“Good value for Money”

Friendly staff, newly done up rooms and the "real" Indian food served in Bukhara - not the strange "curries" which is foreign to any Indian that is served in most of the so called Indian Restaurants! Would have appreciated more if the breakfast was included in the room rate as one did not get value in the last meal that you have taken before checking out!

“Worth going back to - affordable and nicely decorated.”

Hotel had been recently refurbished so the inside is nice and newly decorated. They have a nice lobby/bar area. Breakfast (continental) was good but a little expensive. It was disappointing as we had put our room service menu on our door the night before and no one came to pick it up! Overall the hotel was nice and the staff were helpful and friendly.

“wasn't happy with it at all”

I stayed 6 nights at this hotel and there were many problems with it: Firstly, it took me 3 days to get connected to internet due to various missing or unfunctional cable situations. Secondly, the shower drainage was clogged and water overflew. Each time I complained, they said oh our housekeeper will check it or has checked it, at the end of 3 days I said I want to get out if they won't change my room or get a real plumber and fix it. It was fixed that day finally! Thirdly, this is a well covered hotel. It seems pretty nice at the lobby and in the pictures but the renovations done on it are very superficial. The furniture was old in the room and the dirty ugly stained brown carpet didn't make it any better. At the checkout I was billed extra for some food and drinks that I had not bought! At least they agreed to cancel it. Also, there is no fridge or minibar in the room. The only good thing about it was the restaurant under the hotel, Bukhara. Really a good Indian restaurant. The hotel management and reception personel just weren't competent with their jobs.