Ratings based on 716 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great city hotel

Posted Sep 21, 2014
Pros: The location; facilities and room.
Cons: Nothing of note
Location: Central location. Close to shops and nightlife. Handy for the train station and motorway.
Excellent hotel. Close to the train station; shops and nightlife. Although in the heart of the city room was quiet and able to get a good nights sleep. Reception staff excellent very polite and informative. Facilities appeared excellent although too busy to make use of them.
Comment from Hotel Management
Oct 10, 2014 by Lisa, Hotel Management
Dear Guest, Thank you for taking the time to review your stay at Hilton Glasgow. I am delighted to hear how much of an enjoyable experience you had with us. I hope to have the opportunity to welcome you back in the future. Kindest Regards Nicole Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Brilliant Stay

Posted Sep 4, 2014
We are spoiled by gratitude and friendliness of such a trained staff. It made our stay even nicer. Executive suits are recommended as u can access executive lounge and it's a plus. Enjoyed our stay at Hilton Glasgow n would recommend to every one.
Comment from Hotel Management
Sep 17, 2014 by Lisa, Hotel Management
Thank you for your great feedback.I am delighted you enjoyed your Executive room and have shared your kind comments with our team. We look forward to welcoming you back in the near future.
Comment from Hotel Management
Sep 17, 2014 by Lisa, Hotel Management
Thank you for your great review . I am delighted you enjoyed your Executive room and have shared your kind comments with our team .We look forward to your next visit with us.
5 out of 5
Recommended
for Couples
by A verified traveler from Falkirk

Excellent

Posted Aug 26, 2014
Pros: As above.
Cons: Move it a bit closer to the centre, but it wasn't a problem.
Location: Location was fine. Plenty to do as Glasgow city centre close enough.
Having managed to offload the kids for the weekend, we stayed at the Hilton. In short, it's what you'd expect. Room was spacious and well kept. Staff were friendly. Excellent breakfast.
Comment from Hotel Management
Sep 18, 2014 by Lisa, Hotel Management
Thank you for your great feedback.I am delighted you enjoyed your weekend break and look forward to welcoming you back to Hilton Glasgow very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Northamptonshire

One night stay in Glasgow.

Posted Aug 19, 2014
Pros: Nice clean room and bathroom. Helpful staff throughout our stay.Good food.
Cons: Where we were concerned, nothing needed to be improved!
Location: The location excellent as it's within easy walking distance of the centre and has easy access to all roads.
A most enjoyable stay with helpful and attentive staff especially Manny Baber and Gemma on restaurant desk with some nice personal touches. A great base for exploring Glasgow especially when you don't need to use your car and you know it is safely parked nearby. Also a lovely room to go back to after walking around most of the day! The day was finished off with a lovely meal in the Morblas restaurant and a wonderful breakfast before we departed. We will definately use this hotel again when next in Glasgow.
Comment from Hotel Management
Oct 10, 2014 by Lisa, Hotel Management
Dear Fiona and Derek , Thank you for taking the time to review your stay with us . It is fantasic to receive such great feedback especially for our team members Manny and Gemma. I hope to welome you back soon. Kindest Regards Nicole Guest Realtions
3 out of 5
by A verified traveler from Peterhead

Mr & Mrs JD

Posted Aug 18, 2014
Terrible location beside the motorway and dreadful if your walking back after dark as there are no lights on the street outside. Parking is very expensive at £20 / Night in hotel car park.
Comment from Hotel Management
Aug 26, 2014 by Lisa, Hotel Management
Dear Mr & Mrs JD, Thank you for taking the time to review your stay at Hilton Glasgow. I am so very sorry to read that your impression of our hotel 's location was not a positive one. Your feedback has been noted. I do hope we will have the opportunity to welcome you back in the near future. Kind Regards, Lisa
5 out of 5
Recommended
for Everyone
by A verified traveler from Belfast

Leisure... A we break for me and my daddy..

Posted Aug 18, 2014
We had a wonderful stay at the hilton.... Ive never met so many nice people in my life...so friendly and helpful...
3 out of 5
Recommended
for Everyone
by A verified traveler

As expected of a Hilton

Posted Aug 15, 2014
Pros: Clean, functional, professional.
It's a Hilton and you get what you expect. Professional staff, clean rooms etc. Hotel is in good condition and has a nice bar. It also has a restaurant, but it was very pricey so we didn't try it. The main drawback is the location. It is actually pretty central (near freeway, 10min from Glasgow Central train station), but the neighborhood is not very attractive. Not unsafe, just unattractive. If you walk from the train station, you approach the hotel from the back - around the loading dock and through service tunnel that could be a but creepy at night.
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Hotel OK

Posted Aug 11, 2014
Pros: Very nice room. Comfortable bed. We were on our honeymoon, and champagne was delivered to our room. Nice touch!
Hotel was very nice. Sections that could use improving: Bathtub didn't drain when showering due to mass amounts of hair in drain. Hot tub had much dirt/gravel on the floor of it. Restaurant was not worth the cost. Food was good, service was not 5 star. We were forgot about in the lobby. The food took forever. Waitress came and apologized and said she was going to bring us bread. Bread never showed up. Food quality was very good though.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 22, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Usual Hilton high standards, apart from bed!!

Posted Jul 16, 2014
Pros: Location, car park, great staff, spotless rooms, soundproof, fitness centre.
Cons: MATTRESS!!
Location: Convenient for theatres, short enough walk into city centre.
We have stayed here a few times and have always had an excellent experience. This time no different - easy parking, excellent staff, spotless guest areas and room, great fitness centre and the best breakfast in town - but this time someone seemed to have replaced the previously dreamy mattress with a slab of stone. Didn't lie on the bed until arriving back from a night out and had it been earlier in the evening would have requested a room change. The most uncomfortable nights sleep in an otherwise excellent hotel.