Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Louis, MO

Fabulous, charming hotel with top notch staff

Posted Mar 27, 2015
Pros: Excellent staff, large and comfortable room, excellent breakfast, great location
Cons: I was in room 21 and I honestly did not like the two of the paintings in the room, particularly the thin boy with the bandage on his bare chest.
Location: Central location, very close to the city center with great shopping and restaurants, Schlossberg climb and tremendous views
I had a wonderful 3-night stay in March 2015. The staff were gracious, helpful and accommodating. The room was nice-sized, very comfortable and well appointed. The breakfast was excellent. While there is no iron in the room, I really appreciated the quick ironing services for a reasonable, nominal charge (I hate ironing too!). The central location is ideal for walking to the center of the city for shopping and restaurants as well the walk to the top of the Schlossberg. I highly recommend this hotel to anyone looking for a relaxing experience in a charning hotel with excellent staff and service. I would definitely stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Hübsches Hotel in sehr zentraler Lage

Posted Jan 29, 2015
Pros: Sehr netter Service. Gutes Frühstück
Location: Direkt am Schlossberg und unweit der Haupteinkaufstraße, des Hauptplatzes etc.
Nettes Hotel in sehr zentraler Lage. Etwas gewöhnungsbedürftige Einrichtung. Hotel hat ausversehen zweifach abgebucht - Fehler wurde dann aber innerhalb von zwei Tagen nach Beschwerde korrigiert.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Empfehlenswert

Posted Jan 2, 2015 on Hotels.com
Geschäftsreise Frühstück na ja ??? Könnte besser portioniert sein
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to city core and the Kunsthaus.

Posted Dec 6, 2014
Very artistic and impressive. I definitely revisit this hotel later!!!
5 out of 5
Recommended
for Families
by Gordonfrom Zagreb

Trip to Christmas Markets

Posted Nov 29, 2014 on Hotels.com
great members of staff welcomed us to the hotel.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 10, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 10, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 9, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Franzfrom Wienerwald

Exceptioneller Aufenthalt, sehr empfehlenswert

Posted Oct 15, 2014 on Hotels.com
Wir hatten das Glück eines Upgrades auf ein Appartment im neuen Gebäude - Komfort pur!
5 out of 5
Recommended
for Business Travelers
by schmid peterfrom grieskirchen

super

Posted Oct 14, 2014 on Hotels.com
Sehr gut.reception Spitze.bemüht,freundlich,kompetent.