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Reviews of Golden Jubilee Hotel

4 out of 5
Golden Jubilee Hotel
Beardmore Street, Clydebank, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 481 out of 851 reviews" "
Rating 8 - Good. 276 out of 851 reviews" "
Rating 6 - Okay. 62 out of 851 reviews" "
Rating 4 - Poor. 19 out of 851 reviews" "
Rating 2 - Terrible. 13 out of 851 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Margaret

Traveled with partner
Liked: Cleanliness
Free Parking but WiFi was hit and miss in rooms
Stayed 2 nights in Mar 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we didn't like. An excellent Hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Natalja

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s lovely place next to the see. Quite and clean
Stayed 1 night in Feb 2024
Response from Stephen McGeever on Mar 21, 2024
HI There, Thank you for taking time to provide us with your feedback. Kindest Regards, Stephen McGeever Guest Experience Manager stephen.mcgeever@goldenjubilee.scot.nhs.uk

8/10 Good

Hazel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and helpful staff. Very convenient.
Stayed 1 night in Mar 2024
Response from Stephen McGeever on Mar 21, 2024
HI There, Thank you for taking time to provide us with your feedback. Kindest Regards, Stephen McGeever Guest Experience Manager stephen.mcgeever@goldenjubilee.scot.nhs.uk

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for hospital visits, reasonable facilities. Quite a bit of building work in grounds good cycle path nearby.
Stayed 1 night in Feb 2024
Response from Stephen McGeever on Mar 21, 2024
HI There, Thank you for taking time to provide us with your feedback. Kindest Regards, Stephen McGeever Guest Experience Manager stephen.mcgeever@goldenjubilee.scot.nhs.uk

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite simply, the staff went above and beyond during my stay. They arranged and paid for a taxi to collect me from the airport (I was visiting for my mothers funeral, so they arranged an early check-in). The room was imaculate and modern. I had dinner in the restaraunt, having the prawn cocktail followed by pork belly - both were beautiful. I required a bottle opener and they sent someone to my room to do it for me in minutes. The chef cooked smoked haddock for my breakfast (despite it not being an option) and they have arranged a driver to take me back to the airport. They turned what was a very difficult time, into a very pleasant stay and even enquired how the service went when I returned - the staff get 10 out of ten - very impressive, and will definitely return (hopefully under happier circumstances).
Stayed 1 night in Mar 2024
Response from Stephen McGeever on Mar 21, 2024
HI There, Thank you for taking time to provide us with your feedback. Kindest Regards, Stephen McGeever Guest Experience Manager stephen.mcgeever@goldenjubilee.scot.nhs.uk

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay here for two nights , pleasant staff nice menu in the restraunt and a lovely breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

Pete

Stayed 1 night in Feb 2024
Response from Stephen McGeever on Mar 21, 2024
HI There, Thank you for taking time to provide us with your feedback. Kindest Regards, Stephen McGeever Guest Experience Manager stephen.mcgeever@goldenjubilee.scot.nhs.uk

2/10 Terrible

Marion

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My room was over heated couldn’t get it cooler even with windows open, toilet would not flush so couldn’t use toilet so couldn’t sleep, was the worst experience I’ve had in hotel .I stayed here for the night to make life easier as my husband was having heart surgery but I’m now I’m exhausted , very disappointed 😢
Stayed 1 night in Feb 2024

2/10 Terrible

Sheri

Stayed 1 night in Jan 2024
Response from Stephen McGeever on Mar 21, 2024
HI There, Thank you for taking time to provide us with your feedback. Kindest Regards, Stephen McGeever Guest Experience Manager stephen.mcgeever@goldenjubilee.scot.nhs.uk

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to go to the jubilee hospital and this hotel was ideal in location, connected to the main hospital. It was clean and spacious. Would definitely stay again. Food at the restaurant was also good
Stayed 1 night in Jan 2024

