Ratings based on 597 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Familiesby Neilfrom Biggleswade
Comfortable and noisy but it is the centrePosted Jan 8, 2015 on Hotels.com
Hotel was perfect for our stay and right next to multi-storey car park. The hotel provided a 25% parking discount voucher for whenever we needed it and as many times as we needed it. The room was spacious and comfortable but ours was directly above an Irish pub with very loud music, even from the 6th floor. It was cracking and I wanted to go down to it but an early start the next day advised against. I noticed previous reviews say the breakfast was excellent but I'd rate it only as okay +, fruit was nice but hot buffet predictably oily. I did like that perfect poached eggs were prepared to order. I'd stay again but Bath street is a noisy place.
for Couplesby Brianfrom newcastle
New Year's EvePosted Jan 5, 2015 on Hotels.com
We enjoyed our stay very much,quality of service was very good,the location was good for shops and bars,the rooms we clean,the staff were helpfull.the meals were very good.We would defernatley stay again.
for Business Travelersby Robinfrom Essex
Great hotel shame about the wifi access procedurePosted Dec 8, 2014 on Hotels.com
Having to enter a new access code for the wifi every 24 hours isn't ideal. A single password when you check in is the way forward (as is the case with most hotels). A change in policy would be nice.
for Couplesby A verified traveler
Night awayPosted Dec 4, 2014 on Hotels.com
Comfortable one night stay. Breakfast was fine. Lovely bar area. Great location.
for Business Travelersby A verified travelerfrom Nottingham
Work stayPosted Dec 2, 2014
Reception helpful. Room quiet and good sleep. Restaurant staff helpful but food very average.
for Couplesby johnfrom Kilwinning
Rather disappointed guestPosted Nov 25, 2014 on Hotels.com
The drains in the toilet was stinking the hotel gave us an air freshener there was no hot water on Sunday for a shower and to make it worse no apology from the girl on reception having stayed in this hotel on a few occasions I won't be back
for Familiesby A verified traveler
Posted Nov 24, 2014 on Hotels.com
for Everyoneby A verified travelerfrom dublin
Let down by bar servicePosted Nov 22, 2014
Pros: Location, breakfast and comfort of room
Cons: Bar service!
Location: Excellent location for shopping, Central station, etc.
All was well until returning to hotel for a quiet drink at 11.05 pm on a Thursday to be told bar was closed and only option for a resident was room service. Bar was open a bit later at weekend but still closed much too early. Bar stFf attitude was not all that good. Pity, because other staff, particularly reception top class.
for Everyoneby A verified travelerfrom 東京
中心に近くどこに行くにも便利なホテルPosted Nov 20, 2014
for Familiesby marionfrom motherwell
xmas overnite shopping stayPosted Nov 19, 2014 on Hotels.com
myself daughter and grandaughter stayed for overnite doing some xmas shopping when we got to the desk showed our reservation for 2adults and 1child there reservation from hotel.com was booked only for 2 adults which the staff dealt for us and did not take anymore money that was owed from hotel.com they were so pleasant and the breakfast next day was great and the two woman in bar were nice would defo go back