Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
5.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Stuart from Surrey
Spa hotel in attractive cityPosted Nov 14, 2013
Pros: Always helpful and pleasant staff - clean, comfortable room - leisure facilities
Cons: A more varied menu would be welcome, and less smokers around the bar. The shower cubicles in ensuite rooms are not easy to access.
Location: Graz is attractive, with terrific restaurants and cafes, museums, the Castle Hill and funicular railway, designer shops and efficient transport
Although there was a problem with our booking on arrival, this wasn't the hotel's fault and the staff were extremely helpful. This is a modern hotel with an extensive spa area, a bus ride away from Graz city centre - as a result it wasn't so expensive and offered good value for money. Room was comfortable and clean, though entrance to the shower was narrow and would have caused problems to a larger or less mobile guest. Food was very good, though the menu was a bit limited - breakfast was more than adequate and offered good value. The hotel is about a 15 minute bus ride from the tourist attractions, but there's a 10 minute interval service, very inexpensive on a 24-hour or tourist ticket basis. The pool and spa pool were clean and pleasant (pool a bit chilly one night!) but be aware that it's used for aerobic classes early morning and evening - guests welcome but means lengths etc not possible. The spa area has a lot of facilities, but you need to be aware that clothing isn't allowed in there! Overall this hotel offered very good value for money.