Standard Quadruple Room, 2 Double Beds | Free WiFi, bed sheets
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Reviews of OYO The Ivory Hotel

3 out of 5
OYO The Ivory Hotel
2-4 Camphill Ave, Glasgow, Scotland

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 127 reviews" "
Rating 8 - Good. 51 out of 127 reviews" "
Rating 6 - Okay. 26 out of 127 reviews" "
Rating 4 - Poor. 7 out of 127 reviews" "
Rating 2 - Terrible. 4 out of 127 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel Alwaysghlight of a trip to Glasgo.
Fantastic as always. Great friendly and helpful staff. Great location. Fantastic whiskey!
Stayed 1 night in Sep 2020
Response from Ammy on Sep 22, 2020
Thank you for your appreciation, Timothy! We hope to give you consistent service every time. Regards, Leo

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to amenities
Stayed 1 night in Sep 2020

8/10 Good

Winston, Cotswolds

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Restaurant food was excellent and tasty with friendly helpful staff although it was short staffed in the evenings. The staff were rushed off their feet which made service slow. Other disappointment was no breakfast facility if you are a resident. Rooms need updated and could do with complete refurb, windows need repairing excellent Southside location.
Stayed 3 nights in Aug 2020
Response from Jack on Aug 7, 2020
Thank you so much for the positive rating, Winston! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Jack

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Ammy on Mar 12, 2020
Thanks a ton for the amazing rating Gillian, We are glad that we succeeded in matching your experience with your expectations. Regards, Ammy

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely, food was particularly good. Handy location too, lovely park right beside it
Stayed 2 nights in Feb 2020
Response from Ammy on Mar 3, 2020
Hi, We are elated to know that you liked our services. Regards, Ammy

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Ammy on Feb 23, 2020
We are grateful that you took time out to rate us highly, William. We feel blessed to have your love and support. Regards, Ammy.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Ammy on Feb 17, 2020
Hey, Thank you so much for the wonderful rating. Please share your views in the future as well. Have a nice day! Regards, Ammy.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation good, food excellent. Did not like the two flights of stairs to top floor, too much for eighty year olds
Stayed 2 nights in Dec 2019
Response from Ammy on Dec 14, 2019
Hey, Thanks for your feedback as it has been shared with the relevant team, they will look into this concern and will surely improve accordingly. Regards, Ammy.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room fine warm and cosy Staff helpful Lack of breakfast during the week is an issue. Shower could done with a rack or shelf on which to put things
Stayed 3 nights in Nov 2019
Response from Cheshta on Dec 5, 2019
Hi, Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. A little old but room well appointed and the meals were fantastic. Within walking distance to Hampden if you are going to the football.
Stayed 2 nights in Oct 2019
Response from Ammy on Oct 22, 2019
Hi, William! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ammy.

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were fantastic the rooms comfortable and spotless. We ate in the restaurant at night the meals were delicious. A great gluten free range also.
Stayed 1 night in Oct 2019
Response from Ammy on Oct 16, 2019
Hey, Mary! We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Ammy.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Ammy on Oct 5, 2019
We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Ammy.

6/10 Okay

naveed

Business traveler
UNHappy
?
Stayed 1 night in Aug 2019

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from tg on Aug 9, 2019
Thanks for the 10/10

8/10 Good

Lynnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, excellent breakfast.
I booked the Ivory as it was close to where I needed to be for a party. Very pleased I did, first impressions was it was a bit shabby , rip in the curtains , but the bed was very comfortable and despite some traffic noise , the windows have to be closed at least in some of the rooms I had an excellent few nights. The feature for me was the wonderful staff, friendly, courteous and caring. Great breakfast and lovely view of the park from the dinning room. I will definitely stay there again.
Stayed 2 nights in Jun 2019
Response from tg on Aug 9, 2019
Thankyou Lynnie, we will use your comments in our weekly training programme

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely good value for money. Had a "family Room" (2 double beds and a cot). Room was huge and very nice for the money, no complaints
Stayed 1 night in Jun 2019
Response from tg on Aug 9, 2019
thanyou for your score

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
I booked room only for one night. The hotel provides good basic accommodation at a very reasonable price. The room was fine with everything necessary available and the staff were friendly and helpful. Car parking is available on site and is free.
Stayed 1 night in Jun 2019
Response from tg on Aug 9, 2019
thankyou for your comments

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night break.
very nice hotel with huge double room,had lunch on arrival which was good.Perfectly placed for meeting friends in Shawlands ,car parking free at hotel.All in all everything went as planned,will use again.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Good location with ample car parking. Check in is through the bar to a separate desk although you need to wait until someone sees you. Although fully paid took my card away to do pre authorisation “in case I damage the room!” (50+ women on her own) The person was gone with the card out of sight for a few minutes which although I trusted him it still shouldn’t be away from you. Room up two floors of steep stairs, no offer of help with bag. Room clean, modern & comfortable for a night. WiFi didn’t connect and door from bar was open so could hear one male voice loudly for a bit. Windows have been replaced or repaired since my last stay as much quieter.
Stayed 1 night in May 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ivory hotel, highly recommend.
Huge room, double bed each, spotless and well furnished. Great price booked only the day before. Staff friendly and helpful, got us a taxi. When we returned Joe looked after us in the bar. Very enjoyable, would use again for sure.
Stayed 1 night in Apr 2019