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and Room but be cautious.
Be aware when booking for a Saturday particularly. I was in room 227 which is more or less directly above the the Events Area and there was a party in full swing from 20:00 to 01:00, the music was very very loud and completely overpowering. I understand it is Xmas and the Golden Jubilee hosts many Private Functions etc but a word at check in from Reception would have been nice or maybe even place guests as far as possible away from the Function Room as there are 4 floors of guest rooms. Cannot fault the room and Beautiful Hotel otherwise but I would enquire at check in especially at the Weekend regarding any functions going on and steer clear of 227 and surrounding rooms.
Stayed 1 night in Dec 2023
Response from Stephen McGeever on Dec 22, 2023
HI There,Thank you for taking time to provide us feedback.I sincerely apologise you did not enjoy your experience fully with us.Please ask for myself next time you visit our premises.Kindest Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel for jubilee hospital
Hotel has plenty of facilities and space. Breakfast excellent and restaurant food very good and value for money but service a little haphazard on both occasions we used restaurant. Room excellent vfm,spacious, clean and very comfortable bed.
Stayed 1 night in Dec 2023
Response from Stephen McGeever on Dec 11, 2023
HI There,Thank you for taking time to provide us with feedback regarding your most recent experience with us.Kindest Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Stephen McGeever on Dec 11, 2023
HI There,Thank you for taking time to provide us with feedback regarding your most recent experience with us.Kindest Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, great sleep and staff very helpful
Stayed 1 night in Nov 2023
Response from Stephen McGeever on Dec 11, 2023
HI There,Thank you for taking time to provide us with feedback regarding your most recent experience with us.Kindest Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, helpful and friendly. Reception was quick and efficient. Room was very clean, spacious and had coffee-making facilities and the bathroom had a big walk in shower. The whole hotel looked very good and the pretty christmas decorations made the place look very festive. The restaurant was well laid out and staff were efficient. Signs directed you wherever you needed to go and i was extremely impressed with the hotel adjoining the Jubilee Hospital, so we were able to walk straight through for an appointment. Nicest hotel and hospital I've been in for a long time.
Stayed 1 night in Nov 2023
Response from Stephen McGeever on Nov 30, 2023
HI Sandra,Thank you for taking time to provide us such positive feedback.I am happy to see you enjoyed your experience with us.Kindest Regards,Stephen McGeeverGuest Experience Manager

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We both had the fish that was very dry and bland.. Breakfast is a poor buffet..No hot water in the morning.. We stayed here in February and the food was a lot better then..
Stayed 1 night in Nov 2023
Response from Stephen McGeever on Nov 21, 2023
HI There,Thank you for taking time to leave us feedback.I am sorry to see you were disappointed with some areas of your stay. These points will be raised.Kind Regards,Stephen McGeeverGuest Experience Manager

10/10 Excellent

Marjorie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible. Found restaurant and room quite chilly for this time of year.
Stayed 1 night in Nov 2023
Response from Stephen McGeever on Nov 21, 2023
HI There,Thank you for taking time to leave us feedback.I am happy to see you enjoyed your experience with us.Kind Regards,Stephen McGeeverGuest Experience Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Stephen McGeever on Nov 21, 2023
HI There,Thank you for taking time to leave us feedback.I am happy to see you enjoyed your experience with us.Kind Regards,Stephen McGeeverGuest Experience Manager

10/10 Excellent

Aldenice

Stayed 2 nights in Nov 2023
Response from Stephen McGeever on Dec 11, 2023
HI There,Thank you for taking time to provide us with feedback regarding your most recent experience with us.Kindest Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel "offers" and "delivers"
The hotel is situated perfectly if you need to visit or stay for patients in the hospital. The cleanliness was top notch alongside exceptionally friendly and genuinely smiling staff..
Stayed 3 nights in Nov 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

4/10 Poor

Fraser, Montrose

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A mixed bag. Rooms are modern and spacious, plenty of car parking and everything is well cleaned. Access to the hotel could be more clearly signposted, you’ll see NHS signs for the hospital areas even if you’re approaching from the Hotel Car Park side. There’s clearly plumbing issues with the property - there were two ceiling leaks in the lobby when we visited but by far the worst issue was a shower that can’t drain properly, we wound up with a flooded bathroom and couldn’t make much use of it. Staff couldn’t care less - reported the issue and received more towels rather than an offer of a useable room. Same at checkout, with no offerof recompense for a sub-standard stay.
Stayed 1 night in Nov 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.I will look into the points you have raised and apologise for any inconvenience caused.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

