Ratings based on 613 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Amazing Staff

Posted Jan 18, 2015
Pros: Dale and the staff
Cons: Nothing Notable
Location: Take a walk around
Incredible hotel and especially staff. Dale was notable for his efforts and helpfulness in making our stay amazing, but the staff was great in general. The restaurant was quite good and room service was quick. The rooms were well appointed and nice. Overall I would definitely recommend.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cheshire

Excellent hotel

Posted Jan 18, 2015
Pros: Lovely relaxing ambience. An odd thing to say but we loved the lifts. The system is excellent and we rarely had to wait long for a lift.
Staff were so pleasant throughout our stay. We did mention that the door locks on our room 336 were broken but these were not mended.Presumably nobody could enter our room without our card key but it did make us feel a liitle insecure at night. Went to the gym at 4-30pm on Saturday.Was disappointed that it was already closed.Thought I'd exercise prior to evening meal. W e had chosen this particular hotel because of the pool and gym facilities. I am quite sure the opening times were displayed on the websites but had not noticed that the facilities closed at such an early time.
3 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location for city and SECC

Posted Jan 13, 2015
Pros: Staff
Cons: Attention to detail
Location: Excellent location for city
Very nice hotel but disappointed that toilet was blocked and food not provided as described.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic new year stay

Posted Jan 6, 2015
What a lovely clean hotel this is...all staff were friendly, however when asked what the hotel had to offer for new years eve, they had to ask several people before i was given info for the internet! The rooms were very spacious and very modern and clean...we used the sauna and swimming facs, however the pool was freezing cold as were the showers, which was disappointing but overall would definately stay again
4 out of 5
Recommended
for Everyone
by A verified travelerfrom edinburgh

Modern convenient hotel

Posted Dec 24, 2014
Stayed for only one night after concert at the Hydro. Very easy journey to and from the Hydro by train from Central Station. Excellent and comfortable hotel with good facilities.Nice breakfast selection but the hot food buffet needs to be managed better to keep it warm and replenished.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Scotland

City centre hotel . Great for a city break.

Posted Dec 7, 2014
Pros: Great location. Good bar and staff.
Location: Shops, theatres & cinemas within easy walking distance of the hotel.
Had a great stay here for a night on a Christmas Party.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very accessible .

Posted Nov 29, 2014
In a superb city centre location , close to all the best shops , pubs and clubs , ideal .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Does it get any better? I doubt it!

Posted Nov 25, 2014
Pros: The fact that it was central. The food was excellent and the breakfast was extremely generous.
Location: The central location means that everything you would want to do in Glasgow is close by and its proximity to Central station is a bonus
This hotel has to be one of the best I have ever stayed at. The whole experience was one of complete ease and the staff did everything to make my stay a comfortable one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Nov 23, 2014
Had a wonderful stay here, would definitely stay again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Just the job!

Posted Nov 12, 2014
Comfortable, warm, clean hotel with friendly and obliging staff. Perfect location for central Glasgow and only a few minutes from Glasgow Central station.