View from property
Check availability

Reviews of The Hampton Court Guesthouse

2 out of 5
The Hampton Court Guesthouse
230 Renfrew Street, Glasgow, Scotland

Reviews

7.6

Good

Rating 10 - Excellent. 85 out of 333 reviews" "
Rating 8 - Good. 137 out of 333 reviews" "
Rating 6 - Okay. 65 out of 333 reviews" "
Rating 4 - Poor. 28 out of 333 reviews" "
Rating 2 - Terrible. 18 out of 333 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Clive

Traveled with partner
Liked: Cleanliness
Very basic room, lucky we only had hand luggage
Stayed 2 nights in Dec 2023

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean place with a comfortable bed mattress! Close enough to Central Train / Rail Station and very easy to walk directly to the Hotel. Very helpful person at Front desk, for assistance with extra Directions!! THANK YOU and I would stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from John Cena on Nov 24, 2023
Many thanks dear guest hoep to see you agian soon,

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night with elderly father , accommodation good . Friendly and helpful staff. Breakfast excellent. Would recommend this b&b and will definitely stay again. Thank you
Stayed 1 night in Nov 2023
Response from John Snow on Nov 13, 2023
Dear guest Many thanks for your wonderful response we hope to see you again.

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single room morevthan adequate for 2 night stay. Room comfortable although tv control never worked, they rarely do in guest houses. Bit more shampoo and bodyvwash would be good had to buy some. Breakfast welcome start to the day. Beware steep hill access but listed in description of place. Would comsider highly for future stays.
Stayed 2 nights in Oct 2023
Response from Andy PAndy on Nov 13, 2023
Dear guets thank you for your super feedback we hope to see you again.

8/10 Good

D

Stayed 1 night in Oct 2023
Response from Andy PAndy on Nov 13, 2023
Dear guest a thousand thank yous please see you soon

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Andy on Oct 24, 2023
Dear guest thank you so much we hope to see you again.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Weekend
Was down for 2 night stay for long weekend,was central and room was standard for what was required,breakfast was good,so no complaints,would stay here again.
Stayed 2 nights in Oct 2023
Response from Miley on Oct 12, 2023
Super see you soon

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Andy on Oct 12, 2023
Many thansk xx

2/10 Terrible

Tricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a online reservation the morning of the day I was to arrive. When I stoped hours later at a restaurant and saw the email from the owner advising me of the walking and stairs and parking a block away that would be involved. I knew I would not be able to handle it. They would not give a refund. One of my first impressions of Canada, thankful that every other experience in Canada was pleasant.
Stayed 1 night in Oct 2023
Response from Moose on Oct 12, 2023
Many thanks Hope you had a great time here in CANADA.

6/10 Okay

David, Brantford

Traveled with family
Liked: Cleanliness, staff & service
Liked how they can accommodate 3 person in a room, each with their own bed. Staff is excellent to deal with and room was modestly renovated. Shower was not hot.
Stayed 1 night in Sep 2023
Response from youme on Oct 2, 2023
many thanks stay safe

6/10 Okay

Suzanne

Traveled with group
Glad it was only one night stay.
We had to walk up a steep incline, then climbed two lots of steps to get to front door of guesthouse. Reception member was very polite and helpful. We then had to climb a lot more stairs to the top to access our room. I booked the 3 single bed suite we received a double and single but couldn’t be bothered going down and up stairs to complain. We only received two bath towels and one bath mat for 3 people and when I did complain I was told they didn’t do hand towels and I should of brought own. We received another bath towel but had to use bath mat to dry hands in bathroom. Shower worked well and room was provided with a kettle and a small amount of tea coffee sugar and two tiny biscuits. There was a stain on pillow case and bed sheet had wee hairs and I stopped looking as again had no energy to go back downstairs.
Stayed 1 night in Sep 2023
Response from andy on Sep 25, 2023
ok thank you then

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
We had two rooms booked, one for us and one for my daughter, it was very comfortable and clean and had everything we needed for our 1 night stay. Very quiet and a good breakfast.
Stayed 1 night in Sep 2023
Response from andy on Sep 19, 2023
Dear guest , thank you so much for this wonderful feed back it does mean alot to us , we hope to serve you asgain please do stay again and take care.

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful
A basic room which was excellent value, and the breakfast was very good.
Stayed 1 night in Sep 2023
Response from Andy on Sep 18, 2023
Deasr guest many thasnks for your stay

6/10 Okay

Richard

Liked: Staff & service
Aside from the big hill you walk up to get to it, it is in a quiet area and safe as a primary school and a dental hospital across from it. Check in was comical as I could straight away not work out how to switch off the bathroom light. I had to leave the room and walk to reception to get the guy to come and have a look. He didn’t have a clue either so went off to call the manager. He came back a short while later to tell me it was activated by a motion sensor. This information should have been presented to me or made available at check in or displayed in the room. It also then raised the issue of having to keep the bathroom door shut to avoid the light and ceiling extractor fan switching on everytime I moved in the bedroom. Given that there was no other source of natural light or fresh air it made the room very stuffy and dim. The room was clean enough and tidy and there was a tea / coffee making facility but the room looked tired with marks on the wall and ceiling. Needs a paint job. The wires were hanging down below the TV as well - cable tidy required
Stayed 1 night in Sep 2023
Response from Andy on Sep 18, 2023
Dear many thanks for your stay

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very nice and worth including.
Stayed 2 nights in Sep 2023
Response from Andy on Sep 18, 2023
Dear guest , many thanks all the best and hope to see you soon.

