Sundeck

Reviews of Schweizerhof Swiss Quality Hotel

4 out of 5
Schweizerhof Swiss Quality Hotel
Via Dal Bagn 54, St. Moritz, GR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 242 reviews" "
Rating 8 - Good. 66 out of 242 reviews" "
Rating 6 - Okay. 10 out of 242 reviews" "
Rating 4 - Poor. 3 out of 242 reviews" "
Rating 2 - Terrible. 2 out of 242 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Response from Hotel Schweizerhof St. Moritz on Feb 17, 2024
Dear BrianThank you for your feedback regarding your stay at the Hotel Schweizerhof. We are pleased to hear that you were completely satisfied and look forward to welcoming you again in the future.Kind regards, Flaminia Dingler, Director

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 4 nights in Dec 2023
Response from Hotel Schweizerhof St. Moritz on Feb 17, 2024
Dear Sean Thank you so much for your positive review! We are very happy to hear that you found your stay and our service excellent. Your kind words mean a lot to us, and it is incredibly rewarding to know that we were able to meet your expectations.Thank you for choosing our hotel and for taking the time to share your positive feedback. We look forward to welcoming you again in the future. Kind regards, Flaminia Dingler, Director

10/10 Excellent

Willy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel in the centre of St Moritz
Stayed 1 night in Oct 2023

10/10 Excellent

jon, ENSENADA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one day stay, wish it could have been a week. Hotel amenities were good, several eating places, Nice upper deck and very close to everything in St Moritz. Look to coming back in the near future.

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station with beautiful view of the lake and mountains. Easy walking with lovely stores to meander in. One day in St Moritz not enough - decided definitely to return for our level of easy hiking.
Stayed 1 night in Jul 2023
Response from Hotel Schweizerhof St. Moritz on Oct 7, 2023
Dear StevenThank you for your wonderful review! We are delighted to hear that you enjoyed your stay, particularly our proximity to the train station and the beautiful views of the lake and Engadine Mountains. St. Moritz is indeed a captivating destination with its charming stores and picturesque surroundings. It is great to hear that you are considering a return visit, there is so much more to explore and experience here. We would be so pleased to welcome you back for a longer stay! Kind regards from the sunny St. Moritz, Murielle FüllemannReservations Agent Hotel Schweizerhof St. Moritz

10/10 Excellent

meifang, Newton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus pick up and drop off from train station. Staffs are friendly and helpful. The view from my room and restaurant are very good. Rooftop Terrence is great for relax.
Response from Hotel Schweizerhof St. Moritz on Oct 2, 2023
Dear meifang Thank you for taking the time to share your opinion about your stay! We are delighted to hear that you had a positive experience and it is great to know that the free transfer service was convenient for your transportation needs. Our friendly and helpful staff are always here to assist you and make your stay as comfortable as possible. We are also happy that you enjoyed the beautiful view from your room and the restaurant. And we agree, our rooftop terrace is indeed a fantastic spot for relaxation, offering a tranquil atmosphere and a chance to unwind while taking in the surroundings. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Wei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of best hotels we have stayed in Switzerland. Nice facilities and good size of room. The bed was good. The room was very quiet. The location is excellent and next to bus stations and about 10 minutes walk to St Moritz train station or 4 minutes to train station if taking bus which is 1 minute walk from the hotel. The breakfast was also very good and we liked it. The hotel has two restaurants. One opens 11 am and another one opens at 7 pm. We liked the one opens at 11 am that has many options of pizza and others. Only thing we did not like was we were charged 3 CHF for taped water.
Stayed 2 nights in Sep 2023
Response from Hotel Schweizerhof St. Moritz on Oct 1, 2023
Dear Wei Thank you for taking the time to share your opinion of our hotel with this great review. We are very happy to hear that you had such a positive experience during your stay with us in Switzerland. It is great to know that you found our facilities impressive and your room comfortable, quiet, and well-appointed. We are also pleased to hear that you enjoyed our Schweizerhof Breakfast and the dining options available at our restaurants. Regarding the charge for bottled water, we apologize for any inconvenience this may have caused. We will review our policies to ensure that such charges are clearly communicated to our guests in the future. We hope that you had a memorable time in St. Moritz, and if your travels bring you back to the area, we would be delighted to welcome you again. Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was small
Stayed 1 night in Sep 2023
Response from Hotel Schweizerhof St. Moritz on Oct 1, 2023
Dear David Thank you very much for your stay with us as well as your feedback. We understand that the size of the elevator may have been a concern for you during your stay and would like to apologize for that but hope, that you could enjoy your stay in general. We would be glad to welcome you at another time again! Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

