. Compared to every other place I've stayed, this hotel offered the best room for the money. Unless you must have a room that allows you to walk to downtown, this hotel should be on your list of places to stay. I'll use it again, even if I'm visiting a place 50 miles away. I wish all hotels were this nice.

“Great hotel”

I really like the hotel. The decor and cleanliness were great. The pool and fitness center were nice as well. All food/beverages are sold at the front desk. I would like to see vending machines on the floors for easier convenience.

“Great place to Stay in Grand Rapids”

We have stayed at this hotel twice in the last month and will do so when we visit Grand rapids again. We like the room set up which is like a suite without the cost. It works very well for us (retired couple). Breakfast was included in the cost of our room and it was very good. We were not aware of the hot food items available at extra cost until we had filled our plates. Since we had eaten a late lunch we just wanted a snack at dinner time and ordered a small pizza. It was not partictlarly tasty and was quite small. Overallwe enjoyed our stay!

“Great Hotel for Business Travel”

I'm a big fan of the Hyatt Place Grand Rapids, and the Hyatt Place is quickly becoming my hotel of choice for all my business travels. This hotel has won me over for several reasons: - the staff is increadibly kind and professional - the property is spotless - the rooms are nicely designed - no wasted space and all the right ammenities including a great TV, bed, and shower - wifi works perfectly - you can self check-in, if you choose (nice feature) My only (slight) dissappointment is the breakfast. Everything is fresh and nicely prepared, but the selection is pretty slim.

“Impressed with Hotel Sax”

Great Hotel, nice people, House of Blues was fun and only about 10 minute walk to Michigan avenue shops. My wife and I loved this hotel the shower was awesome and would recommend this.

“Great place to stay!”

Could not have been happier - so clean - staff was friendly - went out of their way to help! Room was new, clean well laid out big and comfotable. Beds were a dream! Decent breakfast buffet as well.

“Loved It!”

I would definitely go back to this hotel. It is conveniently located right off of the freeway and didn't hear any sirens from the hospital across the street. You are close enough to visit Grand Rapids and Holland without paying the price of a hotel located within those cities.

“GREAT”

EVERYTHING WAS WONDERFUL! COULDN'T ASK FOR BETTER

“Awesome room, awesome bed.”

The hotel was spotless, the staff was friendly, the self-check-in was a breeze, the free breakfast was a reasonably good selection (and additional items were available for purchase), the room amenities were amazing. But mostly what I'd like to rave about is the bed - my spouse moves a lot while sleeping, but I would not have known there was another person in the bed with me based on that. This was possibly the most comfortable bed I've ever found in a hotel room. I would definitely return to this hotel, and if this is typical of Hyatt Place, I'm likely to actively seek out Hyatt Place for future travel.