Ratings based on 504 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
88% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Irish living on UK

Nice hotel, well situated near Glasgow Central

Posted Feb 16, 2015
Pros: Location, price, food value.
Cons: N/A
Location: Glasgow central station and lots of pubs. Not far from Buchannan street tube station also.
Nice staff -- food is excellent value. Glasgow central is very nearby
4 out of 5
for Everyone
by A verified traveler

Posted Feb 10, 2015
Pros: Location and friendliness of the staff
Use hotel regular every 5 to 6 weeks have been over the last 4/5 years
4 out of 5
for Everyone
by A verified travelerfrom Chester le Street

Great location!

Posted Jan 27, 2015
Pros: Location
Cons: Lift
Right in the middle of the city and literally next to the central train station. I've stayed here a few times. The rooms are a little on the small side but are clean and tidy. The only negative is the lift, its small, extremely slow and often used by the staff for laundry and other stuff, making it even slower.
4 out of 5
for Everyone
by A verified travelerfrom Madrid, Spain

Pleasant hotel in the city centre.

Posted Jan 12, 2015
Pros: I liked the room and the location and the helpfulness of the staff. The price was great.
Cons: Some of the fittings in the bathroom were in a poor condition.
Location: The location is good for public transport - train and bus stations - and for cafes, restaurants, museums, shopping.
I was given a twin room rather than a single. The staff were helpful and the location is very convenient. The bed was comfortable and the bathroom not too small. There is a pleasant bar and restaurant at the hotel.
3 out of 5
for Everyone
by A verified travelerfrom dundee

Great location rooms need work

Posted Dec 30, 2014
Great central location friendly helpful staff but my room needed some maintenance/ upgrades some bulbs out bath all chipped mirror cracked and room could do with a paint comfy bed great shower good hotel but could be better with a little work
4 out of 5
for Everyone
by A verified travelerfrom glasgow

Hotel was fine.

Posted Dec 15, 2014
Pros: Location. Friendly staff.
Cons: Luggage room?
Location: Shopping, station sightseeing.
Central. Handy for station. Only downside- emailed beforehand to ask when we could check in. They replied to say we could leave our luggage earlier, but check in was 3pm. Left our luggage and when we returned it was in the disabled toilet. Hotel was busy, and couldn't believe it was still there!
4 out of 5
for Everyone
by A verified travelerfrom Essex

Perfect Glasgow Location

Posted Dec 10, 2014
Pros: The location, the staff, the room, the bar.
Cons: Towel rack a little loose, handles on the drawers a little loose - minor stuff
Location: Right by Central Station so everything is nearby. Mono, Stereo, King Tuts, GOMA, 13th Note etc.
I've been to Glasgow several times now staying in hotels both cheaper and more expensive than Artto. Unless you're on a very tight budget or have money to burn this is the place to go. It's in a perfect location, just two minutes from the Central Railway Station, it is clean, comfortable and the staff are friendly. Highly recommended.
2 out of 5
by A verified traveler

good location but poor quality hotel

Posted Nov 25, 2014
Pros: the location
Cons: the majority of the facilities and standards of the whole hotel
It was a good location to the city centre and where I had to be, but the hotel was in poor condition and needed fixing,
3 out of 5
by A verified traveler

Basic, Ok but not great!

Posted Nov 18, 2014
Pros: Porter was very helpful and friendly
Cons: Cleanliness
Stayed here for 2 nights. Night 1 was a disaster - it was a Friday night and the room I had was apparently beside the store room for the bar. Basically it was a night of trolleys in and out with rattling bottles - very little sleep was had. Was moved on night 2 - without any trouble whatsoever and to a bigger room - which was nice but behind the head of the bed there is a gap of about 2 foot to the wall. This area clearly had never been cleaned so behind where I laid my head for the night was a filthy carpet which must have had 2 inches of dust on it. The porter was amazing, as was the restaurant. Friendly, nice atmosphere etc. Receptionist wasn't engaging at all and wasn't interested in making the effort. Overall it was fine for a basic hotel but I wouldn't go back as it didn't meet my expectations.
1 out of 5
by A verified travelerfrom Sydney Australia

Not Good Value.

Posted Nov 17, 2014
Pros: The staff
Cons: As above.
Location: This hotel is close by the station and city centre.
A nine night stay in September was only made bearable by the staff (Bar, Reception and Maintenance) who tried their level best to fix the many deficiencies I encountered when they were able. These would include: a mattress ancient and down to the wire mesh and an elderly TV which broke down and was changed three times with only a limited number of channels and poor reception. I was on the fourth floor which was extremely hot with no air conditioning. Provided with a thick duvet (unnecessary), this was used between the mattress and myself. The carpet was stained and in need of a clean, while the furniture was clapboard and falling apart. Narrow passageway floorboards creaked as people passed by during the night. The doors were sticky and gave door slammers plenty of scope to express themselves. The shower was adequate with plenty of hot water, but even bathing could be problematic as the domestic staff had a tendency to remove towels and not replace them (twice).