6/10 Okay

Mary-Lynn

Traveled with partner
Liked: Cleanliness, staff & service
The room was very basic. Not nearly as nice as the Schweizerhof in Zurich and Lucerne. Average at best. We were glad that we had booked only one night. A lot of construction in the area. We did enjoy a nice walk around the lake.
Stayed 1 night in Sep 2023
Response from Hotel Schweizerhof St. Moritz on Oct 1, 2023
Dear Mary-LynnThank you for taking the time to share your feedback on your recent stay with us. We are sorry to hear that your experience at our hotel did not meet your expectations, especially in comparison to other properties you have stayed at. We apologize for any inconvenience caused by the construction in the area, which can sometimes affect the overall experience. We appreciate your understanding in this matter. On a positive note, we are delighted to hear that you enjoyed a nice walk around the lake. The natural beauty of the surroundings is one of the highlights of our location, and we are glad you had the opportunity to explore it. We value your feedback and will take your comments into consideration as we continuously strive to improve our services. We hope to be able to welcome you again in the future and to get the chance to convince you from our hotel.Kind regards, Yvonne Lauff Reservation ManagerHotel Schweizerhof St. Moritz

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hotel Schweizerhof St. Moritz on Sep 12, 2023
Dear Thomas Thank you for your great feedback about your stay with us and for having taken the time to share your experience! We are pleased to hear that we were able to completely inspire you and would be pleased to welcome you soon again!Kind mountain regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

8/10 Good

Gidon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. They would do anything to make you comfortable and welcomed. Rooms are small but clean with good bed. Adequate shower/bathroom.
Stayed 2 nights in Aug 2023
Response from Hotel Schweizerhof St. Moritz on Sep 12, 2023
Dear Gidon Thank you for your great feedback about your stay with us as well as for sharing your enthusiasm about the Schweizerhof Hotel. We are pleased to hear that you especially appreciated our staff as well as your comfortable room. Our guests’ satisfaction is what motivates our team to keep on providing outstanding service. We would be pleased to welcome you soon again!Kind mountain regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hotel Schweizerhof St. Moritz on Sep 12, 2023
Dear guest Thank you for your great feedback about your stay with us. We are pleased to read that we were able to completely inspire you. We would be pleased to welcome you soon again!Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

ROBERTA

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This find was a wonderful surprise. It is beautiful and sits up high with wonderful lake and Mountain Views. Staff was excellent. Breakfast included was best we have experienced to date on this trip. Transportation from train is provided. If ever in area again, will choose this property.
Stayed 1 night in Jul 2023
Response from Hotel Schweizerhof St. Moritz on Aug 2, 2023
Dear Roberta We are delighted to read that you enjoyed your stay with us and thank you for having taken the time to share your experiences! We are pleased that you particularly enjoyed the fantastic view of Lake St. Moritz as well as the mountains from one of our panoramic rooms - in a very central location in the middle of St. Moritz village! We are also pleased that you appreciated the helpfulness of our staff, our Schweizerhof Breakfast Buffet, and the complimentary transfer service. Come back soon! We are looking forward to welcoming you again!Kind regards, Yvonne LauffReservation Manager Hotel Schweizerhof St. Moritz

6/10 Okay

Marietta

Traveled with partner
Liked: Cleanliness, staff & service
Property itself is not more than 3 or 3.5 star. This is very good but average hotel. I will not consider it 4 or 5 star by any means.
Stayed 2 nights in Jul 2023
Response from Hotel Schweizerhof St. Moritz on Aug 1, 2023
Dear MariettaWe highly appreciate that you took precious time to let us know your opinion about our service performance. We regret that we did not fulfill your expectations, our maximum aim is that the clients leave happy. Please be sure that we will take care of your review and will consider how we can improve our services. We hope for a second chance to convince you of our service.Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Freddy, Harrison