8/10 Good

ANDREW

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Stephen Mcgeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Freya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Vivien

Stayed 1 night in Oct 2023
Response from Stephen McGeever on Nov 21, 2023
HI There,Thank you for taking time to leave us feedback.I am happy to see you enjoyed your experience with us.Kind Regards,Stephen McGeeverGuest Experience Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and excellent value for money
Comfortable and clean hotel. Very friendly and helpful staff who are very attuned to the needs of the patients and their families using the hotel while attending the hospital next door. We have stayed there on a number of occasions, and while the the food served in the restaurant was excellent a suggestion for improvement would be to change the dinner menu from time to time.
Stayed 3 nights in Oct 2023
Response from Stephen Mcgeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

andreas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern clean
Stayed 1 night in Oct 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

8/10 Good

Florence

Traveled with family
Liked: Amenities
Nice modern hotel with good facilities
Stayed 1 night in Oct 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5stars
This is our second visit to the hotel. All facilities, meals and staff are excellent I would highly recommend
Stayed 2 nights in Oct 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Mharee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay the staff were all very helpful, the food was delicious would recommend to anyone who wants a quiet getaway
Stayed 2 nights in Oct 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

James, EDINBURGH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 3 night stay at the Golden Jubilee for leisure, 2 adults and 1 year old. We used this hotel as a base for going to Loch Lomond (20 mins drive), Blair Drummond Safari (1hr drive) and general shopping and walking. Hotel is really clean and well presented, staff are wonderful, attentive and it’s true what they say “People Make Glasgow”. We had a lovely view of the Clyde and could even see some planes departing nearby Glasgow Airport. It’s a busy place but parking was free once you found a space. Breakfast and food was good. Hotel provided travel cot and bedding for it. Only grip and nothing major, was not being able to access HDMI port on the tv in room so we could attach fire stick for kids programmes. Would certainly recommend staying here and wouldn’t hesitate to stay again. Thank you!
Stayed 3 nights in Oct 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stat
Stayed 1 night in Oct 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Shariq

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 2 nights in Sep 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel with a great sleep..comfortable bed and very good breakfast with lots to choose from
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

8/10 Good

Carol

Stayed 1 night in Sep 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night Stay in Glasgow
Stayed 1 night in Sep 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent…. Five nights like a dream. Excellent food , very polite staff the view from the room makes as so relaxed and comfortable. We will comeback again for sure. Beautiful and very impressed. 😊😊
Stayed 5 nights in Sep 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Hazel

Stayed 1 night in Sep 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

8/10 Good

Tom--homas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine except we couldn’t get the Internet in our room. A real problem for us.
Stayed 2 nights in Sep 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

8/10 Good

John

Stayed 4 nights in Sep 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean The best thing the prices were very good
Stayed 1 night in Sep 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

10/10 Excellent

Leila

Stayed 1 night in Sep 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rooms were too hot with no means of cooking. Wifi disappointing. Jacuzzi and sauna out of operation too.
Stayed 2 nights in Sep 2023
Response from Stephen McGeever on Nov 9, 2023
HI There,Thank you for taking time to leave us feedback regarding your most recent experience with us.We look forward to welcoming you back in the future.Kind Regards,Stephen McGeeverGuest Experience ManagerGolden Jubilee Conference Hotel

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Lovely big room on the upper level with a nice view of the river. Bathroom and bedroom were spotless. It was very handy for traveling into Helensburgh to visit family. We had three night here and would definitely stay here again. The only thing I could find fault with was the air conditioner as we couldn’t adjust it to cooler and had to open the window as it was quite warm at night.
Stayed 3 nights in Sep 2023

8/10 Good

Luke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023