Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
93% of guests recommend
3.4 Room cleanliness
4.4 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Gillies from Montrose

Friendly and convenient

Posted Mar 30, 2014
Helpful friendly staff and the Glasshouse multistorey car park round the corner is easy to get to, handy and reasonably cheap for overnight parking if you get your token validated at the hotel.
3 out of 5
Recommended
for Overnight Stay Before Destination
by Lara from San Francisco

Gem of a spot!

Posted Nov 16, 2013 on Hotels.com
Great location. Fantastic dinner in the pub. Quality service. Next time we won't opt for the small room to save money, as it really is small. The bed was also hard. Otherwise we enjoyed our stay and will likely stay again and get a larger room to see if it is more comfortable.
2 out of 5
Recommended
by Diddly Dee from Scotland

Its a pub with rooms

Posted Oct 21, 2013 on Hotels.com
Promises much more than it delivers. The pub is great and full of character, but I'm afraid the hotel doesn't live up to expectations. I'm not sure what the word 'boutique' means when applied to hotels? Sounds stylish and classy, but broken tiles in the shower, peeling wallpaper and poor quality joinery work around the skirtings are not my idea of class and style even allowing for the fact that it is only 2*. The entrance to the upper floor was not particularly inviting either - up a rather industrial looking stairway and through a fire door into a very small 'foyer' leading to what was like an air lock of two fire doors that led to an even smaller area from which three doors entered the bedrooms. Felt cramped and claustrophobic. Pity, because I wanted it to be good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super cool!

Posted Sep 9, 2013
Walk into the bar downstairs and have a pint of something local and check in at the same!
4 out of 5
Recommended
for Everyone
by chris from stonehaven

Eminem

Posted Aug 22, 2013
Pros: Location and we a regulars in the pub!
Cons: All very good
Location: Loads to do.
Arrived and was greeted with a smile and escorted to our room. Room was ideal,and clean and very comfortable. Heading out to bellahouston for the concert and explained we may be late back and informed that the keys we had fitted to doors so no a problem. Overall excellent location and sifted our needs. Will certainly use this hotel again.
3 out of 5
by lisa from wishaw

Nice but not great

Posted Jul 15, 2013
Pros: Location and freedom to come and go with front door key.
Cons: Bathroom cleanliness and expensive bar.
Location: Fantastic location, close to everything you could possibly want.
Great location, room lovely, bathroom was not as clean as it could have been though, and bar was lovely but quite expensive.
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Great stay in the Merchant City

Posted Apr 10, 2013 on Hotels.com
After a short walk from the Queen Street Station to our destination, we checked in with the pub staff and were escorted up to the small lobby for the rooms for formal check in. Our room was fantastic and even though situated above the pub, we didn't hear any noise from it. I will note that we did hear outside street / pedestrian noises but those were minimal. The room itself had modern stylings and all items were clean & functional. The staff members we spoke to were all friendly and helpful. The location was a great base for exploring the Merchant City area of Glasgow as well as nearby access to assorted public transportation options. Would stay here again without question.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Dec 19, 2012 on Hotels.com
Room was very small. Condition of bathroom was poor.
3 out of 5
Recommended
for Everyone
by A verified traveler from A couple from the Cotswolds, one English and one Glaswegian

The hotel left a litttle to be desired.

Posted Sep 14, 2012
Pros: Young and helpful staff
Cons: A little tired and in need of decoration
Location: Good
The staff were pleasant and helpful, however we stayed for 5 nights in Room 1 which was very noisy at the weekend as it was over the bar and so to be expected. The day before we left the cleaner forgot to come into the room at all - no bed made, no clean towels, etc. The day we left fortunately our train wasn't until noon so the fact that there was no-one in the hotel until 9.30 instead of 8 a.m. didn't matter too much as there was no great hurry otherwise we would have had no breakfast and been unable to check out. Apparently all the staff live out and the person who was on early duty that day suffered a broken down train!! Ah well..........................it was in a very convenient position.
4 out of 5
Recommended
for Everyone
by Lorraine from fife

Hotel just where we wanted to be.

Posted Jul 16, 2012
Pros: food
Cons: shower needs good clean
Location: liked location
Hotel met our needs food good, room tired but bed comfortable. Staff friendly and helpful.