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While no fault of the hotel, since the windows needed to be open to provide any cooling, there was often loud street noise in the middle of the night.
Stayed 2 nights in Jul 2023
Response from Hotel Schweizerhof St. Moritz on Jul 25, 2023
Dear FreddyWe highly appreciate that you took precious time to let us know your opinion about your stay with us.We are very sorry that you were disturbed by street noise during the night. For your next stay, we recommend that you contact us to ensure that we can meet your needs and offer you a room on a higher floor or facing south. We would be happy to review the options so that you can fully enjoy your stay with us.We look forward to welcoming you again someday.Kind regardsYvonne LauffReservation Manager Hotel Schweizerhof St. Moritz

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The room had a beautiful view of the lake. The floors were a bit creaky, but the room was large and comfortable. We walked up from the train station. The walk was a pretty steep, uphill trek. If you have any health or mobility issues, I would take transportation up to the hotel.
Stayed 1 night in Jun 2023
Response from Hotel Schweizerhof St. Moritz on Jul 22, 2023
Dear Jennifer We highly appreciate that you took precious time to let us know your opinion about our service performance and that you particularly enjoyed the room with the stunning view about the Lake St. Moritz. It is always nice to hear when guests go home satisfied and with great memories. We would be pleased to welcome you soon again!Kind regards form the sunny St. Moritz, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

8/10 Good

Souroosh, Laguna Niguel

Liked: Cleanliness
The room was small even though we were told we were upgraded. The staff were very friendly and nice. The breakfast buffet was amazing. Clean and well maintained lobby area.
Stayed 1 night in Jun 2023
Response from Hotel Schweizerhof St. Moritz on Jul 15, 2023
Dear Souroosh We highly appreciate that you took precious time to let us know your opinion about your stay and our service performance. Our guests’ satisfaction is what motivates our team to keep on providing outstanding service. Thank you, that you especially appreciated the friendliness of our staff. We are also pleased to hear that you were delighted with the Schweizerhof Breakfast Buffet with its selection of various regional delicacies. We sincerely apologise for your experience regarding the room and that we could not make you happy with it. Please be sure that we will take care of your comments and will consider how we can improve our services. Nevertheless, we are happy to see that you generally enjoyed your stay with us, and we would be delighted to welcoming you soon again. Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Lira

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great lake views from our balcony and terrace on the top floor, fabulous breakfast with lots of choices, and convenient complimentary van pick up/drop of at the train station! We loved it.
Stayed 1 night in Jul 2023
Response from Hotel Schweizerhof St. Moritz on Jul 13, 2023
Dear LiraThank you very much for your excellent review! It is a big pleasure for us to hear that you enjoyed your stay to the fullest, particularly the location with the fantastic view of Lake St. Moritz from one of our panoramic rooms - in a very central location in the middle of St. Moritz village as well as the Schweizerhof Breakfast Buffet and the complimentary transfer service. It is feedback like yours that motivates us to constantly improve our performance and inspire our guests. We would be pleased to welcome you soon again! Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

6/10 Okay

Joyce

Liked: Cleanliness, staff & service
Ok
Furniture is dated and rooms are small and noisy from the outside & no air conditioning. Staff was terrific but we will not return
Stayed 2 nights in Jun 2023
Response from Hotel Schweizerhof St. Moritz on Jul 12, 2023
Dear JoyceWe highly appreciate that you took precious time to let us know your opinion about your stay at the Hotel Schweizerhof. We are very pleased to hear that you were satisfied with the service provided by our staff. On the other hand, we are sorry to hear that you were disappointed with the room, the furniture, and the noise. Please be sure that we will take care of your proposals and will consider how we can improve our services. We wish you all the best and send our best mountain greetings from St. Moritz,Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Lynds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position above the lake and in the town. Easy to get to from the train station. The Italian restaurant was nice and breakfast was good in a beautiful room. Mini bar worked well and included.
Stayed 4 nights in Jun 2023
Response from Hotel Schweizerhof St. Moritz on Jul 12, 2023
Dear LyndsThank you for your great feedback about your stay with us and for the detailed comments about the central location with the breathtaking view about the Lake St. Moritz and the village, our Restaurant Acla, the complimentary minibar as well as the Schweizerhof Breakfast Buffet. Our Schweizerhof Breakfast Buffet is very popular, and it is always nice to hear that our clients appreciate the big variety of regional products. It is feedback like yours that motivates us to constantly improve our performance and inspire our guests. We would be pleased to welcome you soon again!Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal, perfect even, stay in St. Moritz
This is the first time we had stayed at a Schweizerhof hotel. It was faultless, perfect even. The front desk staff were unbelievably helpful and accommodating. Michaela especially. This was an early summer stay in June and not all funiculars or lifts/gondolas were open for the summer season. We were pointed in the right direction to go to Diavolezza 2978 as this had just opened. We would never have known otherwise. It was a fantastic day thanks to Michaela's suggestion. The atmosphere everywhere was first class and professional, including complimentary mini bars, frequently replenished. My wife is insisting we stay at Schweitzerhof hotels in future where it is a viable option as a result.
Stayed 2 nights in Jun 2023
Response from Hotel Schweizerhof St. Moritz on Jul 12, 2023
Dear Keith Thank you very much for your excellent feedback! We are delighted to read that you enjoyed your stay with us to the fullest and thank you for having taken the time to share your experiences! We are happy to pass on the feedback to the whole team and especially to Michaela. Our guests’ satisfaction is what motivates our team to keep on providing outstanding service. Come back soon! We would be pleased to welcome you soon again! Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

