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Rating 10 - Excellent. 369 out of 1002 reviews" "
10 - Excellent
369
Rating 8 - Good. 367 out of 1002 reviews" "
8 - Good
367
Rating 6 - Okay. 150 out of 1002 reviews" "
6 - Okay
150
Rating 4 - Poor. 77 out of 1002 reviews" "
4 - Poor
77
Rating 2 - Terrible. 39 out of 1002 reviews" "
2 - Terrible
39
8.2/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Trish
Traveled with family
Mar 18, 2024
Liked: Cleanliness, staff & service, amenities
Hotel was clean, it’s not a new hotel but in good shape. I would stay again. The front desk woman was very kind. She works hard.
Trish
Stayed 1 night in Mar 2024
Response from se on Mar 21, 2024
Thank you for providing feedback. We appreciate you staying with us. We are so pleased that our staff went above and beyond! I will let our staff member know. We look forward to seeing you in your future stay!
Thank you for providing feedback. We appreciate you staying with us. We are pleased that your stay met and exceeded your expectations. We look forward to seeing you in your future stays.
Average highway hotel. No elevator. Room was spacious, quiet and clean.
David
Stayed 1 night in Feb 2024
Response from se on Mar 21, 2024
Thank you for your feedback. We appreciate you staying with us. We are pleased that you found our hotel spacious, clean and quiet. We look forward to seeing you in your future stays
The room was clean and the bathroom was larger and more comfortable
linda
Stayed 1 night in Mar 2024
Response from se on Mar 21, 2024
Thank you for your feedback. We appreciate you staying with us. We are pleased that you found the room clean and comfortable. I will let our housekeeping staff know. We look forward to seeing you in your future stays!
6/10 Okay
Sasha
Mar 4, 2024
Sasha
Stayed 2 nights in Mar 2024
Response from se on Mar 11, 2024
Thank you for your feedback. We appreciate you staying with us. We look forward to seeing you in your future stays!
Great bed and nice thick towels. Great value for the price. Decent breakfast with eggs, sausage and biscuits and gravy.
Grazina
Stayed 1 night in Feb 2024
Response from se on Mar 3, 2024
Thank you for providing feedback. We appreciate you staying with us. We are pleased that you found our hotel to exceed your expectations. It makes us happy that you enjoyed our breakfast and found our beds and towels great! We look forward to seeing you in you future stays!
Enjoyed our stay was only one night but would spend multiple nights. A little dated but clean. The pool was great and nice and warm. Staff were very friendly and courteous. Great breakfast in the morning
Timothy
Stayed 1 night in Feb 2024
Response from se on Mar 3, 2024
Thank you for providing feedback. We appreciate you staying with us. We are pleased that you found out hotel to meet your expectations. It makes us so happy that you found our staff friendly and courteous, our pool great, and our breakfast great. We look forward to seeing you in your future stays!
6/10 Okay
Brian
Feb 24, 2024
Slow check in
Brian
Stayed 1 night in Feb 2024
Response from Michelle Pearson on Feb 24, 2024
Hi Brian, I apologize for the slow check in. We have two new girls at the desk. With time, they will get quicker. We appreciate your feedback and look forward to seeing you again!
Clean rooms, warm pool, comfy bed, nice breakfast: eggs, sausage, biscuits & gravy, yogurt, oatmeal, waffles. Good option if you want to go skiing and not pay the Boyne Mtn resort prices for accommodations .
Alina
Stayed 1 night in Feb 2024
Response from se on Feb 20, 2024
Thank you for providing feedback. We appreciate you staying with us. We are pleased that you found out hotel to meet your expectations! We look forward to seeing you in your future stays
It was a very nice place to stay that was near my appt and the staff was helpful and very friendly
Angela
Stayed 2 nights in Feb 2024
Response from se on Feb 20, 2024
Thank you for providing feedback. We appreciate you staying with us. We are pleased that you found our staff helpful and friendly. We look forward to seeing you in your future stays!
10/10 Excellent
Rolando, Chicago
Traveled with family and small children, Traveled with partner, Traveled with family
It was perfect. Would definitely recommend and definitely stay here again.
Rolando
Stayed 2 nights in Dec 2023
Response from se on Feb 17, 2024
Thank you for providing feedback. We appreciate you staying with us. We are pleased that you found our hotel to exceed your expectations and will give word of mouth advertising for us. We look forward to seeing you in your future stays!
Thank you for taking the time to provide feedback. We appreciate you staying with us. We are pleased that our hotel met your expectations! We look forward to seeing you in your future stays!
