Rooms described and priced as 'executive', but really no better than a superior double. Room was soulless - empty bookcases, nowhere to sit and drink coffee with partner (as you would expect in an executive room) and a view of the air con units and conservatory roof. No bottled water. Capsules for the nespresso were red and blue - no explanation as to what these contained. In huge bathroom, no bath and toilet in worst position ever. Slow draining sink and no over mirror light. As you check in you're told to go up the stairs and through the glass door - and room 9 is dead ahead. So everyone coming upstairs is banging that door, heavy footing past your room and laughing and shouting to each other goodnight! And ofc in the morning from 6am it's the reverse - loud and no privacy :( Add to this the odd job guy scraping window paint outside your room and waving at you ? not impressed. Damp patches on room ceiling, exterior shower grout black. Pillows like bricks, but soft available in wardrobe. Staff and food amazing, but not worth money paid - expected so much more from 'executive room'.