JEANNE, astoria

Liked: Cleanliness, staff & service, property conditions & facilities
Near all restaurants and attractions. Accommodating staff, nice breakfast with huge selections.
Stayed 1 night in May 2023
Response from Hotel Schweizerhof St. Moritz on Jul 12, 2023
Dear JeanneThank you for sharing your enthusiasm about the Schweizerhof Hotel! We are pleased to hear that you enjoyed your stay, especially due to the many restaurants and attractions, our staff and the Schweizerhof Breakfast Buffet. We would be pleased to welcome you soon again! Kind regards from St. Moritz, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Raylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was exceptional, the only fault was the pillows were too soft.
Stayed 1 night in May 2023
Response from Hotel Schweizerhof St. Moritz on Jul 12, 2023
Dear RayleneWe are delighted to read that you enjoyed your stay with us and thank you for having taken the time to share your experiences! It is a pleasure to hear that you found the hotel exceptional. Our biggest goal is that guests are satisfied and go home with fond memories. For your next stay, we recommend contacting our reception or housekeeping team directly, so that they can provide you with another pillow. We hope to see you soon back at the Hotel Schweizerhof! Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

8/10 Good

adina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Hotel Schweizerhof St. Moritz on Jul 25, 2023
Dear adinaWe highly appreciate that you took precious time to let us know your opinion about our service performance.We would be happy to hear what we could have done better during your stay.Kind regardsYvonne LauffReservation Manager

10/10 Excellent

Christine, Berkeley

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great property. Staff is really helpful and the rooms are comfortable. Good food options.
Stayed 1 night in May 2023
Response from Hotel Schweizerhof St. Moritz on Jul 12, 2023
Dear Christine Thank you very much for your excellent review about your stay with us! We are pleased to hear that our helpful staff, the comfortable rooms, and the variety of dining options have made your holidays enjoyable and relaxing. It is feedback like yours that motivates us to constantly improve our performance and inspire our guests. We would be happy to welcome you soon again!Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and well laid out. Lovely view from the balcony and right in the center of town.
Stayed 2 nights in May 2023
Response from Hotel Schweizerhof St. Moritz on Jul 12, 2023
Dear Glenn We would like to thank you for your feedback and your positive comments regarding your stay. We are glad to hear that you especially liked the room and the fantastic view of Lake St. Moritz - with a very central location in the middle of St. Moritz village! We would be pleased to welcome you soon again! Kind regards from the sunny St. Moritz, Yvonne LauffReservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Piedad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Hotel Schweizerhof St. Moritz on Jul 27, 2023
Dear Piedad Thank you very much for your great feedback. It is nice to hear that you were completely satisfied with you stay with us and that we fulfilled your expectations. We would look forward to welcoming you back soon.Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Rima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Apr 2023
Response from Hotel Schweizerhof St. Moritz on Jul 27, 2023
Dear Rima Thank you very much for your feedback. We are pleased to hear that you were satisfied with your stay. We would look forward to welcoming you back soon.Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Hotel Schweizerhof St. Moritz on Jul 27, 2023
Dear Jillian Thank you very much for your positive feedback. We would look forward to welcoming you back soon.Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Tim

