Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
4.3 Room cleanliness
4.0 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Sep 15, 2014
Hotel advertises free transportation from train station to hotel. Upon arrival at train station, I contacted hotel and was advised they did not provide that service. After paying cab fare to hotel, I advised desk clerk, one of the reasons we selected this facility was based upon the advertised transportation service. He stated it must have been a mistake on their website. Later we were told they needed 24 hours notice to provide the service. They did provide transportation back to the train station the following day. Room was small but clean and very modern.
4 out of 5
Recommended
for Overnight Stay Before Destination
by B&B from Toronto, Canada

Great service and modern furnishings and lights

Posted Jun 12, 2013 on Hotels.com
Room was very nice but warm and we couldn't get air circulation. Staff was terrific, restaurant was very good and they were great with my food allergies and made great suggestions for food and wine (and didn't try to upsell us either). Pick up from the train station was convenient and it was a nice walk to the old city. The staff was very friendly and helpful. They even had fresh fruit in the room and a cool room divider between the bedroom and washroom that could either be clear or frosted glass. We had to keep the window open to try to cool down the room so our sleep was interrupted by people walking below early in the morning. Overall a good value for the location.
5 out of 5
Recommended
by A verified traveler

the most helpful staff in switzerland

Posted Sep 27, 2012 on Hotels.com
We loved the front desk staff. They actually printed up itineraries and bus schedules for our daily outings. They suggested some of the best hikes and restaurants. We liked Chesa Veglia, which is the oldest restaurant in St Moritz. 5 star service! If you stay at least 3 days, you get a free pass to all local buses and area funiculars, which was extremely convenient and cost effective. We recommend visiting Muottas Muragl and hiking to Pontresina. The view of the 3 lakes is beautiful! In Pontresina you can either ride a bike or take a horse drawn carriage into Val Rosa. This is a beautiful area and you can hike to a glacier. Make sure you get a motorized bike- it is a lot easier to use up the path to Val Rosa. There are cute cows along the way. From St Moritz, take the Bernina Express train to Italy. I has better views that the Glacier Express!