Ratings based on 258 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Buffalo Grove, IL
Great hotel !Posted Aug 9, 2014
Great stay. Breakfast a big plus. Room was really nice.
for Everyoneby A verified traveler from Richmond, KY
Posted Aug 5, 2014
Stay was great. Very close to downtown and Cosi. Friendly staff, clean rooms, very good breakfast.
for Everyoneby A verified traveler from St. Louis, MO
Unexpected feePosted Jul 18, 2014
Cons: Full disclosure of the pet fee on the web site where the pet criteria are listed.
We brought our small dog on our trip since the hotel web site says it welcomes pets. Upon checking in we were avised there would be a $75 pet fee! I was quite incensed. Adding that amount of money to the room charge without notifying us at the time reservations were made appeared somewhat underhanded. There is no mention of this fee on the hotel web site where the pet guidelines are listed, e.g. weight of pet, etc. I rechecked the web site later and discovered you have to click on the heading "non-mandatory fees" to have the paragraph appear mentioning the charge. Seems sneaky to me to put it where no one is likely to look, especially if it says "non-mandatory fees". Non-mandatory must have a different meaning to Hyatt. We have stayed at this hotel every time on our visits to Columbus, without our dog, though, and always enjoyed it. Before our next trip, though, we will seriously consider other options. Seventy-five dollars seems excessive. I bet quite a few humans have done more damage than most pets without having paid a fee.
by A verified traveler from Sydney, Australia
Nice hotelPosted Jul 7, 2014
A little too fare from the city centre..you definitely need a car if staying here
for Everyoneby A verified traveler
Great Place to Stay!Posted Jun 19, 2014
Pros: Very nice and well kept and clean
Cons: Coffee and muffins or doughnuts in the wee early hours would be great!
Stayed 1 night due to brother being in University Hospital. Only drawback was we had to leave at 4:45 AM and there was nothing out yet for the breakfast - no coffee either.
for Everyoneby A verified traveler from antioch Illinois
Clean hotel close to OSUPosted Jun 19, 2014
Very clean great continental breakfast. Will stay here every time we come to OSU
for Everyoneby Rick from Georgia
One of the best hotel stays ever!Posted Jun 8, 2014
Cons: Perfect the way it is. Awesome stay!
Location: Convenient to everything. We were there for our daughter's wedding but I would recommend the Ohio Historical Society Village and the Columbus Zoo
Facilities, hotel staff, breakfast and even the Buckeye Hall of Fame Grill next door are outstanding. The hotel is a little tricky to get to initially but is very convenient to the arena district, Short North, the OSU campus and everything that's happening in Columbus!
for Familiesby joanne from charlotte nc
Perfect!Posted Jun 1, 2014 on Hotels.com
An impressive hotel from the moment we arrived. It looked brand new, and the staff was very welcoming and friendly. Our room was larger than average, with two queens and a sectional sofa with a bed. Yummy breakfast, Starbucks coffee and lots of fresh fruit. They also have a bar and snack area with the famous and fabulous Jeni's Ice Cream. A Columbus favorite you have to try! The pool area has folding doors that open to a nice courtyard. Highly recommended!
for Everyoneby Faith Bolen
Everything was great for a 1 night stay!Posted May 31, 2014
Friendly faces greeted us from the start. Loved the sectional to relax. Loved buckeyes grill (literally right there!!) and had evening snack from 'the gallery'. Beds were great! Very quiet rooms- it was as if we were the only ones there. The morning hot skillet was much appreciated!! And to top it off-music as we walked in/out of hotel. Only negative-pool is on small side-so didn't go. We would def stay again!!
for Personal Eventby Very satisfied
Great place to stay!!Posted May 30, 2014 on Hotels.com
We had a wonderful experience-- kids loved the pool, mom liked the work-out room; dad liked the breakfast buffet:)