8/10 Good
Kevin
Feb 11, 2024
Kevin
Stayed 1 night in Feb 2024
Response from se on Mar 21, 2024
Thank you for providing feedback. We appreciate you staying with us. We look forward to seeing you in your future stays
Nice, simple hotel. The room was a little dusty (wood surfaces). Other than that, was clean and quiet. Staff were very nice.
Michele
Stayed 3 nights in Feb 2024
Response from se on Feb 8, 2024
Thank you for providing feedback. We appreciate you staying with us. We are pleased that you found the hotel clean, quiet, and nice. We are pleased that our staff was nice. We apologize about the dust in the room. I will let our cleaning staff know to double check it before they leave the room. We look forward to you staying with us in your future stays!
Very clean, well kept and exactly what I expected. Frendl and helpful staff.
sandra
Stayed 1 night in Feb 2024
Response from se on Feb 4, 2024
Thank you for taking the time to provide feedback. We appreciate you staying with us and are pleased that you found our staff friendly and helpful! We look forward to seeing you in your future stays
8/10 Good
Timothy
Jan 19, 2024
Timothy
Stayed 1 night in Jan 2024
Response from se on Jan 22, 2024
Thank you for taking the time to provide feedback. We appreciate you staying with us. We look forward to seeing you in your future stays!
10/10 Excellent
Ruth
Jan 17, 2024
Very convenient to town
Ruth
Stayed 1 night in Jan 2024
Response from se on Jan 22, 2024
Thank you for your feedback. We appreciate you staying with us. We are pleased that you found our hotel in a great location. We look forward to seeing you in your future stays!
6/10 Okay
Doug
Traveled with family
Jan 16, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rate on Expedia was reasonable but would most likely not go back. Staff were pleasant but window was very poorly insulated and we had to barricade it with blankets to keep draft out. Sink was also cracked and caulked in 2 spots and supported by a random 2x4 from underneath. Lots of noise from other rooms as well at odd hours of the night.
Doug
Stayed 1 night in Jan 2024
Response from se on Jan 22, 2024
Thank you for taking the time to provide feedback. I apologize that your stay was less than satisfactory. We are pleased that the staff was pleasant during your stay. I will let maintenance know about the issue so they can fix them. We look forward to seeing you in a future stay for a more positive experience.
Thank you for your feedback. We appreciate you staying with us. We are pleased that you found our hotel as a nice place to stay. We look forward to seeing you in your future stays!
Thank you for taking the time to provide us with feedback. We are pleased that you found our hotel to meet your expectations. We look forward to seeing you in your future stays!
2/10 Terrible
Sherry
Jan 10, 2024
Disliked: Staff & service
Cancelled due to weather and they still tried to get money off my card. I chose pay at site also so I'm assuming they got my information from Expedia without my consent
Sherry
Stayed 1 night in Jan 2024
Response from Michelle on Jan 10, 2024
Hi Sherry, this is no record of any cancelation at the hotel or even through Expedia. There is a 2 day cancelation policy through Expedia. The hotel does charge due to the policy. You gave your credit card to Expedia to hold the reservation. Upon trying to charge per policy, your card declined, so nothing was charged.
4/10 Poor
Della
Traveled with partner
Jan 8, 2024
Disliked: Cleanliness
This hotel is very conveniently located. The room was clean, bed was very saggy and bath tub was full of someone else's hair! Nasty!
Della
Stayed 1 night in Dec 2023
Response from se on Jan 14, 2024
Thank you for taking the time to provide feedback. We apologize that the cleanliness of the bathroom wasn't satisfactory. We strive to provide the cleanest rooms that adhere to our brand standards. We look forward to seeing you in your future stays to provide a more positive experience.
I give 5 star considering the price and hot breakfast.
Bing
Stayed 1 night in Jan 2024
Response from se on Jan 14, 2024
Thank you for taking the time to provide feedback. We appreciate you staying with us. We are pleased that our price and breakfast met your expectations. We look forward to seeing you in your future stays!
Very nice place that’s in walking distance to the downtown.
Michael
Stayed 1 night in Jan 2024
Response from se on Jan 14, 2024
Thank you for taking the time to provide feedback. We are pleased that you found the location of our hotel a convenience for you. We look forward to seeing you in your future stays!
10/10 Excellent
Dave
Jan 5, 2024
Dave
Stayed 1 night in Jan 2024
Response from se on Jan 14, 2024
Thank you for taking the time to provide feedback. We appreciate you staying with us. We look forward to seeing you in your future stays!
