Ratings based on 67 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby Anita from Greensboro
Posted Apr 18, 2014
Pros: Comfortable, quiet, clean rooms
Cons: Attention from the staff. They also need to either use a better grade of coffee or learn how to brew it. Totally awful; couldn't even choke it down.
Location: Hotel is located in a safe area, close to many restaurants and stores
My stay was uneventful until checkout. Both luggage trolleys were in use, however the person at the front desk told me they had been gone a while and she figured they would be returned shortly. She also confirmed she would have it brought to my room when available. After nearly 30 minutes I called front desk, was informed by the manager that both trollies were still in use but he would bring them to me as soon as returned. After patiently waiting for a total of an hour and a half, I walked down to the lobby. There was one of the trollies and - the manager standing outside smoking and talking on his phone. As soon as he saw me he immediately rushed in to apologize and help with my luggage. The apology was appreciated, however I lost a lot of my time. Other than that my stay was comfortable and I had no problem with the Wi-Fi.
by Kelly from ohio
Business tripPosted Apr 10, 2014
Pros: The room seemed to be clear, neat, and quiet.
Cons: Evening staff needed to be more attentive to guest needs.
Location: Location was close to everything you would need for dining, travel, shopping for basics.
What was so disappointing about this hotel is that they did not seem prepared for their guests. The breakfast was ok at best. My tv remote did not have a back on it and was missing the batteries. When I call the front desk they failed to respond that night. The next morning I went to the front desk and they had no knowledge of the problem but the lady handed me two batteries and sent me on my way. I was on the 5th floor and never at anytime did I have hot water-it was lukewarm at best. The toilet would not flush completely and the staff did not respond to my request to fix.
for Business Travelersby A verified traveler
Fine location for one nightPosted Apr 4, 2014
Good location for work in Greensboro/High Point area
for Everyoneby Angel from Greensboro
Great stay during the winter stormPosted Feb 15, 2014
Pros: Free Cookies at 7pm!!
Cons: Breakfast until 10am. breakfast end too early.
The Comfort Inn was a nice place to stay during the winter storm this past week. Warm, cozy, and great location to shops and restaurants.
for Overnight Stay Before Destinationby tom from greensboro
close to shoppingPosted Dec 2, 2013 on Hotels.com
stay was ok
Posted Dec 2, 2013 on Hotels.com
for Everyoneby A verified traveler
Nice hotel for price.Posted Oct 29, 2013
Cons: In room microwave needs repairing.
Location: Tons of shopping and restaurants.
Everything was good except microwave in the room didn't work.
Recommendedby A verified traveler
Posted Oct 7, 2013 on Hotels.com
for Business Travelersby K.M. from Raleigh
Smoke Fumes and Vomit SmellPosted Oct 1, 2013 on Hotels.com
The entire floor we were on smelled of smoke ad the hallway foggy with it. The whole floor looked to be smoke free labeled. Our back entrance smelled strongly of vomit for all the days we were there. Either is was neglected or ignored because it was quite obvious. The staff were helpful and kind for the mot part.
for Everyoneby Chris from Charlotte, NC
This hotel was a nice choicePosted Aug 15, 2013
The room was comfortable and clean, the bed was more firm than I typically prefer. The breakfast was ok but the staff was very friendly! This is a great stay if you are looking for a nice place on a budget.