6/10 Okay

Neil

Liked: Cleanliness
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good location for South Side. Comfortable and large room, good parking facilities.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
I am very disappointed to be asked to pay extra 10.00 pounds for my son I know I have booked a large quad room and there must catching point as to not clearly inform guest who book with the hotel.My family was not please with the hotel. I believe Expedia could have verified the hotel for 2 Adult and 1 child 9
Stayed 1 night in Jan 2019
Response from ashley on Feb 13, 2019
Hello, Thank you for taking the time to leave a review with us, we are deeply disappointed to find your time with us was not what you hoped it to be. To clarify the booking made was for two adults only (during a very well discounted flash sale) this is relfected in the price, not the configuration of the room. It would not be economical for the hotel to have 3 persons staying in the hotel for the price of £40.60, therefore that is why there was a supplement charge for a third person staying in the room. I do hope this explanation allows you to see that we would not try to 'catch' out any partrons of the hotel and we only strive to make the experince of all guests as comfortable as possible. Again our sincere apologies that you have left disappointed. Kind regards, Ashley @ The Ivory Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Large and comfortable room. Good parking and handy for visiting family in the south side.
Stayed 2 nights in Jan 2019

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was visiting family nearby and the Ivory Hotel was convenient. However, I was surprised and delighted by what excellent value for money it proved to be - lovely room, nice bar, great breakfast in the morning for a fraction of the price I would normally expect to pay in Glasgow.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, very helpful staff and excellent value.
Stayed 1 night in Jan 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room with a very good shower
Stayed 1 night in Jan 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Syed Azhar

It was an amazing experience. Nice and clean rooms with most of the amenities provided!
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is situated in a local place near to the houses i needed to visit
Stayed 2 nights in Oct 2018

8/10 Good

Scottish Hockey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
The stay was really good. Friendly staff and very comfortable. Would recommend.
Stayed 2 nights in Sep 2018

10/10 Excellent

D W

Excellent service staff were fantastic we will be making regular visits hotel was clean and comfy thanks again see you all soon
Stayed 1 night in Aug 2018

6/10 Okay

Javed Hussain

Credit card details
Shocked when person on reception wrote all credit card details inspite paying 100% bill and when inquired he told it's hotel policy to note all credit card details but hotel.com mised to shown at booking time. He assured details will not be misused and only noted to cover any loss and we be destroy after check out and he and owner has only access. Very bad practice on part of hotel for asking confidential cedit card details and hotel.com if not shown their policy at time of booking. Hope now these details will not be misused
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel Noise
The hotel was right on the main road which was really noisy with traffic but to be expected for it's location. There was a traditional music session in the pub in the evening (the musicians were excellent, however our room was right above the bar and the music was extremely loud which made it impossible to sleep.
Stayed 1 night in Aug 2018

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appears to be a family owned restaurant and hotel. Rooms are nothing to write home about, they’re clean and the bathrooms are good. Decent TV in the room, staff were friendly. The building is very old, and you have to ask for a hair dryer as there isn’t one as standard in the room.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Suitable for one night stay.
Good if going t concert etc. Cooked breakfast was excellent.
Stayed 1 night in Jun 2018

6/10 Okay

ken, sandwich illinois

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Didsppointed bot ok.
No wi fi. Broken faucet in bathroom, only one chair to sit on. Not enough hangars for clothes. Windows would not close properly. Very good food. Full breakfast served too late. Good evening entertainment. Too much street noise.
Stayed 8 nights in Sep 2017

10/10 Excellent

Cristina, Boston, Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We had a great experience at the hotel. There was a lovely lady that let us keep our bags at the hotel while our room was getting ready. There was no wifi or phone due to the hotel upgrading their systems. We needed both a phone and wifi and they were very helpful and let us use their personal computers and phones. It was a nice stay.
Stayed 1 night in Aug 2017

8/10 Good

jan, belfast

Liked: Staff & service, room comfort
Nice hotel close to city centre
First sight was a bit disappointing as everything looked very shabby on the outside. However staff friendly, welcoming and helpful. Evening meal in restaurant was very good and breakfasts too. Room spacious and bed comfy. All in all good value for money. Folk group one evening very good.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Nice room at a good price, beds were great and so was the bathroom, staff were also lovely. Only problem was no wifi in bedroom but everything else was great
Stayed 4 nights in Jul 2017

8/10 Good

Rabia , RS

Liked: Cleanliness, staff & service, room comfort
Great stay with supporting staff we enjoyed our stay

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All together a good place would definitely stay again

4/10 Poor

Mrs H, Lincolnshire

Liked: Staff & service
Disliked: Property conditions & facilities
Could Use Some TLC
This hotel was lovely when it first opened. Clearly no one has looked after it since. Bad paintwork & damaged doors look awful. No toiletries or hairdryer in the room. Furniture screwed to the wall or propped up on bits of wood. Such a shame. Good job it was only 1 night.

10/10 Excellent

Dug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly hotel.
Only stayed for one night but was very happy. Staff were great and the room was nice.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort