Ratings based on 1,093 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from worcester ma

Classic and classy hotel

Posted Aug 1, 2015
I traveled up from London Via Eurostar and virgin Atlantic Trains . I got to hotel And was so pleased to see That pictures resembled actual website photos. Room was stunning; like a mini Suite really and it was a single Room. Nice and quiet. I'm a Glaswegian by birth and Was so proud of how warm, Gracious, and friendly the staff And all of Glasgow were. The people make Glasgow!
4 out of 5
Recommended
for Everyone
by A verified traveler

Best location at The Central Railway Station

Posted Jul 31, 2015
Pros: I loved the location, so easy to get around from here, including arriving and leaving by train, just out the door.
Cons: Signage for the breakfast restaurant they need a lighter sign, something that can be identified more readily in a dimly lit corridor. Safes to work!
Location: It is literally at the central railway station and within working distance of Georges square and central Glasgow. It's close to buses etc.
The room and bedding were comfortable. The railway station itself is beautiful and the hotel is part of it which makes this a characterful place to stay whilst being in the centre of Glasgow. It was less noisy than I expected. The breakfast has a good wide choice of foods. The lobby and corridors are dimly lit, so a brighter sign pointing out the breakfast restaurant would be good. Lots of people wandering around looking for it. It has a black sign in a dimly lit corridor on E floor. The room was a bit cool, the rooms are large. The room safe didn't work. If you have them they should work.
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Short break base

Posted Jul 30, 2015
Pros: See above
Cons: Odd snagging in room - refurbishment now about 6 years back
Location: Art galleries, best city eating we've seen outside London. Trips out to Stirling, Falkirk etc - transport links superb.
A great place to explore City and beyond. Best breakfast range we've ever seen - excellent value if you get the £10 discounted price. Could play cricket in the corridors. Some early morning bus noise if you're in that side of the building.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Nice hotel in the center of town. Many bars/restaurants and shopping are close.
2 out of 5
by A verified traveler

Not very clean, not a safe or clean area

Posted Jul 25, 2015
Rooms are dusty and not clean. Very spacious but not clean. Hotel is next to main train station , not a safe area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Airdrie

Great hotel in an excellent location,

Posted Jul 25, 2015
Enjoyed our stay. Courteous staff. Spacious room.
5 out of 5
Recommended
for Everyone
by A verified traveler from oxfordshire

Beautiful grand hotel

Posted Jul 25, 2015
Fantastic location and very helpful staff. Beautifully decorated. Opulent with old world charm. Would highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nova Scotia, Canada

Nice hotel, beds could be a little more comfortabl

Posted Jul 24, 2015
The hotel was very lovely and easy to get to. The hotel staff was friendly and helpful. The room was large and very nicely furnished. The bed could have been a little more comfortable, it was too hard and there were a few springy spots. The rooms are also not incredibly quiet, the noise from other guest going up and down the hall was very audible, but that may just be due to the age of the building. Overall, it was a pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from AZ

A Generally Nice Experience

Posted Jul 19, 2015
Pros: Location, and the room was good sized and comfortable.
Cons: Air conditioning, especially since the windows can't be opened in many rooms due to dust from the station. The floor fans they give help only some.
Location: Central City is a must.
This is a nice hotel, well located, with extremely friendly staff, and they were more than helpful. The only drawbacks were the noise from the train station, which our room overlooked (we eventually got used to the departure announcements)--especially the rock music performed live there on Thurs and Fri night, and the difficulty of adjusting the water temperature in the shower, which always seemed too cold. We complained about it, and were promised it would be fixed, but nothing ever happened.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location. Convenient reach.

Posted Jul 18, 2015
Smooth as silk. Hotel; People; Place all a thumbs up.