10/10 Excellent

Heather

Traveled with partner
Liked: Amenities
Staff was very friendly and room was very clean. Breakfast was very nice.
Stayed 1 night in Sep 2023
Response from andy on Sep 11, 2023
Dear Guest , many thanks for your great review we hope to see you again stay safe and be well.

10/10 Excellent

Carolyne

Stayed 2 nights in Aug 2023
Response from Andy on Sep 11, 2023
Dear Guest , many thanks for your great review we hope to see you again stay safe and be well.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Andy on Sep 3, 2023
Dear guest many thanks for your stay hope to see you again.

4/10 Poor

Laurie

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The steep stairway to reach the entrance is super dangerous. The steps have old, deteriorated lips. I tripped and fell and got a bloody hash on my foot. I was suppose to have a parking permit upon arrival but there were apparently none left. I was assured it wouldn’t be an issue. While trying to obtain a bandaid for my injured foot, we received a parking ticket five minutes after arrival. The reception was pleasant about it, apologized and told us they’d pay the ticket. But this was an unpleasant start to our short stay. I limped around Glasgow the next couple of hours in search of bacitracin. The room itself was clean enough. Way overpriced though. And the breakfast - was done on the cheap. I wasn’t comfortable taking anything from the continental area as it gave me unclean vibes. A huge jar of Nutella instead of individual packets. Strange tasting canned fruit. I was anxious to leave the basement area where breakfast was served. Surrounding area wasn’t great either. You have to walk down a steep hill to get to the general shopping area. Reception was pleasant and tried to be helpful. I would not stay here again. And if you have a physical disability, stay away from here!
Stayed 1 night in Aug 2023
Response from Karma on Sep 3, 2023
ok then . Karma

6/10 Okay

Carole

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff. Need own toiletries as only 1 sachet of shower and hair wash given. Lots of steps to hotel and room. Was fine for 1 night.
Stayed 1 night in Aug 2023
Response from Andy on Aug 9, 2023
Thank you hope to see you again, more toiletries are given on request. not a problem

10/10 Excellent

julian

Liked: Cleanliness
Second time here great guest house nice clean room good choice for breakie 👍👍
Stayed 1 night in Jul 2023
Response from Cindy on Jul 11, 2023
Dear guest many thanks xx

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky Place. Great Breakfast included. It may not be the Ritz but for the price paid its excellent Value for money
Stayed 3 nights in Jun 2023
Response from Cinders on Jul 11, 2023
Super dear guest hope to see you again soon.xx

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
Not best for solo traveler
Great location, city center and public transportation walkable. I had a very small, single room but was disappointed that I had to walk down a flight a stairs to the shared bathroom. Had some issues with the TV which staff took care of quickly.
Stayed 1 night in Jun 2023
Response from Andy on Jun 30, 2023
Dear thank you for the postive feed back please stay safe and hope to see you again soon

10/10 Excellent

S M

Stayed 1 night in Jun 2023
Response from andy pandy on Jun 18, 2023
Hi , Bestie many thanks for this wonderful review

6/10 Okay

Heather

Traveled with family
Disliked: Property conditions & facilities
Property is surrounded by the art school, boarding school and primary school. There was noise late and early. It’s off the beaten path and is not the most comfortable.
Stayed 1 night in Jun 2023
Response from ANdy on Jun 18, 2023
Many thanks for your review we hope you have wonderful life

10/10 Excellent

Michael

Stayed 1 night in Jun 2023
Response from Andy on Jun 30, 2023
Dear guest thankyou for your wonderful feed back stay safe

10/10 Excellent

Michael

Stayed 1 night in Jun 2023
Response from Andy on Jun 30, 2023
Dear guest many thanks for you wonderful feedback hope to see you again soon

