Ratings based on 346 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Scotland

Overpriced, poor service and poor upkeep

Posted Sep 28, 2014
Pros: The only good thing about the hotel was the location.
Cons: The rooms and customer service.
When we entered our room the first thing that we noticed was the bathroom which was not clean and was of a poor standard. There was hair in the bath, the bottom of the bath was all chipped and rusted, tiles on the wall by the toilet were held on with tape, the toilet did not flush very well, there was a soap dispenser on the wall which kept falling off when used as the attachment was broken. The room was also not very good as the paint on the wall's was one colour to about head height and then it looked dirty and unclean up to the ceiling, paint was flaking off at parts and around the window, the pillows on the bed were so thin that we might as well of not had any, the television was tiny and the hairdryer was tangled up with a bunch of other cords. When we complained about the bath we were told someone would come up to have a look. A man came and had a look and removed the hair from the bath and when we said about the bottom of the bath being chipped he said that it had been like that for a while and he said that they were wanting to upgrade the rooms but it was hard because of the recession. At the price we paid for the room for one night I think this was unacceptable and there's only so long that people can keep using the recession as an excuse. At breakfast the next morning we were greeted by a member of staff who spoke to us while she was eating and the selection of cooked breakfast was very limited. We were asked nothing of our stay when checking out.
4 out of 5
for Everyone
by A verified traveler

Convenient, clean, comfortable. Good value.

Posted Sep 15, 2014
Stayed one night, Right beside train station. Good value.
4 out of 5
for Couples
by A verified traveler from Edinburgh


Posted Aug 27, 2014
Pros: Location, modern lounge area.
Cons: Bedroom was a bit cramped, but for one night it didn't really matter.
Location: Perfect for train station. Also, shopping centres etc all within easy walking distance
Booked hotel as it is across street from Central train station. Was only staying one night as was going to see the Killers in concert!
2 out of 5
by A verified traveler from UK

Upmarket youth hostel with tiny rooms

Posted Aug 25, 2014
Very close to Central station but tiny, basic rooms. Expect a good youth hostel with private rooms and you won't be disappointed.
4 out of 5
for Everyone
by A verified traveler from Aberdeen

A stones throw away from The Solid Rock Cafe

Posted Aug 23, 2014
Pros: The staff are very welcoming and the bar is open 24/7 if you feel the need
Cons: It would be better if the reception desk wasn't in the middle of the bar, as at the weekend it can be really annoying to get to the lifts.
Location: It's on hope street, accross from Central Station. A stones throw from the best rock pub in town, and the shops are only a street away.
I always stay at this hotel when I am down visiting friends. Mainly because we all drink in The Solid Rock Cafe and it's literally 4 doors away from the place. I travel alone and all I really need is somewhere to sleep, so I'm not interested in paying for all the frills. It's cheap and cheerful. The staff are always very friendly and welcoming, the rooms are always spotless and its in my prefect location. The only thing that could make it better would be if I could park at the door, for free! However, since it is smack bang in the middle of Glasgow City Centre, that's never going to happen. They do, however have special rates available for guests on parking at the NCP car park on Oswald Street. £8 for 24 hours, I believe.
5 out of 5
for Everyone
by A verified traveler from japan

Next time? Yes I will stay again.

Posted Jul 23, 2014
Close to station, nice room and cost performance is great.
4 out of 5
for Everyone
by A verified traveler from Durham

Great Hotel

Posted Jul 14, 2014
Pros: Location
Cons: Lift
Location: Shopping, more shopping, did I mention the shopping?
I've stayed here a few times, I like it. Its right next to the main train station and in the heart of the city. The rooms are compact but quite modern. its clean and tidy. My main gripe is that there is just a single lift that is extremely slow, but its just a minor inconvenience.
4 out of 5
for Everyone
by A verified traveler

Nice hotel close to the train station

Posted Jul 13, 2014
The staff was very friendly, had a good stay room was small but was clean with attached bathroom.breakfast was good.this hotel was close to train station and also close to some halal food take ways. I will stay again.
3 out of 5
by A verified traveler from Austin, TX

T'was Good

Posted Jul 13, 2014
Pros: Clean, spacious rooms and helpful staff. Close to transportation around the city
Location: Nice restaurants nearby and good shopping over on Buchanan Street
Everything about this hotel was good, except location would have improved our experience due to us being young female travelers. It's relatively far from the West End and University of Glasgow which is a preferable area for young people. However, they had activities such as quiz night to allow guests to mingle with locals and other guests. The staff was incredibly helpful with directions and assisting in booking of activities around the city. The rooms were clean and fairly spacious, but the wifi only worked down in the lobby which was a minor inconvenience.
3 out of 5
by A verified traveler from portland, or

Convenient but...

Posted Jul 13, 2014
Pros: Staff was personable and helpful. Was able to get a large bag of wash done for just 12 pounds in less than a day.
Cons: Ventilation and AC for the summer months.
Location: Located centrally and conveniently next to central train station. Plenty of sightseeing and shopping nearby.
Hotel is located right next to the central train station so very convenient when traveling by train. Temperature was quite warm during our stay (~70F) and it was near impossible to cool the room down with no access to the windows and no AC. Room decorum was third world upscale with cheesy monogrammed mirrors and shiny faux marble in the toilet.