Thank you for taking the time to provide feedback. We are pleased that you found our hotel check in to meet your expectations. We look forward to seeing you in your future stays!
10/10 Excellent
Christa
Jan 1, 2024
Christa
Stayed 1 night in Dec 2023
Response from se on Jan 22, 2024
Thank you for taking the time to provide feedback. We appreciate you staying with. We look forward to seeing you in your future stays!
Thank you for providing feedback. I apologize that your stay was less than satisfactory. We look forward to seeing you in your future stay for a positive experience.
Thank you for taking the time to provide us feedback. We are pleased that you found our hotel to meet your expectations. We look forward to seeing you in your future stays!
10/10 Excellent
Robert
Dec 24, 2023
Robert
Stayed 1 night in Dec 2023
Response from se on Dec 31, 2023
Thank you for taking the time to provide us feedback. We are pleased that you found our hotel to meet your expectations. We look forward to seeing you in your future stays!
Thank you for taking the time to give us feedback. We appreciate you staying with us. We are pleased that our price drew you into our hotel. We look forward to seeing you in your future stay
6/10 Okay
Brian
Dec 18, 2023
Liked: Cleanliness, staff & service
I wish they would get the outside doors fixed so you don't have to down to lobby to get back to your room
Brian
Stayed 1 night in Dec 2023
Response from Michelle on Dec 20, 2023
HI Brian, we are working on it. Unfortunately, it takes time to order and replace everything.
The pool water was very hot
The outside doors were propped open so employees could go out and smoke, Smelled horrible in the hallway.
Breakfast was great, most staff was great.
Quiet and comfortable room! Great location.
Betty
Stayed 1 night in Dec 2023
Response from se on Dec 17, 2023
Thank you for your feed back. We appreciate you staying with us. I apologize for the issues that you faced while you stayed. I will talk to the staff to correct these issues. We look forward to seeing you in your future stays!
2/10 Terrible
Jonathan
Dec 10, 2023
Jonathan
Stayed 1 night in Dec 2023
Response from se on Dec 17, 2023
Thank you for your feedback. I apologize that your stay was less then satisfactory. We look forward to seeing you in your future stay for a better experience.
Thank you for taking the time to provide us feedback. We are pleased that you found our hotel to meet your expectations. We look forward to seeing you in your future stays!
Would have liked breakfast hours extended to a little later ended at 0900 When finally get time off and able to get away it would have been nice to not have to get up early
Constance
Stayed 1 night in Nov 2023
Response from se on Nov 24, 2023
Thank you for feedback. We are pleased that you found our hotel to meet your expectations. I apologize that the hours for our breakfast don't fit meet your expectations. We look forward to seeing you in your future stays.
10/10 Excellent
Carolyn
Nov 20, 2023
Carolyn
Stayed 1 night in Nov 2023
Response from se on Nov 24, 2023
Thank you for taking the time to review our hotel. We are pleased that you found our hotel to meet your expectations. We look forward to seeing you in your future stays!
10/10 Excellent
Kevin
Nov 19, 2023
Kevin
Stayed 1 night in Nov 2023
Response from se on Dec 20, 2023
Thank you for your feedback. We appreciate you staying with us. We are pleased that you found our hotel to meet your expectations. We look forward to seeing you in your future stays!
10/10 Excellent
Nancy, Morrice
Nov 18, 2023
Nancy
Stayed 1 night in Nov 2023
Response from se on Dec 31, 2023
Thank you for taking the time to provide us feedback. We are pleased that you found our hotel to meet your expectations. We look forward to seeing you in your future stays!
Check in and out we’re both fast. Desk clerks friendly and efficient.
Room was clean and comfortable and price reasonable.
Lois
Stayed 1 night in Nov 2023
Response from se on Nov 13, 2023
Thank you for taking the time to review our hotel. We are pleased that our staff, rooms, and price exceeded your expectations. We are pleased that the process of checking in and out were fast. We look forward to seeing you in your future stays.
6/10 Okay
Linda
Traveled with family
Nov 12, 2023
Liked: Room comfort
Linda
Stayed 2 nights in Nov 2023
Response from se on Nov 13, 2023
Thank you for taking the time to review our hotel. It saddens me that your stay didn't meet your expectations. We look forward to seeing you in your future stay to make a more positive experience.
Thank you for taking the time to review our hotel. If there was anything we could have done differently to make your stay better please let us know. We look forward to seeing you in your future stay!