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing
Even though the location is a bit out of the centre it is still only a about a 10 minute walk away, it seemed to be pretty quiet at night as well considering how close it is to the night life. We were welcomed by a lovely gentleman to the premises. We were staying in a double room which was pretty much what you would expect; bed, toilet, shower, kettle and a tv. The toilet seat was broken so not sitting on the bowl properly, handle on the shower door was broken, shower itself was dirty, duvet was ripped. I dropped a mug on the floor which shattered (reported it to the desk straight away and had to pay £5 to replace a white ikea mug) the replacement mug that I was given is pictured. I’m not one to usually write reviews about somewhere I stayed but I just feel like this place held incredibly high standards for its guests as a lost key was £10 as well as a damaged towel, broken mug was £5. Obviously I understand that having a charge in place will most likely minimise the chances of it happening and means you’re not totally at a loss if it does but the fact that the staff/owners do not uphold the same standards is incredibly disappointing especially for the price I paid for a nights stay.
Stayed 1 night in May 2023
Response from john on Jun 9, 2023
Dear guest thank you for your review, please note the duvet cover is not ripped they are from a company like this the other things i will check.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very good, lacking in comfort.
Very good service particularly at brekfast. The downside was regards to the pillows on the bed which can only be described as being like solid blocks.
Stayed 1 night in May 2023
Response from Andy on Jun 12, 2023
Dear guest we will look into this

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great and the staff were incredibly warm and friendly. I ended up upgrading to the ensuite room and it was very clean and tidy. Fast, reliable wifi. Couldn't ask for more!
Response from Andy on May 26, 2023
Dear Guets many thanks for your positive feedback we hope to see you soon.

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gig weekend.
A perfect place to stay for gigs at the garage and for the centre of Glasgow. Be aware for those with disabilities or who can't walk far thst the hotel is up steep incline and has steps up to the entrance. Service was excellent and they even offered to move my bag between rooms while I was out.
Stayed 1 night in May 2023
Response from Ansdy on May 26, 2023
No problem many thanks hope to see you again.

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glasgow gig stat
Well placed for going to gigs in The Garage and for heading into the centre of Glasgow. Both rooms were comfy and the breakfast provided each day was great.
Stayed 1 night in May 2023
Response from Andy on May 22, 2023
dear guest many thanks for staying with us amazing to have you hopefully see you again soon.

6/10 Okay

Duncan

Basic and clean
Stayed 1 night in May 2023
Response from andy on May 10, 2023
Thank you for your stay

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay, excellent breakfast & staff. Always good value for money at the Hampton - possibly my 4th or 5th visit.
Stayed 9 nights in Mar 2023
Response from Lindas on Apr 14, 2023
No , problem always here for you.

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay.
Stayed here for one night only. Room was small with an en suite loo and shower. Fine for us. All was clean. Coffee facilities and soap and shampoo. No air conditioning but left the window open and turned off the radiator. Lovely breakfast included. Only negative was it was an up hill walk to get to but thats not the fault of the hotel but mine for not enough research. Would stay again.
Stayed 1 night in Apr 2023
Response from Johnnu on Apr 14, 2023
Thank you for your kind words dear guest all the best to you

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Andy on Apr 3, 2023
OK then

10/10 Excellent

Francis

Stayed 1 night in Mar 2023
Response from Andy on Mar 17, 2023
Dear guest super thanks and we wish you all the best.

8/10 Good

Patricia

Stayed 3 nights in Feb 2023
Response from Andy Pandy on Mar 24, 2023
dear guest many thanks for the great review stay safe and hope to see you again

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Josh on Feb 16, 2023
Dear guest thanks for the wonderful review we hope to see you again soon.

8/10 Good

Shona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within walking distance of the town. Lots of steps to get to the property. Breakfast had a good choice to choose from.
Stayed 1 night in Jan 2023
Response from andy on Feb 3, 2023
Many thanks for your kindness, we wish you all the best and hope to see you soon.

8/10 Good

Christopher

Stayed 1 night in Dec 2022
Response from Andy on Feb 3, 2023
Many thanks for your kindness, we wish you all the best and hope to see you soon.

8/10 Good

Niamh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for a night away in Glasgow. Good value for money and walking distance away from most of Glasgow's main attractions.
Response from Andy on Dec 17, 2022
Dear Super Guest Many thanks and Stay safe and have great Christmas and New Year see you Soon.

10/10 Excellent

Joseph

Stayed 1 night in Dec 2022
Response from Andy on Dec 17, 2022
Dear Super Guest Many thanks and Stay safe and have great Christmas and New Year see you Soon.

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good as ever
Stayed 1 night in Nov 2022
Response from Andy on Nov 25, 2022
Super hope your well look forward to seeing you again

8/10 Good

Caronne

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2022
Response from ANdy on Nov 25, 2022
Thanks all the best to you hope to see you again

4/10 Poor

Kabba

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2022
Response from ANdy on Nov 25, 2022
Please Don't come back

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to city attractions, great breakfast and the double room we stayed was great
Response from ANdy on Nov 9, 2022
Super, dear guest stay safe hope to see you soon.

8/10 Good

Morag

Business traveler
Liked: Cleanliness, staff & service
Good room with excellent view’s
Response from Andy on Nov 7, 2022
Great super guest many thanks stay safe hope to see you again soon

10/10 Excellent

Maureen

Stayed 1 night in Oct 2022
Response from Andy on Oct 27, 2022
Many super thanks for your wonderful review , you are most welcome anytime