Stayed 1 night in May 2023

10/10 Excellent

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free shuttle to the train station was great and we loved the breakfast! The staff were very friendly. All around we had a great stay and would stay again!
Stayed 1 night in Apr 2023
Response from Hotel Schweizerhof St. Moritz on Jul 27, 2023
Dear Caitlin We are delighted to read that you enjoyed your stay with us and thank you for having taken the time to share your experiences! We are particularly pleased to hear that you have appreciated the free shuttle to and from the train station, our Schweizerhof Breakfast Buffet, and our friendly staff. It is feedback like yours that motivates us to constantly improve our performance and inspire our guests. We would be pleased to welcome you soon again!Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and cleanliness and location
Stayed 1 night in Apr 2023
Response from Hotel Schweizerhof St. Moritz on Jul 27, 2023
Dear Claire Thank you very much for your excellent review about your stay with us. We are very pleased to hear that you were completely satisfied with your stay. Come back soon! We would be pleased to welcome you soon again. Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

6/10 Okay

Tracy

Traveled with group
Liked: Property conditions & facilities, room comfort
Nice view and place
Was expensive for what it is . Staff could have been more friendly and for that price there should have been some extra service and perks. Location is central.
Stayed 1 night in Mar 2023

4/10 Poor

Kaitlin

Traveled with group
Disliked: Cleanliness, staff & service
Not worth it- better properties for better price.
Very overrated and wish we stayed in a different property. Concierge was incredibly unhelpful with booking and recommending restaurants. housekeeping wouldn’t clean our rooms- would only make our bed. Truly never complain about hotels and have always had a good experience booking through hotel.com, but would not recommend this hotel. Only good part was location.
Stayed 4 nights in Mar 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Marco L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

hugh

Stayed 3 nights in Nov 2022

10/10 Excellent

David

Stayed 2 nights in Sep 2022
Response from Hotel Schweizerhof St. Moritz on Jul 27, 2023
Dear David Thank you very much for your positive feedback. It is nice to hear that you were completely satisfied with you stay with us. We would look forward to welcoming you back soon.Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, terrific view of the lake, staff were courteous and helpful.
Stayed 2 nights in Sep 2022
Response from Hotel Schweizerhof St. Moritz on Jul 27, 2023
Dear RyanThank you very much for your great feedback. It is nice to hear that you were completely satisfied with you stay with us and that we fulfilled your expectations. We would look forward to welcoming you back soon.Kind regards, Yvonne Lauff Reservation Manager Hotel Schweizerhof St. Moritz

10/10 Excellent

Massimo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel was great. I received a free upgrade and having a corner room was a nice touch. Very much enjoyed our stay and would highly recommend.
Stayed 1 night in Jul 2022

10/10 Excellent

Robert, McLean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast was the best in terms of quality and choices. Hotel staff did the little things that make for a great stay: free local transportation pass, good directions, free shuttle bus to train station and complimentary bottles of water on my departure.
Stayed 2 nights in Jul 2022

10/10 Excellent

Rosemary

Stayed 1 night in Jun 2022

10/10 Excellent

rosemary

Stayed 1 night in Jun 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice Hotel with one minor hiccup
Spent two evenings here as we took the Bernina Express to Tirano and back one day. When we checked in they gave us two cards for travel in the area. I informed the we have been using the Swiss Travel Pass which is good everywhere. I received other local cards from hotels for travel in their area while in Switzerland. My surprise was when we arrived in Zurich I received an email that I had to turn in the cards upon departure. NO ONE at the front desk when I checked out asked for the cards back. Bottom line I mailed the cards back to them from our Zurich hotel. Sounds like more of a big deal than it was, but it would be nice to know the cards MUST be returned or you can just not take them. The email exchange between the hotel and me was very cordial, as I guess I was also to blame, and didn't detract from our stay there. This is more an FYI, to be sure to surrender the rail cards or just don't take them if you are using a Swiss Travel Pass. Nice hotel, and would stay there again.
Stayed 2 nights in Jun 2022

10/10 Excellent

Craig, Katy

Stayed 1 night in May 2022

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were superb. The hotel was gorgeous. The breakfast was absolutely wonderful!
Stayed 2 nights in May 2022

8/10 Good

Clifford

Stayed 1 night in May 2022

4/10 Poor

richard

Liked: Cleanliness
Disliked: Staff & service
Over price horrible staff.
No thermostat in the room! No wine glasses, 45$ for 2 small chocolates from mini bar, horrible elevator, front desk is never attended and not smart people working at the desk Don t speak English well, bar never attended, resturant food not good, no smart people work at the resturant as well, location is fabulous and the man in charge of the breakfest. I rate this place 3 stars!
Stayed 5 nights in Nov 2021