Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Simi Valley, CA

Great hotel in perfect location!

Posted Mar 18, 2015
Pros: Unique decor/surroundings. Excellent breakfast.
Cons: Some of the rugs in the public areas are a little threadbare.
Location: Within walking distance of all of the "old town" area, including the clock tower and modern art museum. Great shopping and many restaurants nearby.
Wonderful boutique hotel very near center of the "old town". Easy to reach by public transport. Excellent breakfast.
5 out of 5
for Everyone
by A verified travelerfrom Wien

Sehr gutes Innenstadthotel, trotzdem sehr ruhig

Posted Mar 2, 2015
Pros: Individuell gestaltete Zimmer
Location: Mitten in der Altstadt; Nähe: Geschäfte, Lokale, kulturelle Einrichtungen, Stadtpark, Schlossberg, Mur/Murinsel, ...
Aufenthalt zum Opernbesuch - Oper und Schauspielhaus liegen in unmittelbarer Nähe, Besichtigungen, Geschäfte, ...
4 out of 5
for Everyone
by A verified travelerfrom St. Augustine, Florida

Unique and cute hotel

Posted Jan 19, 2015
Pros: A truly charming and unique place. Very well situated at the begin of the walking zone. A very friendly staff who is always here to help you.
Cons: Definitely the Internet. A hassle to login each time you are leaving your advice for only 5 minutes. I am sure you would have many happy customers!
Location: Great location near walking zone with many beautiful stores! All important attractions to see are in walking distance.
Visited this hotel with my sister. A very nice and unique hotel in an old palazzo. Every room is in different colors and furniture's and tastefully decorated. This is not the ultra modern huge hotel with latest equipment but an elegant comfortable hotel in a very good situation just next to the walking zone of Graz. Very accommodating caring staff. The only negative point I would give this hotel was the Wifi connection which is free by the way but a kind of hassle as every single time I left my I-Pad for only a couple of minutes I had to hook up again with Login and PW etc. Breakfast is good but nothing extraordinary. If you want to save this money you can also go a few houses away to coffee shops which offers breakfast in the traditional Styria way. We opted to take the breakfast in house for our convenience and did not regret. All in all a very nice place I would recommend you will not be disappointed!
5 out of 5
for Business Travelers
by Sirifrom Oslo

Central and very pleasent hotel

Posted Dec 14, 2014 on Hotels.com
Very nice hotel in the old part of the city. Nearby everything. Very good service and friendly staff. Nice athmosphere and big rooms. Bathrom small, but clean. I warmly recomend this hotel, both for buisness and pleasure.
5 out of 5
for Business Travelers


Posted Dec 9, 2014 on Hotels.com
5 out of 5
for Everyone
by A verified travelerfrom Melbourne, Australia

Welcoming hotel in excellent location

Posted Dec 4, 2014
Pros: Loved the warm and spacious rooms with very comfortable beds. Lots of room for luggage and plenty of hanging space for clothes.
Cons: The towels were on the small and thin side. For the quality of hotel it was, large fluffy towels would have been great.
Location: Excellent location, you can walk to just about everything.You are a block from the main shopping strip and main square.River and Schlossberg not far.
A welcoming hotel with very spacious rooms. Located in the lovely old part of town, not far from the cathedral, and yet it was very peaceful and quiet.We were a party of three, and our room was on two levels, with the master bedroom upstairs from the living area. The rooms were very clean, well furnished, with very comfortable beds. A large and clean bathroom. Buffet breakfast was part of our booking. Typical European breakfasts with range of cold meats, cheeses and breads. There is hot food available, eg. eggs and bacon, but you must order this directly from staff. Wait staff were very friendly and helpful. Wide range of teas available and coffee machine available for a reasonable coffee. Umbrellas available for use from reception (very useful and handy as it rained on a couple of days of our stay).
3 out of 5
by Margaretfrom USA

Posted Sep 6, 2014 on Hotels.com
Austria is beautiful ! Graz- the town we stay in is a nice little town, but we wish we had chose a different hotel. Everything was ok, except that floor. it was squeakiest floor we ever walk on.
4 out of 5
for Everyone
by A verified traveler

Hotel pulito e in posizione centrale

Posted Aug 27, 2014
Personale gentile, albergo pulito dispone di tutti i confort unico appunto camere un po' da "ammodernare"
5 out of 5
for Couples
by Juanfrom España

Estupendo. Volvería otra vez. Muy recomendable

Posted Aug 26, 2014 on Hotels.com
Un hotel muy bonito en un sitio inmejorable. La atención es muy buena. No hay ruidos. Muy recomendable.
4 out of 5
by Touristfrom UK

Excellent service, cleaning needs to improve

Posted Aug 11, 2014 on Hotels.com
We stayed in room 25. When we arrived it was very dusty, especially the curtains and the curtain poles above the bed (curtains and lower pole are very low - 30 cm from your face when you lie in bed under the sloping roof with Velux windows) as well as a free-standing clothes stand and some cloth over the lamp in the ceiling above the bed. Kitchenette sink was dirty and the sponge provided was used and dirty. Fortunately it was rectified when I complained apart from the dust on the clothes stand which still had not been wiped. The wall in the shower compartment and above the bed between the Velux windows is covered in brown stains and requires cleaning/repainting. The sofa cover also needed washing. It is no surprise that this room does not feature in the hotel's brochure. Shower room is very small. However breakfast was very good and location is very convenient for the sight seeing. The service was good but this room definitely needs refurbishment and made dust-free.