Ratings based on 248 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by Bipinfrom Leicester

good location near motorway

Posted Dec 7, 2014 on Hotels.com
Beer selection at the bar limited as pump not working.
3 out of 5
Recommended
for Families
by A verified traveler

Average hotel.

Posted Dec 2, 2014 on Hotels.com
Average hotel. Parking will cost you £4/day. The guy at the reception desk at day time was a bit hesitant to cater to some very reasonable requests but the guys during the night time at the reception were very helpful. Toilet / shower room could be cleaned. You can see black spots between the tiles.
3 out of 5
Recommended
for Personal Event
by TAKUfrom 日本

この設備にしては高過ぎる

Posted Nov 28, 2014 on Hotels.com
空港から500m程度と近いが,ろくに歩道もない車道を中央分離帯を歩くなどして行かなければならない。部屋の広さ,清潔さは水準を満たしているが,部屋に施設の利用案内に当たるものがテレビ,冊子とも全く無い。Wi-Fiは有料(高い),暖房もファン無しの電熱ヒーターなので直前に居ないと暖が取れない。テレビも地上波とラジオ放送のみ。レストラン,バーは使用しなかったが,4日目に泊まったHoliday Innと比較すると物足らなさばかりを感じた。
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Overnight stay

Posted Nov 22, 2014 on Hotels.com
Given a room for my stay, when I entered the room someone else had already been given the room and we both looked surprised. Reception gave me a second room without anyone else staying in it. Breakfast was expensive without a great selection.
5 out of 5
Recommended
for Getaway With Friends
by Timothyfrom Blackwater

Convenient location

Posted Nov 21, 2014 on Hotels.com
Very well situated near the airport. Shuttle bus gives you great access to City and last bus back is at 3.30 so you can have a good night out till the early hours. Staff very friendly. Great stay
4 out of 5
Recommended
for Business Travelers
by davidfrom Derby

First class

Posted Nov 18, 2014 on Hotels.com
Great as usual
5 out of 5
Recommended
for Business Travelers
by A verified traveler

excellent

Posted Nov 12, 2014 on Hotels.com
Flow to Glasgow. Stayed over for one night and left the next evening. Ideal location convenient to airport which I needed for my trip. Walked across two car parks and was at hotel in about 10mins. Hotel clean and tidy. staff very friendly.
4 out of 5
Recommended
for Business Travelers
by davidfrom Derby

Very good

Posted Nov 6, 2014 on Hotels.com
Very good
2 out of 5
by A verified travelerfrom Boston

Stay anywhere but here!

Posted Nov 2, 2014
Pros: The two young men on duty during our morning checkout were wonderful. They were friendly, helpful, and personable. Great job, guys!
Cons: 1. Parking should not be an extra charge. 2. Install a better internet situation. 3. Customer service needs improvement.
Location: We chose this hotel based on its proximity to the airport. However, it's NOT close enough to walk if you have luggage. You still need a car or taxi.
From the time we got out of the car, nothing seemed to go at all well at this hotel. The gentleman on duty at the desk was extremely gruff and difficult. First there was an issue about the payment for parking, and next over the lack of internet in the lobby. I explained that we selected the Ramada because the advertisement said there was free internet, and he repeatedly argued back that they do NOT, in fact, claim to have internet. He said I had to pay to use the lobby computer in order to go online. I succumbed, paying 2 pounds for 40 minutes. In that entire time, I was not even able to check my email, as the signal was almost non-existent. When I politely asked for a refund, the aforementioned man refused, and suggested that if I wanted internet, I needed to go over to the airport. Next, my family went to the restaurant in the lobby, hoping to get a quick dinner. Even though there were only two other customers in the entire dining room, it took 30 minutes before someone would finally take our order, and yet another 30 minutes for them to bring the 2 small pizzas we ordered. Terrible, terrible service! My father laughed, noting that there were more people working in the dining room than there were customers. Shame on them for ignoring their customers. Our actual room had a broken window that would not close properly, and with only light covering on the beds, we were quite chilly all night. All told, we were delighted when morning came, and it was time to depart
2 out of 5
Recommended
for Families
by A verified traveler

No curtains!

Posted Oct 27, 2014 on Hotels.com
No curtains in the room. Only a grubby net curtain. Carpet darker looking at the door. Really disappointed at thos hotel. Will not be staying again