Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
Clean, quiet, and comfy. Be advised that everything in the town shuts down by 10pm, even on the weekends.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel - Close to a lot of amenities

Posted May 26, 2014
Cons: More recreation for children, pool facilities pretty poor.
Have stayed there a number of times. it is a nice place, not a lot for the kids to do as the pool and hot tub are very small.
5 out of 5
Recommended
for Everyone
by Dee from Northern Alberta

Perfect location for a shopping weekend

Posted May 20, 2014
Welcoming, friendly staff, super comfy beds, clean and convenient location.
Comment from Hotel Management
May 21, 2014 by Genevieve, Hotel Management
Dear Dee, Thank you for spending your time to give us a kind feedback on your recent stay. We greatly appreciate your recognition for our friendly staff and our comfortable clean rooms. Certainly we have passed this on to our employees. We are looking forward to welcoming you again during your next stay in Grande Prairie. Sincerely, Saleem Khataibeh Asst: General Manager
4 out of 5
Recommended
for Everyone
by Cec from Edmonton

Nice hotel

Posted Apr 20, 2014
Pros: Location, room was fine
Cons: This hotel charged extra for breakfast. Most hotels we've stayed in lately have had breakfast included.
Good location, only stayed one night but the hotel met our needs
Comment from Hotel Management
Apr 23, 2014 by Genevieve, Hotel Management
Dear Cec, Thank you for spending your time to give us a kind feedback on your recent stay. We are glad to hear you had very nice stay with us. We offer daily hot buffet breakfast at $5 additional charge. Unfortunately we don’t offer free breakfast because of our Holiday Inn brand Standards. We are looking forward to welcoming you again during your next stay in Grande Prairie Sincerely, Saleem Khataibeh Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Grande Prairie Regional College

Posted Apr 7, 2014
Excellent staff!! Highly recommend. Great for prospective students and families interested in touring GRPC.
Comment from Hotel Management
Apr 7, 2014 by Genevieve, Hotel Management
Dear Guest, Thank you so much for your kind words! We are glad to hear that you enjoyed our property. We hope to see you again soon Regards, Genevieve Rioux General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

It's a very good and clean hotel.

Posted Mar 15, 2014
We love that it has a very nice restaurant and we don't have to go outside anymore just to have a nice meal. The indoor pool is clean and well-kept. The bedroom is very nice and clean as well. The staff were really hospitable too. :)
Comment from Hotel Management
Mar 18, 2014 by Genevieve, Hotel Management
Dear Traveller, Thank you for spending your time to give us a kind feedback on your recent stay. We greatly appreciate your recognition for our staff, our restaurant, Rooms and our pool and hot tub. Certainly we have passed this on to our employees. We are looking forward to welcoming you again to Holiday Inn & Suites Grande Prairie Conference Center during your next stay in Grande Prairie. Sincerely, Saleem Khataibeh Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Expedia booked with no rooms left at the hotel

Posted Feb 12, 2014
Pros: BEST STAFF EVER
Cons: Expedia needs to make sure there is room at the hotel
Thank goodness for the staff at this hotel. Expedia booked me into a hotel when there were no rooms left ***** best staff ever - found me a hotel in the area****** BEST STAFF EVER
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 29, 2014
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Good hotel in the North

Posted Jan 29, 2014 on Hotels.com
Friendly staff, comfortable room. Good restaurants within walking distance.
Comment from Hotel Management
Apr 5, 2014 by Genevieve, Hotel Management
Dear Valued Guest, Thank you for spending your time to give us a kind feedback on your recent stay. We greatly appreciate your recognition for our friendly staff, our season on forty restaurant and our hotel location. Certainly we have passed this on to our employees. We are looking forward to welcoming you again during your next stay in Grande Prairie. Sincerely, Saleem Khataibeh Asst: General Manager
3 out of 5
by Melanie from Dawson Creek

Central location

Posted Jan 8, 2014
Pros: Central location, pool
Cons: Issues with water leak.
Location: Stores, restaurants, airport close by.
The hotel is located centrally in Grande Prairie, close to airport, shops, restaurants, etc. We booked to have a winter family getaway, planned to use the pool. There were problems with a water leak so pool was closed for repairs. Hair Dryer in room was not working, other than that it was ok. Just had hoped for more this time.
Comment from Hotel Management
Jul 26, 2014 by Genevieve, Hotel Management
Dear Melanie, Thank you for taking your time to comment on your recent stay and your honest feedback. We truly value the opinions of our customers and we sincere apologize that we did not meet your expectations All you observations were shared with our Managers who are taking the necessary steps to prevent those occurrences in the future. Thank you again for your review to let us know our hotel standard. If some day you come back to Grande Prairie? Holiday Inn & Suites we would be very pleased to have the opportunity to show you that our deepest concern is our guest’s satisfaction. We hope you will give us a second chance to convince you with a better service Sincerely, Saleem Khataibeh Assistant General Manager