Ratings based on 26 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
They paid and stayed.
for Familiesby Ken from Saginaw mi
On the waterPosted Aug 24, 2013
Pros: The pool area
Cons: The restaurant
Location: On the water. Rode go carts two different places about 1to mile away
Hotel and staff were nice. Kids and I loved the pool area (wouldnt call it a waterpark). Had a lazy river, big slide, jacuzzi, regular pool area. We enjoyed it. The restaurant was not good. Slow and bad food.
Jan 7, 2013 by
Thank you for your feedback. We are glad that you enjoyed the hotel and pool area! The issues with the restaurant will be addressed to the Management and we do apologize for the inconvenience this may have caused you. As always we appreciate all comments and suggestions to help improve our guest(s) stay.
for Familiesby Alan from Dallas , Texas
It was a nice location .Posted Aug 16, 2013
Pros: The large rooms, water park , and breakfast.
Location: The location was nice because it was close to the lake , shopping , resturants and freeway
We had a nice stay and a great place to meet up with cousins who were coming from out of state.we are from Texas ourselves.The staff was very friendly.
for Everyoneby Patty from 16157 cr 18
My stayPosted Aug 7, 2013
Cons: regular pool
Location: close to my sons house
Very good. Not sure I would allow pets. Thw neighbors had two dogs that would poop in the nice lawn.
for Familiesby A verified traveler
Steve Hook FuneralPosted Aug 2, 2013 on Hotels.com
Hotel staff were great, we were meeting for a family funeral and members arrived early and hotel let them check in prior to check in time!!! Also extended stay and they did not make us move rooms
for Personal Eventby A verified traveler
Posted Aug 1, 2013 on Hotels.com
for Business Travelersby A verified traveler
close to all must see sightsPosted Jul 31, 2013 on Hotels.com
good service, we were able to cancel out last night and get a credit for it, that made us happy. but, we liked it while we were there. we just had a change in plans.
for Everyoneby A verified traveler
OK by "Up North" standardsPosted Jul 4, 2013
Pros: At least they took down the "tiki bar" in the pool area.
Cons: Housekeeping and Mainenance
It is my opinion that almost every Hotel is in a state of decline from the day they open due to poor maintenance and housekeeping. in Northern MI it is hard to find a hotel that doesn't degrade at a pace much more rapidly than in most regions of the USA. This is the case for this hotel. I have stayed multiple times, and although it is one of the nicer in the area, it is only because it is one of the newer hotels and "Time" has yet to bring it down to the others level but it is degrading fast. Carpet in the halls is loose and wrinkled, rooms are far from clean, pillows are the worst.
Jan 7, 2013 by
Thank you for your feedback on out hotel. These issues will be addressed and taken care of. We are in the process of fixing the carpet in our hallways. We do hope you get another chance to stay with us again! We always appreciate comments and suggestions so we can make improvements to better satisfy our guest(s).
for Everyoneby packer fan
Great hotel for kidsPosted Jul 2, 2013
Hotel is pleasant with a great water park for young children. Rooms were clean, but the wall paper and carpets were in need of replacement. Bedding was newer and comfortable. Elevators smelled like feet. The omelet chef at breakfast was excellent. Overall I'd stay here again every time but would like to see it freshened up.
for Overnight Stay Before Destinationby A verified traveler from Michigan
Kids loved the water parkPosted Apr 12, 2013 on Hotels.com
Great Stay, the kids loved the water park.
Recommendedby Michelle B
What a Friendly Place to Stay!Posted Mar 6, 2013 on Hotels.com
Overall, I am veryEXTREMELY impressed with my stay at Comfort Suites in Houghton Lake, MI. Most of all, I think it was the service and the way my family and I were treated while we were there...we felt like royalty! All of the staff there was quite so friendly & kind, and went out of their way to make sure we were satisfied and happy...AMAZING Customer Service...THANX to EVERYONE! We WILL be seeing you really soon...for SURE!