Ratings based on 883 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
I have stayed at this hotel three times previously but it is now so much more welcoming and sumptuous following an extensive refurbishment. It really is a gorgeous hotel, the refurbishment has been fabulous and sensitive. The bedrooms and corridors are so evocative of a grand railway hotel from the past but with all modern comforts. I love the place.
2 out of 5
by A verified travelerfrom northern ireland

Good location but poor standard.

Posted Feb 22, 2015
Cold rooms not clean and not secure. Staff very friendly but hotel very disappointing. Breakfast not good either. Would not recommend this hotel. I stayed in lower rated hotels in Glasgow which were twice as good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2015
Great Location for exploring Glasgow and the surrounding area. Great breakfast. Helpful and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
One night stay great location very upscale would recommend it to friends
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Glasgow

Gorgeous comfortable hotel

Posted Feb 17, 2015
Had a lovely stay at the grand central room is luxurious and very spacious
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
hotel was stunning, room was gorgeous and was very welcoming staff were lovely
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth, Scotland

Fab hotel, fantastic location

Posted Feb 10, 2015
Love both the train station and exterior entrance to this hotel, lovely. Inside is a real treat and feels very posh and classic but also modern. Staff were lovely and helpful. Room was great, clean and very nice furnishings. I had worried from some user photos that our bed would be two single beds pushed together but it was a proper double bed. Room wasn't massive but was plenty big for us. Bathroom great and very clean, massive shower head made for a great shower. I wish we had had time to visit champagne bar, looked really lovely. I'm not often loyal to hotels but would definitely return here again! Being at grand central meant we were a very short walk from all major shops and merchant city for drinks. Was sad to leave!
4 out of 5
Recommended
for Everyone
by A verified traveler

centrally located but expensive

Posted Feb 3, 2015
Pros: location
stayed here for a wedding reception - good central location, refurbished room - quiet plus comfortable bed. Room itself was not large but OK. friendly staff, food average, room rate expensive
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Warrington

Great weekend away

Posted Jan 31, 2015
Hotel rooms really have been modernised! Really comfortable with all facilities you need. Staff really nice and welcoming and overall good value for money in such a great central location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Perfect location with fabulous comfort!

Posted Jan 28, 2015
Location: If you need a divine restaurant nearby, just walk to the Market Kitchen!
I stayed in Glasgow for almost a week and this hotel offered me the ultimate experience! The hotel is located in the heart of Glasgow and the staff was absolutely great. The rooms are very large, extremely clean and very confortable. Awesome place if you plan to spend some days in Glasgow!