Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
100% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by Pooja from Germany


Posted Dec 28, 2013 on Hotels.com
We have given the worst possible room and service was horrible...The heating system was off and we were cold all the time in the middle of december.. Please spare yourself the horror of staying in this hotel.. The breakfast was awful too...
4 out of 5
for Everyone
by A verified traveler from uk

Very good location and friendly helpful staff

Posted Sep 24, 2013
Pros: Friendly and helpful staffs. The hotel is in the city Center but quiet area.
Cons: Have small bar serving drink
Location: In the city Center, close to train station, cable car to piz nier and buses
First I step in the hotel I met a very friendly and helpfully staff. My room was the lake view where it was very fantastic.
4 out of 5
by Guest from Canada from Ottawa

Fair to Good

Posted Aug 31, 2013 on Hotels.com
Stayed overnight to connect to Glacier Express in the morning. although close to the train station (10-15 mts. walk), but fairly steep walking. Recommend a taxi or bus for people with heavy luggage. Room is comfortable, friendly staff, and excellent breakfast (included with room). Free Wi-Fi for 30 mts.
3 out of 5
for Families
by Fiona

Overlooking the lake

Posted Oct 22, 2012 on Hotels.com
Location: We had a hard time locating the hotel. It was up a hill. We had to take a bus and still had to walk a distance before we reached the hotel. It in in small lane. Service: Good. Best breakfast in our europe trip. Reception staff was very friendly and waited for us as we checked in late. Rooms: Comfortable and clean
5 out of 5
by JES

Posted Jun 18, 2012 on Hotels.com
This was a very quaint hotel. The only down was walking up the hill from the station. Don't follow the google instructions there is a better way. It was snowing when we got up in the morning. The breakfast was great the the reception very helpful. I would recommend this hotel.
5 out of 5
for Other
by A verified traveler from New York, NY

Well worth the money.

Posted Oct 23, 2010
Large rooms, with large closets and a large bathroom as compared to other Swiss hotels. Very comfortable bed. Only complaint is that they only provided one towel per person.
5 out of 5
for Couples
by A verified traveler from Houston, Texas

Great views of the lake.

Posted Oct 8, 2010
Hillside hotel overlooking the lake. Incredible view from corner room # 25. Staff was friendly and helpful. Breakfast was good. Highly recommend this hotel.